Troubleshooting; Ip Address Faxing; Scan To Pc Operations - Konica Minolta bizhub 362 User Manual

8
8.3

Troubleshooting

Remedies for several possible problems are described below.

IP address faxing

Problem
Transmission is not
possible.

Scan to PC operations

Problem
Transmission is not
possible.
The data is not re-
ceived by the com-
puter.
8-6
Cause
The connections are incor-
rect.
Since the image data is too
large, a timeout occurred at
the receiving end.
The settings necessary for the
device are not registered.
The LAN cable is damaged.
IP has been limited with IP fil-
tering.
Other causes
Cause
--------
The LAN cable is damaged.
IP has been limited with IP fil-
tering.
--------
Troubleshooting
Remedy
Check the LED indicator on the hub
and check the connections.
• Increase the timeout setting on the
receiving end.
• Decrease the size of the image data,
and then try transmitting again.
Specify the necessary network set-
tings.
Replace the LAN cable.
Check with the administrator of the
machine.
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Remedy
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Replace the LAN cable.
Check with the administrator of the
machine.
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
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