Intermec EasyCoder PM4i User Manual

Intermec EasyCoder PM4i User Manual

Bar code label printer (fingerprint version)
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User's Guide
EasyCoder® PM4i
Bar Code Label
Printer
(Fingerprint Version)

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Summary of Contents for Intermec EasyCoder PM4i

  • Page 1 User’s Guide EasyCoder® PM4i Bar Code Label Printer (Fingerprint Version)
  • Page 2 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec- manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 3 Oct. 2003 Revised to support Fingerprint v8.10. Information about EasyLAN Wireless interface added. Feb. 2004 Revised to support Fingerprint v8.20 and Intermec Shell June 2004 v8.1. Information on Intermec Readiness Indicator added. New method for returning to factory default added. New setup node for LSS test added.
  • Page 4 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 5: Table Of Contents

    Global Services and Support ............xi Warranty Information ............. xi Web Support ..............xi Telephone Support ............xi Related Documents ............xi Introduction Description of EasyCoder PM4i Printer .........2 Safety Summary ................3 Product Identification ..............3 Installation Unpacking the Printer ..............6 Front View ..................7 Rear View ..................8...
  • Page 6 Intermec Shell Startup Program Introduction ................66 Starting with Intermec Shell ............68 Intermec Shell v8.2 Overview ............72 Line Analyzer ................73 Options Introduction ................76 Integral Liner Takeup Unit ............77 Paper Cutter .................77 Media Supply Hub ...............77 Paper Sensor .................77 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 7 Media Jams ..................96 Adjustments Narrow Media ................98 Label Stop Sensor .................99 Printhead Pressure ..............102 Ribbon Break Shaft ..............103 LTS (Label Taken Sensor) ............104 Technical Data Media Specifications Media Roll Size ................110 Core ................110 Roll ................110 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 8 Thermal Transfer Media .............129 Uncoated Papers ............129 Coated Papers .............129 Polyethylene Plastics ...........129 Transfer Ribbons ...............130 Bar Code Directions..............131 Recommended Paper Type Settings (Europe) ......132 Recommended Paper Type Settings (North America) ....134 Setup Mode Overviews viii Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 9: Before You Begin

    Safety Summary Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
  • Page 10: Safety Icons

    ESD guidelines to avoid damaging the equipment you are servicing. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 11: Global Services And Support

    To understand the warranty for your Intermec product, visit the Intermec web site at http://www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty. Web Support Visit the Intermec web site at http://www.intermec.com...
  • Page 12 Before You Begin Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 13: Introduction

    Introduction This chapter introduces the EasyCoder PM4i printer. The chapter covers the following topics: • Description of EasyCoder PM4i • Safety summary • Product identification Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 14: Description Of Easycoder Pm4I Printer

    Chapter —Introduction Description of EasyCoder PM4i Printer The EasyCoder PM4i is a sturdy thermal transfer printer with a printhead resolution of 8 dots/mm = 203.2 dot/inch (standard) or 11.81 dots/mm = 300 dots/inch (option) and a maximum print width of 104 mm (4.095 inches) or 105.7 mm (4.161 inches) respectively.
  • Page 15: Safety Summary

    Chapter —Introduction Safety Summary Intermec assumes no responsibility regarding the CE Directive if the printer is handled, modified, or installed in any way other than that described in Intermec’s manuals. • Read this manual carefully before connecting the printer. • Moving parts are exposed when the side doors are open, so ensure that the doors are closed before you operate the printer.
  • Page 16 Chapter —Introduction Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 17: Installation

    Installation This chapter explains how to unpack and install the EasyCoder PM4i and also describes the printer’s vari- ous parts in detail. It covers the following topics: • Unpacking the printer • Parts on the printer’s front • Parts on the printer’s rear plate •...
  • Page 18: Unpacking The Printer

    The printer works within 90 to 265 VAC, 50 to 60 Hz. If the printer has been damaged in any way during transportation, com- plain to the carrier immediately. If the delivery is incorrect or any parts are missing, report it immediately to the distributor. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 19: Front View

    The printed labels, tickets, or tags are presented at the front of the print mechanism, which is covered by a door. Indicator lamps Display window Print button Keyboard Side door Print mechanism Front door Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 20: Rear View

    Memory card slot Provision for two optional interface boards On/Off Switch Bar code wand socket AC Power cord socket RS-232 serial interface ("uart1:") USB Interface ("usb1:") Machine label Intake slot for external media supply Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 21: Media Compartment

