HP MSL6000 Series User Manual page 113

Storageworks msl6000 series storage tape library
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Table 10
Fault Symptom Codes (continued)
FSC
Message
301C
Drive Get General Status Fail
(Drive communication failed.)
301D
Drive Get Status 3 Fail
301E
Drive Unload Fail
3020
Undefined Config
(In loader, unexpected configuration, not
a 5U or 10U model. In diagnostics,
invalid source or destination.)
3030
Orphan Cartridge not stowed
(The loader could not successfully stow an
orphan cartridge to a bin.)
3031
Chassis S/N Mismatch. Previous S/N
retained
(The serial number scanned from the bar
code label does not match the value
stored in non-volatile memory.)
3032
Chassis S/N Character count is not
correct
(A valid serial number bar code label
could not b read.)
ERP
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Check cabling.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to clear the
message.
Contact support.
Make sure the drive shows good status
through the drive status window.
Try unloading then loading the cartridge
via the Move Media option using the
LCD touch display.
Press the Enter button to clear the
message.
Contact support.
Unload magazine, remove a tape,
replace the magazine, and retry the
operation.
Press the Enter button to clear the
message.
No action is required. This error is
expected when replacing the controller
board. If controller board was not
replace, then contact support.
Press the Enter button to clear the
message.
Contact support.
MSL6000 series tape library user guide 113

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