Busy Override - Siemens OpenScape Voice Operating Manual

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Busy override

A station of a line trunk group is on a call. It's primary
line is configured as a secondary line on your phone.
This line now has the status "busy." You can join in the
call by pressing the illuminated key of this line (see also
page 25).
Prerequisite: A secondary line is configured on your
multiline phone and busy override is enabled for you.
The key of secondary line illuminates – it is busy. You
want to join in the call.
R
Press the lit key. A conference is established. You are
connected to the parties on the secondary line. The key
continues to illuminates and the conference is shown
on the display.
If there is already a conference on the secondary
line you are connected to this conference. The
conference is shown on the display.
You can now:
• Put the secondary line on hold
• Leave the conference on the secondary line
• Make consultation call
• Accept a second call
• Alternate between a new call party and a confer-
ence on the secondary line.
• Include a call party from a consultation or a second
call in the conference.
Making calls with multiple lines
115