Page 1 Documentation HiPath 500, HiPath 3000, HiPath 5000 OpenStage 60/80 T OpenStage Key Module Operating Instructions Communication for the open minded Siemens Enterprise Communications www.siemens.com/open...
Page 2: Important Information
Never open the telephone or a key module. Should you en- counter any problems, contact the responsible service per- sonnel. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
Page 3: Location Of The Telephone
LEDs. Documentation in Internet This and other documentation can be found on the Internet at: http://www.enterprise-communications.siemens.com > Products > Phones & Clients > (Select Product) > Downloads. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com...
Page 4: Table Of Contents
Contents Contents Important information ......2 Trademarks ..........2 Location of the telephone .
Page 5 Contents Applications available on your OpenStage phone 29 Application navigation ........29 Telephony interface .
Page 6 Transferring a call after a speaker call announcement in a group . . 75 Sending a trunk flash (not for HiPath 500) ....76 If you cannot reach a destination.
Page 7 Suppressing your phone number on the called party’s phone ..100 Silent Monitor (not for HiPath 500) ......101 Monitoring a room .
Page 8 Sensors (HiPath 33x0/35x0 only)......120 Paging persons (not for USA, not for HiPath 500) ....121 Making calls in the team/executive/ secretary configuration .
Page 9 Special functions in the LAN (not for HiPath 500) ......136 Leaving hunt group/group call ....... 136 Setting up "follow me"...
Page 10 Different displays in a HiPath 4000 environment (not for HiPath 500)......165 Fixing problems ......166 Responding to error messages on the screen .
Page 11: General Information
• Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
Page 12: Intended Use
General information Intended use The OpenStage phone was designed as a device for voice transmission and should be used on a desk. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit.
Page 13: Getting To Know Your Openstage Phone
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. The only difference between the OpenStage 80 T and OpenStage 60 T is their housings. The User Interface of Your OpenStage 60/80 T The diagram shows an OpenStage 60 T, the description applies to both product variants.
Page 14: Ports On The Underside Of The Phone
Getting to know your OpenStage phone Ports on the underside of the phone (e.g. 1st party CTI or OpenStage Manager) USB memory stick HiPath Power supply Headset Key Module Handset OpenStage operating features OpenStage 80 T 60 T Display type Color Color 320x240...
Page 15: Openstage Key Module
You can attach up to two OpenStage Key Modules to your OpenStage 60/80 T. To operate one or more key modules you need a power supply unit. Other technical explanations, safety notices, and installation instruc- tions can be found in the relevant documentation. You can download these from the Internet at http://www.enterprise-communications.siemens.com...
Page 16: Keys And Controls
Getting to know your OpenStage phone Keys and controls Function keys Function when key is pressed End (disconnect) call page 44. Call forwarding page 47. Start voice recognition [1] This function is not yet available. Audio controls Audio keys Function when key is pressed Activate/deactivate the loudspeaker page 41.
Page 17: Mode Keys
Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the rele- vant key repeatedly until the required tab is displayed. Function when key is pressed LED display Display telephony interface Blue: Application is active...
Page 18: Touchguide
Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode: •...
Page 19: Programmable Sensor Keys
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 60/80 T has eight illuminated sensor keys to which you can assign functions or numbers. Increase the number of programmable sensor keys by connecting a key module page 15. Depending on how they are programmed, you can use the sensor keys as: •...
Page 20 Getting to know your OpenStage phone Text input Example: Changing the key label page 86. Enter the required characters via the keypad. Select the functions using the keys Confirm your entry with E1 label: Ma Characters entered Save Save entry #=Delete Character Delete character Previous...
Page 21: Keypad
Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeated- Example: To enter the letter "h", press the number key on the keypad twice.
Page 22: Graphic Display
Getting to know your OpenStage phone Graphic display Further options for inputting text are available using the display key- board page 23 and the external keyboard (if available). Your OpenStage 60/80 T is equipped with a tilt-and-swivel color display page 14. Appearance You can customize your display to suit your personal requirements: •...
Page 23: Display Keyboard
Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad page 21. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard...
Page 24 Getting to know your OpenStage phone Character overview (depends on the current language setting) 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x ä ö ß ü ’ [1] Space [2] Additional special characters are available on the display keyboard [3] Switch between upper and lower-case text and number entry...
Page 25: Context-Dependent Displays
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode If there are no calls taking place or settings being made, your OpenStage is in idle mode.
Page 26: Telephony Dialogs
Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or pro- vide you with information about the call states. Example: You dialed the phone number of a contact saved in the phone- book.