    There is also an optional rotating media supply hub. Also see Chapter 9, “Options.” Lock (option) Side door Thermal transfer Inspection mechanism window Media supply roll post with edge guide Keyboard Integral liner takeup Front door Slack absorber Print mechanism Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 22: Media Supply Roll Post

    Setup Mode. There is also a 3-inch adapter and a label roll retainer. Another option is an internal guide for media placed behind the printer (for example fan-folds). For illustrations, see Chapter 9 “Options”. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 23: Print Mechanism

    Ribbon rewind hub Ribbon supply hub Ribbon break shaft Thermal printhead Pressure arm Finisher interface Edge guide Platen roller Tear bar Label stop sensor (tear-off Printhead lift lever position adjustment and peel-off) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 24: Connections

    RS-232 Serial Interface ("uart1:") Use the serial interface with Intermec LabelShop or the Intermec Inter- Driver. Also use it with the Intermec Direct Protocol or the Intermec Fingerprint programming language because you can receive error mes- sages from your printer. Before you can use the serial interface, you may need to set up the communication parameters, such as baud rate, parity, etc.
  • Page 25: Controls And Indicators

    Chapter —Installation Controls and Indicators The EasyCoder PM4i has several ways of communicating directly with its operator: three colored indicator lamps, a display window, a mem- brane-switch keyboard with 23 programmable keys and buttons on the printer’s front, and a beeper.
  • Page 26: Display

    16 characters. It provides information on installed firmware or running application, prompts the operator in Intermec Shell and in the Setup Mode, and can show information on possible errors and active communication channels.
  • Page 27: Beeper

    Beeper The beeper notifies the operator when an error has occurred and acknowledges that a key has been pressed. The Intermec Fingerprint pro- gramming language allows the key acknowledge signal to be turned off. The frequency and duration of signals can be specified. Thus, it is pos-...
  • Page 28 Chapter —Installation Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 29: Starting Up

    This chapter explains how to start up the printer after installation or after having been switched off. It covers the following topics: • Startup files • Memory cards • Switching on the printer • Display messages at startup Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 30: Startup Files

    B In addition to Intermec Shell, the printer is also fitted with a custom- made application program that is design to perform a specific task, for example to print tickets, baggage tags, or product labels for a certain company.
  • Page 31: Memory Card

    Note: Always switch off the power before inserting or remov- ing a memory card! The card will only fit in one way. A memory card is only detected if it is inserted before the printer is started. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 32: Switching On The Printer

    1 sec. v.8.2 Refer to Chapter 8 for more information on Intermec Shell. The digits in the lower right corner of the display indicate the version of Intermec Shell. B. Custom-Made Application Program Any other display messages than those illustrated above indicates that the printer is running some custom-made, non-standard application pro- gram, or that some error has occurred.
  • Page 33: Media Load

    • Cut-Off (requires optional cutter) • External supply (fan-folds), fan-fold guide available as option Note: For information on how to load the printer with RFID media, please refer to the documentation that came with your RFID kit. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 34: Tear-Off (Straight-Through)

    Chapter 4— Media Load Tear-Off (Straight-through) The EasyCoder PM4i can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media is torn off manually against the printer’s tear bar. This method is also known as “straight-through printing.”...
  • Page 35 Fold up and adjust the edge guide position. Remove any empty core from so the roll becomes flush with the center the media supply roll post. section. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 36 This diagram shows the media path. Adjust the position of the green edge Turn the printhead lift lever counter- guide so the media is guided with a clockwise to engage the printhead. minimum of play. Lock with the nut. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 37 Press the Feed key to advance the media and adjust the media feed. Tear off the media by pulling it downwards. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 38: Peel-Off (Self-Strip)

    Chapter 4— Media Load Peel-Off (Self-strip) The EasyCoder PM4i can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when self-adhesive labels are separated from the liner immediately after printing, which requires optional integral self-strip unit with liner takeup. This is also known as “Self-strip”...
  • Page 39 Pull out the edge guide as far as it goes and fold it down to a horizontal Pull out the handle to collapse the position. Remove any empty core from takeup hub, then remove any liner. the media supply roll post. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 40 Route the liner around the tear bar and of the takeup hub, then rotate the hub the liner drive roller and back under the counterclockwise a few turns to wind up print mechanism and guide shafts. some of the liner. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 41 Adjust the position of the edge guide on guide so the media is guided with a the label slack absorber according to minimum of play. Lock with the nut. the width of the media. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 42 Chapter 4—Media Load Peel-Off, cont. Press the Feed key to advance the media Close the front and side doors. and adjust the media feed. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 43: Cut-Off

