Troubleshooting; Error Cause And Solutions; Paper Jam During Duplex-Printing; The Recording Papers Are Fed In Reverse On The Platen When Switchback - Brother MFC-J2320 Service Manual

4

TROUBLESHOOTING

4.1

Error Cause and Solutions

Error Code 0D

Paper Jam

Paper jam during duplex-printing

The recording papers are fed in reverse on the platen when switchback drive is started,
triggering switchback sensor as paper feeding condition.
User Check
- Remove the jammed paper.
- Check whether the recording paper being used is within the specification.
- Check that recording paper are not curled, wrinkled or wet.
- Check that recording paper is loaded correctly in the paper tray.
Step
1 Foreign materials in the duplex
print paper path
2 Outer paper guide not
mounted in place
3 Switchback actuator caught on
the surrounding parts
4 Sensor relay PCB defective
5 Main PCB defective
Error Code 0E

Paper Jam

Defective during duplex-printing

Switchback sensor detects paper feed condition at out of specified timing during
switchback.
User Check
- Check whether the recording paper being used is within the specification.
Step
1 Switchback actuator caught on
the surrounding parts
2 Registration actuator caught
on the surrounding parts
3 Registration sensor defective
4 Sensor relay PCB defective
5 Main PCB defective
Cause
Remove foreign materials.
Set the outer paper guide into place.
Set the switchback frame ASSY into place.
Replace the sensor relay PCB ASSY.
Replace the main PCB ASSY.
Cause
Set the switchback frame ASSY into place.
Set the registration actuator into place.
Replace the registration sensor PCB ASSY.
Replace the sensor relay PCB ASSY.
Replace the main PCB ASSY.
2-20
LCD
Solution
LCD
Solution
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