Page 27: Context Menus
Getting to know your OpenStage phone Context menus If the arrow icon appears next to a selected entry, additional menu lev- els or selection options are available in the form of a context menu. Navi- gate through these options using the TouchGuide page 18.
Page 28: Application Tab
Getting to know your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Received Arrow icon: Additional tabs Icon Active tab Additional tab Example: Press the mode key to open the call lists page 17.
Page 29: Applications Available On Your Openstage Phone
Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys page 17.
Page 30: Telephony Interface
Applications available on your OpenStage phone Telephony interface Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview.
Page 31: Phonebooks
Applications available on your OpenStage phone Phonebooks In addition to the personal phonebook, this application contains entries from other directory services such as an LDAP corporate directory and the company’s internal phonebook. Accessing the menu Press the key until the required tab is active. Example: Corporate Personal...
Page 32: Personal Phonebook
Applications available on your OpenStage phone Personal phonebook The "Personal" tab contains your personal phonebook. You can store up to 1000 contacts in this phonebook. The entries are sorted in alphabetical or- der in the phonebook list and displayed with the icon for the specified de- fault phone number.
Page 33: Ldap Directory
Applications available on your OpenStage phone LDAP directory If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory. Both a simple and an advanced search function are available for this in the "Corporate"...
Page 34: Call Lists
Applications available on your OpenStage phone Call lists All calls and numbers dialed on your phone are logged in chronological or- der in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: •...
Page 35: Entry Details
Applications available on your OpenStage phone Example: "Dialled" tab Additional tabs Missed Dialled Selected entry with con- Options text menu Coco, Chanel 12.07. Date of call 220870 Number of call attempts The following functions are available via the context menu of a selected en- try: •...
Page 36: Mailbox
Applications available on your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions are displayed in this application in addition to messages received. The following messages are displayed individually on separate tabs: •...
Page 37: Menu
Applications available on your OpenStage phone Menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact service personnel). Accessing the menu Press the key. Settings Applications XML applications Service Menü User User menu, open Audio...
Page 38: Settings - Administration
Applications available on your OpenStage phone Audio Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Volumes page 148 Settings page 149, page 150 Configuration Call forwarding page 47 Set up call forwarding for your telephone. Context menu page 158 Define whether context menus should close automatically, and define the...
Page 39: Help Function
Applications available on your OpenStage phone Help function You can call up the "Help" function at any time, even during a call. Calling up the "Help" function Press . The "Help" function is activated.
Page 40: Basic Functions
Basic functions Step by Step Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" page 13 and "Applications available on your OpenStage phone" page 29 carefully before performing any of the steps described here on your phone. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received.
Page 41: Answering A Call Via The Loudspeaker (Speakerphone Mode)
Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that speakerphone mode is ac- tive. • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is about 50 cm.
Page 42: Switching To The Handset
Basic functions Step by Step Switching to the handset Prerequisite: You are conducting a call in speaker- phone mode. Lift the handset. The LED key goes out. Open listening People present in the room can silently monitor your call. Prerequisite: You are conducting a call via the handset. Activating Press the key shown.
Page 43: Making Calls
Basic functions Step by Step Making calls Off-hook dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy Replace the handset. On-hook dialing Internal calls: Enter the station number.
Page 44: Dialing With Dds Keys
Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a sensor key page 84. Press the programmable repdial key. If the required phone number is on a different level, first press the programmed sensor key to shift levels "Layer X".
Page 45: Calling A Second Party (Consultation)
Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. if nec. Open the context menu page 27. Consultation Confirm. Call the second party. Returning to the first party Return to held call Confirm.
Page 46: Transferring A Call
Enter the number of the party to which you want to transfer the call. Announce the call, if necessary. Replace the handset. Transfer Select and confirm the option shown [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 47: Call Forwarding
Basic functions Step by Step Call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (An external destination requires special configuration in the system.) You have two options for programming variable call for- warding on your station: •...
Page 48 Basic functions Step by Step "All calls" entry: select. The phone displays the current setting. Confirm. Select and confirm the option shown. Select the "Destination" entry. Confirm. Enter the call forwarding destination number. Select the "Options" entry. Save & exit Confirm.
Page 49: Variable Forwarding (Menu-Based Configuration)
Basic functions Step by Step Variable forwarding (menu-based configuration) Configuration via the Program/Service menu Open the idle menu page 25. Special features must be taken into consider- ation if your telephone operates with HiPath 5000 (system networking via PC net- work) page 137! Forwarding on...
Page 50: Call Forwarding No Reply (Cfnr)
Basic functions Step by Step Call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are re- ceived while another call is ongoing can be automatical- ly forwarded to a specified telephone. Open the Program/Service menu page 37.