    Chapter 4—Media Load Cut-Off The EasyCoder PM4i can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media is cut off by an automatic paper cutter (option). Use the <Feed> key (see figure #10) when loading the same type of media.
  • Page 44 Fold up and adjust the edge guide position. Remove any empty core from so the roll becomes flush with the center the media supply roll post. section. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 45 This diagram shows the media path. Adjust the position of the green edge Turn the printhead lift lever counter- guide so the media is guided with a clockwise to engage the printhead. minimum of play. Lock with the nut. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 46 Press the Feed key to advance the media Close the side door and the cutter while and adjust the media feed. The labels pulling the media tight. can be collected on an optional tray. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 47: External Supply (Fan-Fold)

    Chapter 4—Media Load External Supply (Fan-fold) The EasyCoder PM4i Compact can print on labels, tickets, tags, and continuous stock in various forms. This section describes the case when the media supply is placed behind the printer, usually in the form of fan-folded tickets or tags.
  • Page 48: Rotating Media Supply

    Chapter 4— Media Load Rotating Media Supply The EasyCoder PM4i can, as an alternative to the standard media supply roll post, use an optional rotating media supply hub, regardless of tear- off, cut-off, or peel-off operation. The rotating media supply hub can be supplemented by an adapter for...
  • Page 49: Thermal Transfer Printing

    Thermal Transfer Printing This chapter explains how to load the printer with ribbon for thermal transfer printing. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 50: Ribbon Load

    The EasyCoder PM4i can use transfer ribbon rolls wound with the ink- coated side facing either outward or inward. Illustrations in this manual show the ink-coated side facing inward.
  • Page 51 Turn the printhead lift lever clockwise to Open the front and side doors. raise the printhead. In case of ribbon reload, remove any Unpack a roll of original Intermec used ribbon and empty ribbon core. thermal transfer ribbon. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 52 Without releasing the ribbon, turn the Slide the empty cardboard core onto printhead lift lever counterclockwise the ribbon rewind hub so the ribbon to engage the printhead and lock the is wound up when the hub rotates ribbon. counterclockwise. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 53 Turn the printhead lift knob counter- clockwise to engage the printhead. Close the front and side doors. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 54 Chapter —Thermal Transfer Printing Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 55: Setting Up The Printer

    Convert as follows: 8 dots/mm (203.2 dots/inch) printhead: 1 dots = 0.125 mm = 0.0049 inches (4.9 mils) 11.81 dots/mm (300 dots/inch) printhead: 1 dot = 0.085 mm = 0.0033 inches (3.3 mils) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 56: Description

    Setup Mode • Press the <Setup> key on the printer’s built-in keyboard to enter the Setup Mode, or • select the Setup option in Intermec Shell to enter the Setup Mode, or • execute the Intermec Fingerprint instruction to enter the...
  • Page 57: Default Setup

    Length (11.81 dots/mm = 300 dpi) 1800 dots Media type Label (w Gaps) Paper type Thermal transfer Ribbon constant Ribbon factor Label offset Low diameter (ribbon) 0 dots Contrast ±0% Print Defines: Print speed 100 mm/sec. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 58: Reading The Current Setup

    Setup Mode. You can list the printer’s current setup values by printing test label “Setup Info” in the Setup Mode or by using Intermec Shell. The current setup values can be sent to the host via the standard serial communication channel using a SETUP WRITE "uart1:"...
  • Page 59: Setup Parameters

    The baud rate is the transmission speed in bits per second. There are 10 options: • • • 1200 • 2400 • 4800 • 9600 (default) • 19200 • 38400 • 57600 • 115200 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 60 ENQ (ASCII 05 dec.) and ACK (ASCII 06 dec.) being transmitted on the same line as the data. The sending unit trans- mits ENQ at regular intervals. If the response ACK is not received, the Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 61 The receive buffer stores the input data before processing. Default size is 1024 bytes. Transmit Buffer The transmit buffer stores the output data to be transmitted before trans- mission. Default size is 1024 bytes. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 62: Feedadjust

    • A negative stop adjustment means that the normal media feed after the printing is completed will be decreased by the specified value. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 63: Recommended Feed Adjustments

    -325 dots -480 dots 40.6 Stop adjust: +240 dots +354 dots 30.0 1.18 Cut fix and variable length strip Start adjust: -340 dots -502 dots 42.5 1.67 Stop adjust: +340 dots +502 dots 42.5 1.67 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 64: Media

