Troubleshooting; General Problems - Korg iS35 User Manual

Reference • Appendices

Troubleshooting

General problems

Problem
Power does not turn on
No sound
Lowest note are not played
Wrong sounds
Arrangements or backing sequences
do not play the correct patterns
Sound does not stop
Selected arrangement or backing
sequence does not playback
Cannot record in Backing Sequence
mode
Does not respond to MIDI messages
Some drum kit sounds are not played
Percussive instruments played are not
correct
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Make sure that (1) the power cable is plugged into the outlet, (2) the cable is
plugged into the connector on the back of the instrument, (3) and is not dam-
aged, (4) there are any problems with the mains.
Is the power switch turned ON?
If the power still does not turn on, contact your dealer or the nearest KORG Ser-
vice Center.
Check the connections of your amp or mixer.
Make sure that all the components of the amplifying system are turned on.
Are the MASTER VOLUME and VOLUME sliders of the iS35 set to a position
other than "0"?
Is the Local Control parameter set to OFF? Turn it ON.
Is the Speaker On parameter set to OFF? Turn it ON.
If the MIDI controller is connected through the Global channel of the iS35 (chan-
nel 1 by default), and the led of the SPLIT button is lit up, the notes will be
divided into the Lower part (low notes, below the split point) and the Upper 1 and
Upper 2 (high notes, above the split point) parts. The Lower part is muted in
some Arrangements and does not play.
Do the USER banks contain modified data? Load the appropriate data for the
song, the backing sequence or the arrangement you wish to playback.
Has one of the two drum kits in RAM been modified? Load the appropriate drum
kits (27 and 28 Drum programs).
Have the arrangements been modified? Load the appropriate data.
Do the arrangements use the USER styles? Load the USER styles required by
the arrangements.
Make sure that the damper switch polarity parameter is set correctly.
Make sure that the MIDI Clock parameter is set to INT. If you are using the MIDI
Clock of another device, you must set the MIDI Clock parameter to IN1 or IN2 (if
the device is connected to MIDI IN1 or MIDI IN 2, respectively) and make sure
that the external device transmits MIDI Clock data.
Make sure that the MIDI Clock parameter is set to INT. If you are using the MIDI
Clock of another device, you must set the MIDI Clock parameter to IN1 or IN2 (if
the device is connected to MIDI IN1 or MIDI IN 2, respectively) and make sure
that the external device transmits MIDI Clock data.
Make sure that all MIDI cables are connected correctly.
Make sure that the external device is transmitting through MIDI channels that
are enable to receive in the iS35.
Make sure that the MIDI Filters of the iS35 do not prevent the reception of mes-
sages.
Check the panpot and effect send level settings.
Make sure that the track transposition is set to +00 and that the external device,
if any, transmits without transposition.
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