Page 51: Call Forwarding In The Event Of Telephone Failure (Cfss)
Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel), you can define an internal or external call forwarding destination that activates in the event of telephone failure. Open the Program/Service menu page 37.
Page 52: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)
Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact your ser- vice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network.
Page 53: Using Callback
Basic functions Step by Step Using callback You can request a callback if the station called is busy or if nobody answers. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, •...
Page 54: Viewing And Deleting A Stored Callback
Select and confirm to display additional entries. Deleting a displayed entry Delete Confirm. Ending retrieval Exit Select and confirm the option shown. Press the key shown. The LED goes out. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 55: Enhanced Phone Functions
Select and confirm the option shown. Answer Confirm. If you know the number of the telephone that is ringing, enter it directly. Accepting a call in a team page 131. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 56: Using The Speakerphone
Enhanced phone functions Step by Step Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an- nouncement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speaker- phone mode.
Page 57: Answering Calls From The Entrance Telephone
Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the en- trance telephone and to activate a door opener. If you have the proper authorization (contact your ser- vice personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering...
Page 58: Accepting A Call From An Answering Machine
Enhanced phone functions Step by Step Activating the door opener Open the Program/Service menu page 37. More features Select and confirm the option shown. Door opener on Select and confirm the option shown. Dial the entrance telephone number. Confirm the five-digit code to change the code. 3=change password Select the displayed function and press the "OK"...
Page 59: Making Calls
Enhanced phone functions Step by Step Making calls Redialing from a call list For information about the call lists as well as sample en- tries, refer to page 34. Press the key until the call list you want is active. Niels, Bohr 18.10.
Page 60 Enhanced phone functions Step by Step Dial Select and confirm the required phone number using the icons. Explanation of the icons page 31. Calling a contact from a group Press the key shown until the "Personal" tab is active. Options Select and confirm the option shown.
Page 61: Using A System Phonebook
Confirm. The phone number is dialed immediately. Open the context menu. Call Select and confirm the option shown. Using the LDAP directory (not for HiPath 500) For information about the LDAP directory, refer to page 33. Prerequisite: You searched for and selected a contact in an LDAP database ( page 93).
Page 62: Making Calls Using System Speed-Dial Numbers
If this feature is configured, a suffix is automatically di- aled (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 63: Dialing With Speed-Dial Keys
This deletes all entered digits. Next Confirm. Change Select and confirm the option shown. Delete Select and confirm the option shown. Exit Select and confirm the option shown. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 64: Talking To Your Colleague With A Speaker Call
(dis- creet calling). Lift the handset. *945 Enter the code. Enter your internal station number. Your service personnel can protect your tele- phone against discreet calling. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 65: Automatic Connection Setup/Hotline
Enhanced phone functions Step by Step Automatic connection setup/hotline If this function is configured (contact your service per- sonnel), the system automatically sets up a connection to a preset internal or external destination. Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).
Page 66: Assigning A Station Number (Not For U.s.)
Enhanced phone functions Step by Step Assigning a station number (not for U.S.) If this function has been configured (contact your ser- vice personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.
Page 67: During A Call
Enhanced phone functions Step by Step During a call Using call waiting (second call) You can be reached by a caller even if you are already conducting a call. The call waiting tone signals a second call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later You can block the second call or the signal tone...
Page 68: Preventing And Allowing A Second Call (Call Waiting)
Select and confirm the option shown. Deactivating the call waiting tone Open the idle menu page 25. Waiting tone off Select and confirm the option shown. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 69: Parking A Call
If a parked call is not picked up, after a specific pe- riod of time the call is returned to the telephone from where it was parked (recall). [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 70: Placing An External Call On Hold
Enhanced phone functions Step by Step Placing an external call on hold If you have programmed a hold key on your phone page 79, you can put external calls on hold. Then all other stations can accept the call on the as- signed trunk.
Page 71: Conducting A Conference
Enhanced phone functions Step by Step Conducting a conference In a conference call, you can talk to as many as four oth- er parties at the same time. These may be internal or external users. You can only add parties to or remove them from a conference if you initiated the conference.
Page 72 Enhanced phone functions Step by Step Ending a conference Open the context menu page 27. End conference Select and confirm the option shown. Replace the handset, if this feature is configured (con- tact your service personnel). Removing the ISDN central office party from the conference Select a station.
Page 73: Activating Tone Dialing/Dtmf Suffix-Dialing
Enhanced phone functions Step by Step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Open the Program/Service menu page 37. Calls Select and confirm the option shown. DTMF dialing Select and confirm the option shown.
