Troubleshooting; Main Error Messages And Their Remedies - Konica Minolta PCL-400 User Manual

12

Troubleshooting

This chapter provides details on the causes for error messages to appear and the var-
ious operations to correct the problem.
12.1

Main error messages and their remedies

Message
COMMUNICATION ERROR
XXXX server
CANNOT CONNECT
XXXX server
CANNOT GET IP
XXXX server
DISCONNECT
XXXX server
WRONG PASSWORD
XXXX server
MEM. FULL/TX CANCEL
MEMORY FILE FULL
SERVER MEMORY FUL
SMTP Server
FTP SERVER ERROR
Cause
Communication with the server is
not possible because of some
problem in the machine or the
condition of the network or serv-
er.
A connection to the server cannot
be established.
The IP address could not be as-
signed by the DNS or DHCP
server.
The connection to the server was
cut.
The password is incorrect, so the
machine could not log on to the
server.
While sending e-mail, the size of
the image data has exceeded the
capacity of the memory.
While sending e-mail, the maxi-
mum number of stored files was
used.
The memory of the SMTP server
has become full while sending e-
mail.
While uploading scan data, the
data could not be correctly up-
loaded to the FTP server.
Remedy
Check the transmission/reception
results report.
Consult with the network admin-
istrator.
Check that the Ethernet cable is
correctly connected. Check the
parameters settings on the "E-
MAIL SETTING 1", "E-MAIL
SETTING 2" and "NETWORK
SETTING" menus. Consult with
the network administrator.
Consult with the network admin-
istrator.
Consult with the network admin-
istrator.
For the POP3 server, check the
settings on the "E-MAIL SET-
TING 2" menu. Consult with the
network administrator.
Retrieve the transmission data
stored in the memory.
Retrieve the transmission data
stored in the memory.
Consult with the network admin-
istrator.
Consult with the network admin-
istrator.
12-1