Network/Streaming Troubleshooting - Classe Audio CP-800 Owner's Manual

network/streaming
troubleshooting
46
3 One speaker or subwoofer seems not to be playing.
P If the problem occurs with all inputs, check the interconnecting
cables between the preamp and the power amp. Also check the
speaker wires for secure connections.
P Check the balance control setting by pressing MENU on the
front panel, and then verify the balance control setting is not
turning one channel off or reducing it's output.
P If the problem occurs for a subwoofer, make sure it is active on
the configuration assigned to this source button.
P Check the interconnect cables between the source component
and the CP-800.
4 The IR remote control does not seem to function.
P Ensure that there are no obstacles between the IR remote and the
IR sensor, located to the right of the Mute button.
P Check the orientation and if necessary, replace the batteries in
the remote control.
5 There is a hum coming out of the speakers.
P If you are using single-ended interconnects, make sure they are
not placed alongside any AC power cords. Also make sure that
they are not too long – long single-ended interconnecting cables
have a natural tendency to pick up noise even when shielded.
P If any source components are connected to cable TV, try
disconnecting the cable television line from the source
component. If the hum goes away, you need an isolation device
between your cable TV converter and the source component.
Your Classé dealer can help you obtain one of these inexpensive
devices.
1 The Network Status page shows Not Connected and there are
no green and amber lights illuminated on the Ethernet cable
connector on the rear panel.
P Check that the Ethernet cable is connected to an active Network.
P Try substituting the Ethernet cable to confirm whether the cable
itself is functioning.
P If using a wireless bridge, make sure it is connected to your
wireless Network and that you are using the correct connector
(labeled <...> on the Airport Express).
2 The Network status indicates Connected but the CP-800
does not appear on your list of devices in AirPlay or on your
DLNA Media Player.
P Restart all participating components one at a time until the
problem is resolved. First the media player, then the CP-800
(cycle the power off and on) and then your router. If the problem
persists verify that you have a valid IP address. If your address is
"Limited Auto IP" then the CP-800 has auto assigned itself an
address and this indicates that your DHCP IP address server is
not working.