Page 74: Recording A Call
Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel), you can record an ongoing call. Prerequisite: You are on a call, the "Recording" key is configured page 79. Press the "Recording" key. The LED lights up. You and the other party hear an acoustic announce- ment, indicating that recording has started, and an acoustic signal is emitted approx.
Page 75: Transferring A Call After A Speaker Call Announcement In A Group
Select and confirm the option shown If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (recall). [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 76: Sending A Trunk Flash (Not For Hipath 500)
Open the Program/Service menu page 37. Calls Select and confirm the option shown. Trunk flash Select and confirm the option shown Enter the service code and/or telephone number. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 77: If You Cannot Reach A Destination
Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.
Page 78: Using Night Answer
Enhanced phone functions Step by Step Using night answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by ser- vice personnel ( standard night answer service) or by you ( temporary night answer service).
Page 79: Programming Sensor Keys
Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions, phone numbers or procedures on your OpenStage 60/80’s sensor keys. Configuring function keys See also page 19. Example: Programming the Shift key Press and hold the required sensor key. Assign functionality Confirm.
Page 80: Overview Of Functions
Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • Destinations • Feature Settings • PIN and Authorization • Calls • More features The available functions depend on your configu- ration. If a function is missing, contact your ser- vice personnel.
Page 81 LED: Repdial key (external), Procedure key, Trace call, Speed dial, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP not for HiPath 500), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park a call, Pickup - directed, Pickup - group,...
Page 82: Programming A Procedure Key
Programming sensor keys Step by Step Programming a procedure key Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. Press and hold the required sensor key. Assign functionality Select and confirm the option shown.
Page 83 Programming sensor keys Step by Step Select the stored procedure by clicking the sen- sor key. Procedures with activatable/deactivatable func- tions are activated by pressing the sensor key once and deactivated by pressing it again. You can press the procedure key during a call to automatically send the saved digits as DTMF sig- nals page 73.
Page 84: Configuring Repdial Keys
Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station num- bers on the second level. The LED function is not avail- able for internal station numbers on the second level. To program the second level, you must program a "Shift" page 79.
Page 85: Configuring Using The Program/Service Menu
Programming sensor keys Step by Step Configuring using the Program/Service menu Open the Program/Service menu page 37. Prog. feature key Select and confirm the option shown. Press the required sensor key. If the key is already in use, the programmed phone number appears on the screen.
Page 86: Changing The Label
Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. Changing the label Open the Program/Service menu page 37. Prog. feature key Select and confirm the option shown. Press the required sensor key.
Page 87: Phonebooks And Call Lists
Phonebooks and call lists Step by Step Phonebooks and call lists Personal phonebook For a detailed description of this function, see page 31. Creating a new contact Press the key until the "Personal" tab is active. Options Confirm. New contact Confirm.
Page 88 Phonebooks and call lists Step by Step Defining the default number If you have multiple numbers saved for a contact, you can define the default number here that should be used when dialing directly using the phonebook page 59. Press the key until the "Personal" tab is active. Niels, Bohr Select a contact.
Page 89: Changing Contact Data
Phonebooks and call lists Step by Step Press the key shown. Save Confirm. Changing contact data Press the key until the "Personal" tab is active. Niels, Bohr Select a contact. Open the context menu. Details Select and confirm the option shown. Select the required field.
Page 90: Managing The Phonebook
Phonebooks and call lists Step by Step Managing the phonebook Defining the contact display format Press the key until the "Personal" tab is active. Options Confirm. Display Select and confirm the option shown in the context menu. Select and confirm the display format. Example Option Miller, Peter...
Page 91: Managing Groups
Phonebooks and call lists Step by Step Managing groups Creating a group Press the key until the "Personal" tab is active. Options Confirm. Groups Select and confirm the option shown in the context menu. Options Confirm. New group Confirm the option shown in the context menu. Select the "Group name"...
Page 92 Phonebooks and call lists Step by Step Press the key shown. Save Confirm. Deleting a contact from a group Press the key until the "Personal" tab is active. Niels, Bohr Select a contact. Open the context menu. Details Select and confirm the option shown. Select the "Groups"...
Page 93: Ldap Database
Phonebooks and call lists Step by Step LDAP database For a detailed description of this function, see page 33. Finding an LDAP entry Press the key shown until the "Corporate" tab is active. Options Confirm. Find Confirm the option shown in the context menu. Scroll to the required search field (for example, "First name").
Page 94: Call Lists
Phonebooks and call lists Step by Step Call lists For a detailed description of this function, see page 34. View details Press the key until the call list you want is active. Niels, Bohr 18.10. Select the entry you want. Open the context menu page 27.