    SDRAM SIMM on the printer’s CPU board as described in the Service Manual. • The length setup also decides the amount of media feed when using “fix length strip.” Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 65 WINDOW WINDOW Origin Dot-line on printhead X-start Width (1-832) FEED Dot #831 Dot #0 DIRECTION 25-114.3 mm (1-4.5 in) Intermec offers a number of non-standard thermal printheads for the EasyCoder PM4i, see Chapter 9. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 66 • Error 1031 “Next label not found” indicates that the last ordered label or ticket was successfully printed, but no more labels/tickets can be printed because of an empty media stock. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 67 Intermec. For the best printout quality and maximum life of the printhead, use Intermec supplies. Setup recommendations for Intermec supplies offered in Europe and North America are listed in Appendix D. As a general rule, high energy and/or high print speed will shorten the life of the printhead.
  • Page 68 (autoadjustment) • Low Diameter (range 25 to 80 mm) When adjusting the image darkness for non-Intermec media and transfer ribbons, set the Ribbon Factor to the recommended value for the type of thermal transfer ribbon. Set the Ribbon Constant at the value listed below and decrease or increase it for lighter or darker images respectively until you are satisfied with the printout quality.
  • Page 69 Feedadjust parameter (same as the Intermec Fingerprint statement TESTFEED). Four values used for troubleshooting the LSS are displayed (read-only information).
  • Page 70: Print Defines

    The function on the label stop sensor (LSS) can be tested automatically or manually as described in Chapter 12 “Adjustments.” LTS (Label Taken Sensor) The sensitivity of the LTS can be tested and adjusted as described in Chapter 12 “Adjustments.” Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 71 Chapter —Setting Up the Printer Test Labels 702 ohms/8 dots Chess Diamonds Bar Codes #1 Bar Codes #2 Setup Info Hardware Info Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 72: Returning To Factory Default Setup

    It will not reset settings that already has been read when the files are removed. This means that EasyLAN Wireless settings (SSID, keys, etc.) will retain their values from the previous start. However, the next reboot will reset them to factory default. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 73: Setup Mode

    Setup Mode This chapter describes how to enter the setup mode at installation and how to navigate the setup mode. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 74: Entering Setup Mode At Installation

    • Switch on the power. • When the display shows the message “Enter=Shell; x sec...”, press <Enter>. • Press <Setup> (this facility can be used anywhere within Intermec Shell). • Set up the printer as described in this chapter. • Return to Intermec Shell by pressing <Setup>.
  • Page 75: Navigating In Setup Mode

    Testfeed menu, or print test labels in the Test label menu. Exit the Setup Mode. Can be used anywhere in Setup Mode. /. “Left”, “right”, “up”, and “down” refer to the overviews later in this chapter. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 76 SER-COM, UART2 SETUP: Option SER-COM, UART1 SETUP: SER-COM, UART3 Option SETUP: PRINT DEFS SETUP: SER-COM, UART4 Option SETUP: SETUP: SER-COM, UART5 MEDIA Option SETUP: SETUP: NET-COM, NET1 FEEDADJ Option SETUP: NETWORK SETUP: RFID Option Option Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 77: Intermec Shell Startup Program

    Intermec Shell Startup Program This chapter describes the Intermec Shell startup program and covers the following topics: • Introduction • Starting with Intermec Shell • Intermec Shell Overview • Line Analyzer Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 78: Introduction

    • LINE_AXP.PRG (line analyzer program) • Other application programs in the printer’s memory. A prerequisite for a program to appear as an option in Intermec Shell is that the program is provided with the extension “.PRG” and is stored in the root of the directory "/c" or "card1:". However, some original Intermec utility programs are excluded as long as they remain stored in "/rom":...
  • Page 79: Other Facilities

    (device "/c"), this startup file will be used instead of Intermec Shell (see Chapter 3, “Startup Files”).
  • Page 80: Starting With Intermec Shell

    Intermec Shell will be opened. If you use the same application all the time, you will only need to switch on the power, once the application has been selected.
  • Page 81: Selecting An Application

    Chapter —Intermec Shell Startup Program Selecting an Application In Intermec Shell, the menus present the options in infinite loops, To see all menus and options, refer to the overview in this chapter. The Select application lets you choose an application program that resides in the printer’s memory:...
  • Page 82: Selecting Other Facilities

