Chapter 8 Approaches To Troubleshooting; Overview - Fujitsu PRIMEPOWER 1000 User Manual

CHAPTER 8 Approaches to
8
This chapter explains the approaches to troubleshooting of the main unit:
l

Overview

l
Machine Administration Menu
l
E-mail Notification to System Administrators
l
Error Messages Displayed on the Panel
l
Messages in Console Screen
8.1 Overview
This section provides a troubleshooting overview.
When system problems occur, it is necessary to gather all the available clues for tronbleshooting.
The following are some clues:
l LCD panel shows system fault, detected during the power-on diagnosis, or hardware
malfunction, found by the SCF during the system operation.
l When the "ok" prompt is shown on the remote console (RC2000) of the SMC, some power-
on diagnosis commands ("show-post-results") are available to get results of the power-on
diagnosis.
l If a problem occurs while the operating system is running, error messages are displayed in
the SMC screen.
This chapter explains tips on isolating hardware problems.
4 The users should not repair the main unit. Contact your local office immediately to have
a certified service engineer dispatched for repair.
In some cases, the certified service engineer require login to the SMC with system
administrator privilege. If this operation is required, please promptly cooperate for
smooth recovery of the unit. Alternately, a system maintenance account would be
sufficient. For details, see the user's manual supplied with the SMC.
C120-E093-04EN
Troubleshooting
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