Page 95: Displaying And Assigning Call Charges
(total) is displayed. Open the Program/Service menu page 37. More features Select and confirm the option shown. Show call charges Select and confirm the option shown [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 96: Displaying Call Charges For Another Telephone (Not For U.s.)
Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U.S.) If configured (contact your service personnel), you can also display and print chargeable calls for another phone (for instance. for a pay phone). Prerequisite: You have programmed the function "Show call charges"...
Page 97: Dialing With Call Charge Assignment
Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined ac- count codes for you. Open the Program/Service menu page 37. Calls Select and confirm the option shown. Account code Select and confirm the option shown.
Page 98: Privacy/Security
Privacy/security Step by Step Privacy/security User password The user password protects access to the user menu page 37. The preset password "000000" is a blank pass- word, that is, the "User" menu is freely accessi- ble. Press the key shown until the "Settings" tab is active. User Confirm.
Page 99: Turning Ringer Cutoff On And Off
Press the key shown until the icon for the deactivated ringer appears on the display page 22. Activating Press the key shown until the icon for the deactivated ringer disappears on the display. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 100: Do Not Disturb
Privacy/security Step by Step Do not disturb If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external call- ers are connected to another phone, which you can specify (contact your service personnel). In multi-line telephones, "Do not disturb"...
Page 101: Silent Monitor (Not For Hipath 500)
Privacy/security Step by Step Silent Monitor (not for HiPath 500) When configured (ask responsible service personnel), you can join in an on-going call conducted by an internal user and monitor silently and unnoticed. *944 Enter the code. Enter your internal station number.
Page 102: Trace Call: Identifying Anonymous Callers (Not For U.s.)
Privacy/security Step by Step Trace call: identifying anonymous callers (not for U.S.) You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.
Page 103: Locking The Telephone To Prevent Unauthorized Use
Privacy/security Step by Step Locking the telephone to prevent unau- thorized use You can prevent unauthorized parties from using your phone during your absence. Locking the phone Open the idle menu page 25. Lock phone Select and confirm the option shown. Press the key shown.
Page 104: Locking Another Telephone To Prevent Unauthorized Use
Lock all phones Confirm Enter the internal station number of the phone you wish to lock/unlock. *=lock phone Confirm. #=unlock phone Select and confirm the option shown. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 105: Saving Your Pin
Enter the current five-digit PIN. If you have not yet set a PIN, use "00000" the first time. Enter the new PIN. Re-enter the new PIN. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 106: More Functions/Services
More functions/services Step by Step More functions/services Appointments function You can program your telephone to send you a timed re- minder call. You must save the relevant time of the call for this. You can enter a single appointment that will take place in the next twenty-four hours or you can enter a daily re- curring appointment.
Page 107: Using Timed Reminders
More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder page 106. The saved time arrives. Reminder at 1200 The phone is ringing. The appointment time is dis- played. Press key twice. Lift the handset and replace it again. If you do not answer the timed reminder, it is re- peated five times and then deleted.
Page 108: Sending A Message
More functions/services Step by Step Sending a message You can send short text messages to individual stations or groups of stations with system telephones. Creating and sending a message Open the idle menu page 25. Open the context menu during a call Send message select and confirm the option shown.
Page 109: Viewing And Editing Incoming Messages
More functions/services Step by Step Viewing and editing incoming messages Pay attention to the notes on page 36. The LED lights up. Press the key shown. View messages Confirm. The sender’s caller ID appears on the display. Message sent Confirm. The text message appears on the display.
Page 110: Leaving An Advisory Message
More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. Open the idle menu page 25.
Page 111: Displaying The Number Of Waiting Calls/Overload Display
If the other user has not set a PIN, he or she is prompt- ed to do so on his or her phone. Enter the external phone number. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 112: Change Number (Exchanged Phone/Move/Relocate)
More functions/services Step by Step Change number (exchanged phone/ move/relocate) When configured (consult your service personnel),you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone; the number including phone settings (e.
Page 113: Fax Details And Message On Answering Machine
Received messages: • View callbacks Open the Program/Service menu page 37. More features Select and confirm the option shown. Reset services Select and confirm the option shown [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 114: Activating Functions For Another Telephone
More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service): • Do not disturb, code: 97/#97 page 100 • Call forwarding, code: 13/#1 page 49...
Page 115: Using System Functions From Outside Disa (Direct Inward System Access)
More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions: •...
Page 116 More functions/services Step by Step Wait for the dial tone and enter the code for example, 97 for Do not disturb on. If necessary, make further entries; refer also to the user guide for dial pulse/DTMF phones. Dial the external number. You can only perform one function/establish one outgoing connection at a time.