    Just insert the card, switch on the power, and wait for the prompts to appear in the printer’s display window. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 83 Intermec distributor. Reboot Corresponds to cycling the power to the printer. To exit Intermec Shell without having selected any application, select Reboot. Then wait for the 5 seconds countdown to finish, and the last selected application will be opened.
  • Page 84: Intermec Shell V8.2 Overview

    DEFAULT SETUP YES=ENTER/NO=ESC PERFORMED UPDATE: TRANSFER FILE SHELL COMPACT FLASH? SOFTWARE UPDATE USING ZMODEM TRANSFER COMPLETED UPDATE: TRANSFER FILE SHELL REBOOT FIRMWARE? USING ZMODEM Printer rebooted Restarts the printer (same as power off/on) automatically. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 85: Line Analyzer

    Line Analyzer The Line Analyzer (LINE_AXP.PRG) is a program written in the Intermec Fingerprint programming language and is intended to help solving possible communication problems. As the name implies, the Line Analyzer captures all incoming characters on a specified communication channel and prints them on one or more labels.
  • Page 86 Chapter —Intermec Shell Startup Program If the printer is not fitted with the specified port, an error message appears in the display and you can select another port: Line Analyzer Error:56 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 87: 9 Options

    Options This chapter describes the options available for the EasyCoder PM4i printer. The options can be factory installed, field-installed by an authorized service tech- nician, or in some cases installed by the operator. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 88: Introduction

    Chapter —Options Introduction The EasyCoder PM4i provides a high degree of flexibility because it has a modular design. By adding options to the basic printer, the EasyCoder PM4i can be adapted for a variety of applications. Most options should be installed by an authorized service technician or are only available as factory-installed options.
  • Page 89: Integral Liner Takeup Unit

    The cut-off labels, tickets, or tags can be col- lected on an optional tray. The paper cutter can be controlled using the instructions CUT, CUT ON, and CUT OFF in Intermec Fingerprint and the Direct Protocol. Also see Chapter 4, ”Media Load, Cut-Off.”...
  • Page 90: 3-Inch Adapter

    The LTS can be enabled or disabled by means of the instructions LTS& ON and LTS& OFF respectively in Intermec Fingerprint and the Direct Protocol. The LTS cannot be used in connection with a paper cutter.
  • Page 91: Font Card

    See Chapter 3 for illustration. Can be installed by the operator. RFID Kit The EasyCoder PM4i can be equipped with the capability to read and write data to labels fitted with RFID (Radio Frequency IDentification) inlays. RFID Kits come either factory installed or as a field-installable option.
  • Page 92 Chapter —Options PM4i printer. The interface boards are either factory-fitted or can installed on-site by an authorized service technician. The EasyCoder PM4i can accommodate one EasyLAN interface board plus one or two other interface boards. EasyLAN boards: • EasyLAN Ethernet interface •...
  • Page 93: Troubleshooting

    Troubleshooting This chapter describes how the Ready-to-Work indicators work. It also lists various possible cases of inferior printout quality, describes possible causes, and suggests remedies. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 94: Ready-To-Work Indicator

    Once this error has been cleared, next remaining error is displayed. The printer will also return error messages to the host, provided there is a working two-way communication. Refer to the Intermec Fingerprint v8.xx, Programmer’s Reference Manual. Provided the printer is connected to a network, all conditions that pre- vents printing are reported to the Easy ADC Console.
  • Page 95 Application load error Blink See note 7 RtW blink by application Blink Set by Fingerprint instruction SYSHEALTH RtW off by application Set by Fingerprint instruction SYSHEALTH Application break See note 8 Printhead not found Rebooted Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 96 85°C must be handled by the application program. In the Direct Protocol, the printing is paused but will be automatically resumed when the printhead has cooled off to 85°C. Meanwhile, the printer is able to receive instructions Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 97 Change parameter Chapter 6 high Printhead pressure Adjust Chapter 12 too high Faulty energy Replace CPU board  Call Service control Dark lines along Foreign objects on Clean printhead Chapter 11 media path printhead Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 98 Wrong start- and Check/change Chapter 6 stop adjust values Wrong Media Type Check/change Chapter 6 parameter Wrong LSS position Check/change Chapter 12 Dirty sensors Clean media guides Chapter 11 Faulty sensors Replace  Call Service Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 99: Maintenance

    • Printhead cleaning • External cleaning • Cleaning the media guides • Printhead replacement • Media jams When cleaning or replacing the printhead, take ample precautions to avoid electrostatic discharges. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 100: Printhead Cleaning

