Placing A Call On Hold - Siemens OpenScape Voice Operating Manual

Enhanced phone functions
Step by Step
Forwarding station...
Display last
Save & exit
Hold
Reconnect
86
or
Select the option shown.
Select and confirm Display last/Display first
Select and confirm the option shown.

Placing a call on hold

You can use this function to place an ongoing call on
hold, for instance, to prevent the other party overhear-
ing a conversation with a colleague in the same room.
The held party hears music on hold if Music on hold is
active on this party's phone (
The "Hold" function must be activated by the administra-
tor.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connec-
tions's context menu.
Retrieving a held call:
Select and confirm the option shown in the connec-
tions's context menu.
Using line keys
On multi-line telephones you can use the line keys to
place ongoing calls on hold.
R
Press the corresponding trunk key. The line key LED
starts flickering. The call is now on hold.
Retrieving a held call:
T
Press the corresponding trunk key. The line key LED
lights up. The call is retrieved.
The LED display
the "Overview" tab
call is on hold to other multi-line telephones
where this line is also configured. These phones
can then pick up the call.
page 89).
page 26 or status display on
page 38 indicates that the