Page 117: Using Functions In Isdn Via Code Dialing (Keypad Dialing)
Contact your network provider to find out which ISDN functions can be code-operated in your country. Siemens Enterprise Communications GmbH & Co. KG shall not be liable for damages/ costs which may be incurred by fraudulent activ- ities or remote operation (such as toll fraud).
Page 118: Controlling Connected Computer Or Their Programs/Tel. Data Service
More functions/services Step by Step Controlling Connected Computer or Their Programs/Tel. Data Service If this function has been configured (contact your ser- vice personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection.
Page 119: Communicating With Pc Applications Over A Csta Interface
More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display.
Page 120: Press The Control Relay (Hipath 3000 Only)
More functions/services Step by Step Press the control relay (HiPath 3000 only) If this function has been configured (contact your ser- vice personnel), you can use up to four relays to enable/ disable different devices (such as a door opener). Depending on how you program the relays, you can ac- tivate and deactivate them manually them or configure them to activate and deactivate automatically (after tim-...
Page 121: Paging Persons (Not For Usa, Not For Hipath 500)
More functions/services Step by Step Paging persons (not for USA, not for HiPath 500) If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page.
Page 122: Making Calls In The Team/Executive/ Secretary Configuration
Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/execu- tive/secretary configuration If configured (consult your service personnel), you be- long to a team of subscribers with multiple lines (multi- line page 12). Your phone features trunk keys (MU- LAP keys) page 123.
Page 123: Line Seizure
Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). If automatic line seizure is configured, a trunk is automatically assigned when you lift the hand- set or press the trunk key. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys.
Page 124: Answering Calls With The Trunk Keys
Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: You can see an incoming call on a trunk. if nec. Press the trunk key that is flashing quickly. (only if Prime Line page 123 is not active). Lift the handset.
Page 125: Making Calls On Multiple Lines Alternately
Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. Another trunk key is flashing. Press the flashing trunk key. The first call party is on hold on the other trunk.
Page 126: Direct Station Selection Key
Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Your phone features a programmable sensor key config- ured for direct station selection for every team member. Meaning of LED displays on DSS keys Meaning of function key Team party not on a call.
Page 127: Transferring A Call In Progress
Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress Press the DSS key and announce the call if necessary. Replace the handset. Press the key shown. Accepting a call for another team member Press the flashing DSS key or trunk key. Lift the handset.
Page 128: Forwarding Calls On Trunks
Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.
Page 129 Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding Open the Program/Service menu page 37. Forward Line: Off Select and confirm the option shown. Press the required trunk key. Enter the required trunk number. If available. Press the "CFW MULAP" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.
Page 130: Transferring Calls Directly To The Executive Phone
Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it.
Page 131: Using Team Functions
Open the idle menu page 25. Leave group Select and confirm the option shown Join group Select and confirm the option shown. Press the "Hunt group". [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 132 If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to, you will hear a spe- cial dial tone when you lift the handset. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 133: Accepting A Call For Another Member Of Your Team
Removing all telephones in a call ringing group Open the idle menu page 25. Ringing group off Select and confirm the option shown. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 134: Uniform Call Distribution (Ucd)
Logging on and off during your shift Open the Program/Service menu page 37. Destinations Confirm. Select and confirm the option shown Not available Confirm, Available select and confirm the option shown. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 135 Display the number of waiting calls Open the Program/Service menu page 37. Destinations Confirm. Select and confirm the option shown Calls in queue Confirm. [1] "Different displays in a HiPath 4000 environment (not for HiPath 500)" page 165...
Page 136: Special Functions In The Lan
Special functions in the LAN (not for HiPath 500) Step by Step Special functions in the LAN (not for HiPath 500) If your telephone is operating in a HiPath 5000 environ- ment, multiple HiPath 3000 systems are interconnect- ed via a LAN (Local Area Network, such as a proprietary PC network).
Page 137: Setting Up "Follow Me" Call Forwarding
Special functions in the LAN (not for HiPath 500) Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 49 en- vironment. Open the idle menu page 25.
Page 138: Using Night Answer
Special functions in the LAN (not for HiPath 500) Step by Step Using night answer If authorized (contact your service personnel), you can define telephones in other HiPath 3000 communica- tions platforms as the night answer page 78. Open the idle menu page 25.
Page 139: Ringing Group
Special functions in the LAN (not for HiPath 500) Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms page 131. Saving, displaying, and deleting telephones for the...
Page 140: Controlling Relays (Hipath 3000 Only)
Special functions in the LAN (not for HiPath 500) Step by Step Controlling relays (HiPath 3000 only) If this feature is configured (contact your service person- nel), you can also control relays page 120 in other HiPath 3000 communications platforms.
