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Cisco SPA504G Quick Start Manual

Cox business ip centrex calling features and functions.
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Advanced Functions

Softkey
Description
While on Hook
Redial
Calls the last number dialed.
Directory
Accesses your personal or group
directory.
Cfwd
Call Forwarding: Forwards all incoming
calls to your phone to a specifi c number.
Dnd (DND)
Do Not Disturb: Prevents incoming
calls from ringing your phone. Calls are
automatically forwarded to voice mail.
LCR
Last Call Return: Calls the last
incoming number.
PTT
Push to Talk: Initiates immediate
communication with individuals. PTT can
be confi gured for one- or two-way voice.
While on a Call
End
Ends the call.
Conf
Conference with another. Press Conf
while on a call, dial another party and
press Conf again.
BXFER
Blind Transfer: Transfers a call to another
number without announcing the caller.
1. While on an active call, press the
BXFER softkey.
2. Dial the receiver's number
(or extension).
3. Press the # or Dial button.
XFER
Warm Transfer: Transfers a call to
another number, but announces the
caller information before completing
the transfer.
1. While on an active call, press the
XFER softkey.
2. Dial the receiver's number
(or extension).
3. Introduce the call and press the
XFER key again.
XFERVM
Transfers a call to voice mail.
Hold
Places the call on hold.
Code
Description
*72
Call Forward Always Activate
*73
Call Forward Always Deactivate
*98
Call Pickup
*69
Call Return
*68
Call Park
(press Hold / *68 / ext / #)
*88
Call Park Retrieve
(press *88 / ext / #)
*98
Call Pickup
(press *98 to pick up ringing ext)
*97
Answer Specifi c Extension
(press *97 / ext / #)
*50
Push to Talk
(press *50 / ext / #)
Some functions may be restricted by your
Cox Business VoiceManager
administrator.
SM
Setting Up Voice Mail
1. From your business phone, press the envelope
button or dial *298.
2. When asked for the PIN, enter 269266 (COXCOM).
3. Follow the prompts to record your voice message
and change the PIN.
Access Voice Mail
(from your business line)
1. From your business phone, press the envelope
button or dial *86.
2. Enter your password. (Note: Initial voice mail setup
must occur on the intended desk phone. The
temporary password is 269266.)
Access Voice Mail
(from main/other lines)
1. Pick up the line you want to check.
2. Press the envelope button or dial *86.
3. Enter the password for that line.
Cox Business IP Centrex
Calling Features and Functions

Quick Start Guide

Cisco SPA504G Phone
Cisco SPA508G Phone

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   Summary of Contents for Cisco SPA504G

  • Page 1: Advanced Functions

    1. While on an active call, press the 2. When asked for the PIN, enter 269266 (COXCOM). BXFER softkey. 3. Follow the prompts to record your voice message Cisco SPA504G Phone 2. Dial the receiver’s number and change the PIN. (or extension).

  • Page 2

    Calling Basics Function Description Feature Description Place/Answer 1. Pick up the handset. Handset Pick up to answer or place calls. Calls 2. Press the Speaker or Headset button (or press a line button). Message When lit: Waiting • Red (steady): New voice mail Ends a Call 1.

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