    Isopropyl alcohol [(CH­ CH­OH­; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating sub- stance. Turn the printhead lift lever clockwise to Open the front and side doors. raise the printhead. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 101 Read the Remove any media and transfer ribbon. warning text. Insert most of the cleaning card under the printhead (1). Engage the printhead Pull out the cleaning card (1) and raise (2). the printhead (2). Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 102 (2). Pull out the cleaning card. If necessary, Allow the cleaned parts to dry before repeat the process with a fresh cleaning loading any media (and ribbon). card. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 103: External Cleaning

    Never use any sharp tools for removing Never spray the printer. Protect it from stuck labels. The printhead and rollers water when cleaning the premises. are delicate. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 104: Cleaning The Media Guides

    Chapter —Maintenance Cleaning the Media Guides Some Intermec RFID option kits use the media guide to house the RFID antenna. Be extra careful not to damage the antenna when following the procedure described below. Both parts of the label stop sensor, which controls the media feed, are covered by plastic guides.
  • Page 105: Printhead Replacement

    Turn the printhead lift lever clockwise to Open the front and side doors. raise the printhead. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 106 Note the snap-lock on the inner arrows and pull out the printhead as far connector. Pull at the connectors—not as the cables allow. at the cables! Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 107 Turn the printhead lift lever counter- clockwise so the magnet engages the Load a new supply of media and ribbon, printhead bracket. as described earlier in this manual. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 108: Media Jams

    CH­OH­; CAS 67-63-0] is a highly flammable, moderately toxic, and mildly irritating substance. • Reload the media as described in Chapter 4. • Switch on the power. • Readjust the media feed by pressing the <Feed> key. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 109: 12 Adjustments

    This chapter describes how the operator can adjust the printer. The chapter covers the following topics: • Narrow media adjustment • Label stop sensor adjustment • Printhead pressure adjustment • Ribbon break shaft adjustment • Label taken sensor adjustment Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 110: Narrow Media

    • After having centered the arm, lock it by tightening the nut. • Remember to adjust all edge guides too. Knurled nut Pressure arm Center of media Edge guide Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 111: Label Stop Sensor

    • Rotate the screw clockwise to move the sensor towards the center sec- tion. • Rotate the screw counterclockwise to move the sensor outwards, away from the center section. Point of detection Adjustment screw Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 112: Lss Auto

    • Enter the Setup Mode (see Chapter 7) and go to Setup Mode/Print Defines/LSS Test/LSS Auto. • The menu should look like this with the cursor placed in the center: LSS Auto  Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 113 - Is there too little difference between the black marks and the sur- rounding areas? - Does the liner have too little transparency? - Does the LSS work with another type of media? (Remember to change the Media Type setup and perform a new TESTFEED.) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 114: Printhead Pressure

    To return to the factory setting, tighten the screw (+) as far as it goes and then loosen it (-) four full turns. Do not use a higher printhead pressure than necessary, because it may increase the wear of the printhead and shorten its life. Adjustment screw Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 115: Ribbon Break Shaft

    (bw) to move the outer end of the break shaft backward. Before readjusting the break shaft, make sure that there is no other cause for the wrinkling of the ribbon. (See Chap- ter 10, “Troubleshooting.”) Adjustment screw Ribbon Break Shaft Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 116: Lts (Label Taken Sensor)

    Then press <Enter> to stop and exit. LTS Value Press <Enter>. You can enter a new value in the range indicated in the LTS Adjust menu (see above). Min/max values are in the range 0 to 10. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 117: Technical Data

    Technical Data This appendix lists the technical data for the printer. Please note that Intermec reserves the right to change without prior notice and that this information does not represent a commitment on the part of Intermec. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 118 298 × 543 × 261 mm (11.7 × 21.4 × 10.3 in) Weight (excluding media) 13.5 kg (30 pounds) Ambient Operating Tem- +5°C to +40°C (+41°F to +104°F) perature Humidity 20 to 80% non-condensing Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 119 Memory Card Adapter CompactFlash cards Accessories and Options Special Printheads 8 dots/mm (202.3 dpi): 2 types See Chapter 9 11.81 dots/mm (300 dpi): 2 types Integral Self-strip Unit with Option For peel-off Liner Takeup operation Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 120 RFID Kit Option CompactFlash Protection Option Plate /. The max. print length is also restricted by the amount of free SDRAM memory. /. Latin, Greek, and Cyrillic fonts according to Unicode standard are included. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 121: Media Specifications

