2.3
Error Cause and Remedy
Check the User Check items first. If an error cannot be resolved, follow the procedures in
numerical order in the Step field.
■ Error code 10
-
Color registration adjustment failure (Error, which cannot be recorded, occurs.)
Step
1
■ Error code 11
TONER EMPTY #
* Any of K, Y, M, or C, which refer to colors, is indicated in #.
Color registration adjustment failure
(Toner of the color which being used reached the end of life.)
<
>
User Check
- Replace the toner cartridge of the color displayed on the LCD.
Step
1
■ Error code 12
FAILED
Color registration adjustment failure
(Incorrect measurement value of color registration adjustment.)
<
>
User Check
- Replace the belt unit with a new one.
- Replace the waste toner box with a new one.
Step
1
2
Cause
Main PCB failure
Cause
Main PCB failure
Cause
Registration mark L/R PCB
ASSY failure
Main PCB failure
Replace the main PCB ASSY.
Replace the main PCB ASSY.
Replace the registration sensor holder
ASSY.
Replace the main PCB ASSY.
3-11
Remedy
Remedy
Remedy
Confidential