GE UTX878 Ultrasonic User Manual page 3

Warranty
Return Policy
Each instrument manufactured by GE Panametrics is warranted to be
free from defects in material and workmanship. Liability under this
warranty is limited to restoring the instrument to normal operation or
replacing the instrument, at the sole discretion of GE Panametrics. Fuses
and batteries are specifically excluded from any liability. This warranty
is effective from the date of delivery to the original purchaser. If GE
Panametrics determines that the equipment was defective, the warranty
period is:
•
one year for general electronic failures of the instrument
•
one year for mechanical failures of the sensor
If GE Panametrics determines that the equipment was damaged by
misuse, improper installation, the use of unauthorized replacement parts,
or operating conditions outside the guidelines specified by GE
Panametrics, the repairs are not covered under this warranty.
The warranties set forth herein are exclusive and are in lieu of
all other warranties whether statutory, express or implied
(including warranties or merchantability and fitness for a
particular purpose, and warranties arising from course of
dealing or usage or trade).
If a GE Panametrics instrument malfunctions within the warranty period,
the following procedure must be completed:
1. Notify GE Panametrics, giving full details of the problem, and
provide the model number and serial number of the instrument. If the
nature of the problem indicates the need for factory service, GE
Panametrics will issue a RETURN AUTHORIZATION number
(RA), and shipping instructions for the return of the instrument to a
service center will be provided.
2. If GE Panametrics instructs you to send your instrument to a service
center, it must be shipped prepaid to the authorized repair station
indicated in the shipping instructions.
3. Upon receipt, GE Panametrics will evaluate the instrument to
determine the cause of the malfunction.
Then, one of the following courses of action will then be taken:
•
If the damage is covered under the terms of the warranty, the
instrument will be repaired at no cost to the owner and returned.
•
If GE Panametrics determines that the damage is not covered under
the terms of the warranty, or if the warranty has expired, an estimate
for the cost of the repairs at standard rates will be provided. Upon
receipt of the owner's approval to proceed, the instrument will be
repaired and returned.
March 2004
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