    Media Specifications This appendix specifies the physical measures for vari- ous types of media. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 122: Media Roll Size

    Media rolls to be loaded inside the printer should be wound with the printable side facing outwards. The media supply must not be exposed to dust, sand, grit, etc. Any hard particles, however small, can damage the printhead. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 123: Media

    When printing on RFID media, special consideration must be taken to the position and shape of the tag. Specific recommendations for different kinds of Intermec-approved RFID media can be found on the Intermec website. Additional information is provided in the documentation that came with your RFID kit.
  • Page 124: Self-Adhesive Strip

    ⇐ c ⇒ Media Width (excluding liner) Maximum: 112.7 mm (4.43 inches) Minimum: 23.8 mm (0.94 inches) Media Type Setup • Fix length strip • Var length strip Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 125: Self-Adhesive Labels

    (e) to be larger than 7 mm (0.28 inches), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short labels will work, but it is up to the user to test this in his unique application.
  • Page 126 Appendix B—Media Specifications Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 127: Tickets With Gaps

    (e) to be larger than 7 mm (0.28 inches), that batch printing is used, and that no pull back of the media is performed. Intermec does not guarantee that such short tickets will work, but it is up to the user to test this in his unique application.
  • Page 128 Appendix B—Media Specifications Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 129: Tickets With Black Mark

    Media Type Setup • Ticket (w mark) Note: Preprint that may interfere with the detection of the black mark should be avoided. However, the Intermec Fingerprint statement LBLCOND allows the sensor to be temporarily disabled during a specified amount of media feed in order to avoid unintentional detection, see Intermec Finger- print manuals.
  • Page 130 Appendix B—Media Specifications Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 131: C Interfaces

    Interfaces This appendix describes the interface connectors found on the printer’s rear plate. It covers the follow- ing topics: • RS-232 interface • USB Interface • Bar Code Wand Interface • Optional interfaces Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 132: Rs-232 Interface

    Request to send ("uart1:") – Not used /. The external +5V is limited to 500 mA and is automatically switched off at overload. Interface Cable Computer end: Depends on computer model Printer end: DB-9pin plug Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 133: Usb Interface

    USB port on the host, either directly or via a hub. Other devices, like a keyboard and a mouse, can be connected to the same hub. If you need to connect more than one Intermec USB printer to a host, you should use different USB ports.
  • Page 134: Bar Code Wand Interface

    For more demanding applications or for reading bar codes other than Code 128, choose a regular bar code scanner from Intermec’s wide prod- uct range and connect it to a serial port.
  • Page 135: Optional Interfaces

    "uart2:" RS-232, RS-422 non isolated, RS-422 Isolated, or RS-485 Serial/Industrial Interface Board Industrial interface 8 digital In ports 8 digital Out ports 4 relay ports "uart2:" RS-232, RS-422 non isolated, RS-422 Isolated, or RS-485 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 136 Appendix C—Interfaces IEEE 1284 Parallel Interface Board "centronics:" RFID Option Board “uart2:” (DB-9pin socket) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 137 Serial/Industrial uart4: Remarks: • The left-hand slot is the slot closest to the center section. • Always start by fitting an interface board in the left-hand slot. • RS-485 is only supported by "uart2:" Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 138 Appendix C—Interfaces EasyLAN Ethernet Interface "net1:" EasyLAN Wireless Interface "net1:" Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 139: Intermec Supplies

    Intermec Supplies This appendix describes the supplies offered by Intermec for use with this printer, that is, direct ther- mal media, thermal transfer ribbons, and receiving face materials for thermal transfer printing Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 140: Rfid Media

    Visit the Intermec website or contact your Intermec representative to find the RFID media best suited to your needs. Direct Thermal Media Intermec offers two quality grades of direct thermal media for the Easy- Coder printers: Premium Quality Top-coated media with high demands on printout quality and resistance against moisture, plasticizers, and vegetable oils.
  • Page 141: Thermal Transfer Media

    Appendix D—Intermec Supplies Thermal Transfer Media Intermec offers stock labels for thermal transfer printing in a wide range of quality grades. Uncoated Papers Economical high-volume printing. To be used with GP/TMX 1100/ TMX 1500 ribbons. Examples: Europe North America TTR Uncoated –...
  • Page 142: Transfer Ribbons

    Appendix D—Intermec Supplies Transfer Ribbons Intermec offer three ranges of thermal transfer ribbons optimized for dif- ferent purposes: • General Purpose (GP/TMX 1500) transfer ribbons allow high speed printing and give a good printout, but are somewhat sensitive to smearing. They may be the best choice for uncoated and coated papers.
  • Page 143: Bar Code Directions