Page 141: Opening A Door
Special functions in the LAN (not for HiPath 500) Step by Step Opening a door If configured (contact your service personnel), you can also activate the door opener page 57 in other HiPath 3000 communications platforms. Open the idle menu page 25.
Page 142: Individual Phone Configuration
Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable read- ing angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Duration for idle mode Set the duration for which the OpenStage should be idle before automatically switching to idle mode.
Page 143: Screensaver
Individual phone configuration Step by Step Screensaver Activate a screensaver for the telephone idle state. Activating the screensaver Prerequisite: Your service personnel have loaded pic- tures to the OpenStage. Press the key shown until the "Settings" tab is active. User Confirm.
Page 144 Individual phone configuration Step by Step Screensaver fade-in time Set the speed at which the screensaver images change here (5 - 60 seconds). Press the key shown until the "Settings" tab is active. User Confirm. if nec. Enter and confirm the user password. Phone Select and confirm the option shown.
Page 145: Color Scheme
Individual phone configuration Step by Step Color scheme Select your preferred appearance for the menu display here. For sample display themes, see page 22. Press the key shown until the "Settings" tab is active. User Confirm. if nec. Enter and confirm the user password. Phone Select and confirm the option shown.
Page 146: Changing Lamp Brightness For Touchslider
Individual phone configuration Step by Step Changing lamp brightness for TouchSlider Adjust the brightness of the TouchSlider page 16 by choosing one of the six settings available. Press the key shown until the "Settings" tab is active. User Confirm. if nec. Enter and confirm the user password.
Page 147: Adjusting Displays On The Openstage Key Module
Individual phone configuration Step by Step Adjusting displays on the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. Press the key shown until the "Settings" tab is active. User Confirm.
Page 148: Adjusting Audio Settings
Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal require- ments. Volumes Use the TouchSlider to adjust the current volume settings page 16. You can preset different volumes for the following mi- crophones and signals in eight levels: •...
Page 149: Room Character
Individual phone configuration Step by Step Room character Configuring the appropriate acoustic settings for your environment: • Normal • Echoing • Muffled Press the key shown until the "Settings" tab is active. User Confirm. if nec. Enter and confirm the user password. Audio Select and confirm the option shown.
Page 150: Ringer File
Individual phone configuration Step by Step Ringer file Select your preferred ringtone from the available audio files. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. Press the key shown until the "Settings" tab is active. User Confirm.
Page 151: Activating/Deactivating The Ringer
Individual phone configuration Step by Step Activating/deactivating the ringer You can see whether the function is activated or deacti- vated from the corresponding icon in the status bar on the display page 22. Hold down the key shown. Adjusting the volume during a call You are conducting a call.
Page 152: Configuring Bluetooth
Individual phone configuration Step by Step Configuring Bluetooth Bluetooth is only available on OpenStage 60/80 T when the function is activated by your service personnel. You can use the following description to prepare your OpenStage 60/80 T for Bluetooth connection with an- other Bluetooth device.
Page 153 Individual phone configuration Step by Step Discoverability Set whether your OpenStage should be discoverable for other Bluetooth devices. For more information, see page 161. Prerequisite: The "Bluetooth settings" page opens page 152. Select the "Discoverable" entry. The phone displays the current setting. Confirm.
Page 154: Connecting/Disconnecting A Bluetooth Device
Individual phone configuration Step by Step Automatic select and confirm the option shown. The PIN contains at least four alphanumeric characters. Prerequisite: The "Bluetooth settings" page opens page 152. Select the "Pairing password" entry. **** The phone displays the current setting. Confirm.
Page 155: Managing Bluetooth Devices
Individual phone configuration Step by Step Managing Bluetooth devices Linking manager list Once you have scanned the area for Bluetooth-enabled devices, you can link your OpenStage to another device page 161. Once linked, these devices are added to the list. Black list Once you have scanned the area for Bluetooth-enabled devices, you can add Bluetooth-enabled devices that...
Page 156 Individual phone configuration Step by Step For the linking manager list only Enter and confirm the agreed PIN page 154. If the linking request is confirmed on the corresponding Bluetooth device and the password entered, the link is performed and the device is permanently entered in the list.
Page 157 Individual phone configuration Step by Step Change an entry name A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this name. Open the required list page 156.
Page 158: Context Menu
Individual phone configuration Step by Step Context menu Here you can define whether context menus page 27 should close automatically, and define the display duration. Closing automatically Press the key shown until the "Settings" tab is active. User Confirm. if nec. Enter and confirm the user password.
