Table 10
Fault Symptom Codes (continued)
FSC
Message
503D
Drive Status Fail
(Cleaning operation failed because the
library could not retrieve drive status.)
6001
Inter-Module Unknown Event
(Inter-module communication failure.)
6002
Inter-Module no command matching
response
6003
Inter-Module command length
(Incorrect command length.)
6004
Inter-Module loopback buffer mismatch
6005
Inter-Module bad data length
(Incorrect data length.)
6006
Inter-Module bad packet length
(Incorrect packet length.)
6007
Inter-Module failed to allocate TCP buffer
6008
Inter-Module pending table full
7001
Command response from unexpected
source
126
Troubleshooting
ERP
Press the Enter button to clear the
•
message.
•
Invalid user initiated operation. Set
parameters correctly and try again.
•
Ensure the drive shows good status
through the drive status window.
•
Press Enter to reboot.
•
Check pass-through connections.
•
Check network connections to the
network router.
•
Verify operation and retry.
•
Update the Map using the LCD touch
display. (Menu -> Maintenance -> Force
reconfiguration)
•
Verify operation and retry.
•
Update the Map using the LCD touch
display. (Menu -> Maintenance -> Force
reconfiguration)
•
Cycle power to the library or reboot by
using the LCD touch display.
•
Retry operation.
•
Verify operation and retry.
•
Update the Map using the LCD touch
display. (Menu -> Maintenance -> Force
reconfiguration)
•
Verify operation and retry.
•
Update the Map using the LCD touch
display. (Menu -> Maintenance -> Force
reconfiguration)
•
Power cycle the library.
•
Check pass-through connections.
•
Power cycle the library.
•
Retry the operation.
•
Press the Enter button to reboot.
•
Cycle power to the library or reboot
using the GUI touch screen.