    Chapter 6). The illustration below shows how the two type of bar code directions relate to the media feed direction. Bar Code Directions Picket Fence Dir 1 & 3 Dir 2 & 4 Ladder Feed Direction Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 144: Recommended Paper Type Settings (Europe)

    If the ambient temperature is lower than +15°C (+59°F), decrease print speed by 50 mm/sec. /. Applies to printing of text, lines, boxes, images, and picket fence bar codes. /. Applies to ladder bar codes. /. Requires high printhead pressure (see Chapter 12 “Adjustments, Printhead Pressure”). Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 145 If the ambient temperature is lower than +15°C (+59°F), decrease print speed by 50 mm/sec. /. Applies to printing of text, lines, boxes, images, and picket fence bar codes. /. Applies to ladder bar codes. /. Requires high printhead pressure (see Chapter 12 “Adjustments, Printhead Pressure”). Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 146: Recommended Paper Type Settings (North America)

    If the ambient temperature is lower than +15°C (+59°F), decrease print speed by 50 mm/sec. /. Applies to printing of text, lines, boxes, images, and picket fence bar codes. /. Applies to ladder bar codes. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 147 If the ambient temperature is lower than +15°C (+59°F), decrease print speed by 50 mm/sec. /. Applies to printing of text, lines, boxes, images, and picket fence bar codes. /. Applies to ladder bar codes. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 148 Appendix D—Intermec Supplies Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 149: Setup Mode Overviews

    Setup Mode Overviews This appendix provides overviews of the parameters and messages available for the standard printer and with various interface boards. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 150 DATA TO HOST: DATA FROM HOST: ENABLE ENABLE Scroll forward Scroll forward Scroll back Scroll back Legend: Dotted boxes and lines indicate options. Thick boxes indicates default options. Values inside brackets indicate default settings. Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 151 Appendix E—Setup Mode Overviews Setup Mode; Feed Adjust (Intermec Fingerprint v8.70) Continued from the Continued on SETUP: previous page the next page FEEDADJ FEEDADJ: FEEDADJ: STARTADJ STOPADJ: STARTADJ: STOPADJ: [0]: [0]: Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 152 TESTFEED MODE LEN (SLOW MODE) LEN (SLOW MODE): TESTFEED: TESTFEED MODE: [0]: [26 28 0 10] FAST TESTFEED MODE: SLOW Press <Enter> to per- form a testfeed. Scroll forward Values are read-only. Scroll back Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 153 Only displayed if an optional LTS (Label Taken Sensor) is installed in the printer. LTS: LTS: LTS: LTS ADJUST LTS TEST LTS VALUE REMOVE LABEL AND REMOVE LABEL LTS VALUE: PRESS ENTER ENTER TO STOP [10]: SENSITIVITY 10 OUT OF 9-10 Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 154 Appendix E—Setup Mode Overviews Setup Mode; Serial Communication "uart2:" (option) (Intermec Fingerprint v8.70) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 155 Appendix E—Setup Mode Overviews Setup Mode; Serial Communication "uart3:" (option) (Intermec Fingerprint v8.70) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 156 Appendix E—Setup Mode Overviews Setup Mode; Serial Communication "uart4:" (option) (Intermec Fingerprint v8.70) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 157 Appendix E—Setup Mode Overviews Setup Mode; Serial Communication "uart5:" (option) (Intermec Fingerprint v8.70) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 158 Appendix E—Setup Mode Overviews Setup Mode; Network Communication "net1:" (option) (Intermec Fingerprint v8.70) Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 159 Continued from the Continued on RFID previous page previous page the next page RFID: RFID: RFID: RETRIES VOIDTEXT MODE RETRIES: MODE: MODE: VOIDTEXT: ENABLE DISABLE [1]: [VOID]: Read-Only RFID: RFID: TAGADJUST FIELDSTRENGTH TAGADJUST: FIELDSTRENGTH: [0]: [100]: Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 160 Appendix E—Setup Mode Overviews Intermec EasyCoder PM4i—User’s Guide (Fingerprint version)
  • Page 162 Intermec Technologies Corporation Corporate Headquarters 6001 36th Avenue West Everett, WA 98203 U.S.A. tel +425.348.2600 fax +425.355.9551 www.intermec.com EasyCoder PM4i—User’s Guide (Fingerprint version) *1-960583-04* P/N 1-960583-04...

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