Page 159: Setting The Automatic Display Duration
Individual phone configuration Step by Step Setting the automatic display duration Here you can define how long context menus should re- main open. Press the key shown until the "Settings" tab is active. User Confirm. if nec. Enter and confirm the user password. Configuration Select and confirm the option shown.
Page 160: Displaying Service Data
Individual phone configuration Step by Step Displaying service data You can provide your service personnel with the follow- ing information for service: • the phone ID (phone group ID within your communi- cation system) and • the OpenStage software version Prerequisite: The phone is in idle mode page 25.
Page 161: Bluetooth
Bluetooth Step by Step Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication be- tween PCs, PDAs, mobile telephones, etc. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery pro- cedure.
Page 162: Transferring Contacts
Bluetooth Step by Step Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenStage and save them in the phonebook. You can also send phonebook entries as vCards to other Bluetooth-en- abled devices.
Page 163: Sending A Vcard
Bluetooth Step by Step Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device page 152. A vCard file is saved on the OpenStage. In the phonebook ( page 87), select the entry you wish to send.
Page 164: Using A Bluetooth Headset
Bluetooth Step by Step Using a Bluetooth headset You can use any commercial Bluetooth headset with your OpenStage 60/80 T. Prepare your Bluetooth headset for connection with your OpenStage by following the instructions in the rel- evant user manual. Proceed as following to prepare your OpenStage: •...
Page 165: Different Displays In A Hipath 4000 Environment
Different displays in a HiPath 4000 environment (not for HiPath 500) Different displays in a HiPath 4000 environment (not for HiPath 500) Depending on the system configuration, not all functions may appear on the display exactly as shown in this document.
Page 166: Fixing Problems
Fixing problems Step by Step Fixing problems Responding to error messages on the screen Possible causes: Invalid entry Station number is incorrect. Possible reactions: Enter correct station number. Possible causes: Not authorized Locked function selected. Possible reactions: Apply to service personnel for authorization for relevant function.
Page 167: Contact Partner In The Case Of Problems
Fixing problems Step by Step Possible cause 1: Key affects other layer If "Clear other layer" appears on the menu: you tried to program a function or internal station num- ber with LED on a key that is already programmed on the second layer (for example, external station number).
Page 168: Troubleshooting
Fixing problems Step by Step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 22).
Page 169: Index
Index Index Call waiting accepting ..........67 allowing ............ 68 preventing ..........68 Call waiting (camp-on) Agents ............134 tone off ............. 68 Answering machine ......... 113 Call waiting on/off ........68 Application tab ..........22 Call waiting tone on/off ......
Page 170 Index Fax details Key modules ..........113 ..........15 Forwarding Keypad ............21 MSN in CO Keypad dialing ..........52 ........... 117 multiple subscriber number (MSN) Keys ..52 Forwarding MSN in CO programming ......52 ........... 79 Free keys saving incomplete ........
Page 171 Index Open listening Safety precautions ..........42 ........2 OpenStage Key Module Screensaver ......15 ..........143 Operating instructions Screensaver image ......... 2 ........143 Overload Search contacts ............ 111 .......... 31 Second call accepting ..........67 Secondary line .......... 122 Parking a call ..........
Page 172 Index ............134 User interface OpenStage 60/80 T ..13 User menu ..........37 User password ........... 98 User support ..........11 Waiting calls ..........111...
Page 173: Overview Of Functions And Codes
Overview of functions and codes Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (con- tact your service personnel), functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code) or with function keys. Functions ...
Page 174 Key menu page 37 Code Directory 1=internal 2=LDAP (not for HiPath 500)( DISA DISA internally (not with HiPath 500) Discreet Call (not for HiPath 500) DND on DND off Door opener on Door opener off DTMF dialing Forwarding on...
Page 175 Change PIN Mute on Mute off Night answer on Night answer off Open door Override Page (not with HiPath 500) Answer page (not for U.S.) Park a call Retrieve call Phone test Pickup - directed Pickup - group Accept call Prog.
Page 176 View messages Mailbox Shift Key Show call charges (own telephone) View call charges (other party’s tele- phone) Silent Monitor (not for HiPath 500) * 944 Speaker call Suppress call ID Restore caller ID Tel. data service Temporary MSN (not for U.S.)
Page 177 Overview of functions and codes Functions ... Interac- ... Via the ... using (=display) tively Program/Service the Key menu page 37 Code Log on Log off #401 Available Not available #402 Work on Work off #403 UCD night on UCD night off #404 Calls in queue Use speed dialing...
Page 178 Subject to availability. Right of modification reserved. The trademarks used Siemens Enterprise Communications are owned by Siemens Enterprise www.siemens.com/open Communications GmbH & Co. KG or their re- spective owners.

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