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Siemens OpenStage 40 Administration Manual

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Documentation
OpenScape Voice
OpenStage 15, OpenStage 20, OpenStage 40,
OpenStage 60, OpenStage 80
Administration Manual
A31003-O1010-M100-18-76A9
Communication for the open minded
Siemens Enterprise Communications
www.siemens-enterprise.com

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  Summary of Contents for Siemens OpenStage 40

  • Page 1 Documentation OpenScape Voice OpenStage 15, OpenStage 20, OpenStage 40, OpenStage 60, OpenStage 80 Administration Manual A31003-O1010-M100-18-76A9 Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com...
  • Page 2 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2007 Hofmannstr. 51, 80200 München Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No.: A31003-O1010-M100-18-76A9 The information provided in this document contains...
  • Page 3: Table Of Contents

    bkTOC.fm Content Nur für den internen Gebrauch Content 1 Overview ............1-1 1.1 Important Notes .
  • Page 4 bkTOC.fm Content Nur für den internen Gebrauch 3.2.2.1 Automatic VLAN discovery using DHCP ......3-8 3.2.2.2 Automatic VLAN discovery using LLDP-MED .
  • Page 5 bkTOC.fm Content Nur für den internen Gebrauch 3.6.1 Allow Refuse ........... . 3-59 3.6.2 Hot/Warm Phone (V2) .
  • Page 6 bkTOC.fm Content Nur für den internen Gebrauch 3.7.26 Server Feature ..........3-91 3.7.27 BLF Key .
  • Page 7 bkTOC.fm Content Nur für den internen Gebrauch 3.14.8 Screensaver ..........3-148 3.14.8.1 FTP/HTTPS Access Data .
  • Page 8 bkTOC.fm Content Nur für den internen Gebrauch 3.24.7.9 Help Application ..........3-204 3.24.7.10 Sidecar.
  • Page 9 bkTOC.fm Content Nur für den internen Gebrauch 5.3.4 Configure LDAP Access ......... . . 5-14 5.3.5 Test .
  • Page 10 bkTOC.fm Content Nur für den internen Gebrauch A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 11: A31003-O1010-M100-17-76A9, 09/09/2010 Openscape Voice - Openstage Family, Administration Manual

    For safety reasons the phone should only be operating using the supplied plug in pow- er unit. Use only original Siemens accessories! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer’s liability and the CE mark.
  • Page 12: Maintenance Notes

    OpenStage phone step by step, wherever expedient. For the users, a sep- arate manual is provided. You can find further information on the official Siemens Enterprise Communications website (http://www.enterprise-communications.siemens.com) and on the Siemens Enterprise Wiki (http://wiki.siemens-enterprise.com).
  • Page 13: A31003-O1010-M100-17-76A9, 09/09/2010 Openscape Voice - Openstage Family, Administration Manual

    uebersicht.fm Overview Conventions for this Document • If a later version contains more or less parameters compared to previous software ver- sions, the screenshot of the older version is shown. • If the title of a mask (e.g. "Pixel saver" vs. "Energy saving") or the name of a parameter (e.g.
  • Page 14: The Openstage Family

    uebersicht.fm Overview The OpenStage Family The OpenStage Family 1.5.1 OpenStage 60/80 With the handset, the user can pick up and dial calls in the usual manner. The graphic display provides intuitive support for telephone operation. The mode keys provide easy access to the phone’s applications. With the TouchGuide, the user/administrator can navigate in the phone func- tions, applications, and configuration menus.
  • Page 15: A31003-O1010-M100-17-76A9, 09/09/2010

    uebersicht.fm Overview The OpenStage Family 1.5.2 OpenStage 40 With the handset, the user can pick up and dial calls in the usual manner. The graphic display provides intuitive support for telephone operation. The fixed function keys provide access to frequently used telephony func- tions.
  • Page 16: Openstage 20

    uebersicht.fm Overview The OpenStage Family 1.5.3 OpenStage 20 With the handset, the user can pick up and dial calls in the usual manner. The display provides intuitive support for telephone operation. The fixed function keys provide access to frequently used telephony func- tions.
  • Page 17: Features Overview

    uebersicht.fm Overview The OpenStage Family 1.5.4 OpenStage 15 With the handset, the user can pick up and dial calls in the usual manner. The display provides intuitive support for telephone operation. With the audio keys, the user can control the audio settings. The fixed function keys provide access to frequently used telephony func- tions.
  • Page 18: Administration Interfaces

    uebersicht.fm Overview Administration Interfaces Administration Interfaces You can configure the OpenStage phone by using any of the methods described in this chapter. 1.6.1 Web-based Management (WBM) This method employs a web browser for communication with the phone via HTTP or HTTPS. It is applicable for remote configuration of individual IP phones in your network.
  • Page 19: Startup

    inbetriebnahme.fm Startup Prerequisites Startup Prerequisites The OpenStage phone acts as an endpoint client on an IP telephony network, and has the fol- lowing network requirements: • An Ethernet connection to a network with SIP clients and servers. Only use switches in the LAN, to which the OpenStage phone is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network.
  • Page 20: Assembling And Installing The Phone

    inbetriebnahme.fm Startup Assembling and Installing the Phone Assembling and Installing the Phone 2.2.1 Shipment • Phone • Handset • Handset cable • Subpackage: • Document "Information and Important Operating Procedures" • Emergency number sticker • Emergency Number Sticker 2.2.2 Connectors at the bottom side OpenStage 60 Keyboard Power supply...
  • Page 21 inbetriebnahme.fm Startup Assembling and Installing the Phone OpenStage 40 (OpenStage 15 and 20 similar, except [1] OpenStage 40 andd OpenStage 15 only Power supply Switch Headset Key Module Handset A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 22: Assembly

    inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.3 Assembly Handset Insert the plug on the long end of the handset cable into the jack on the base of the tele- phone and press the cable into the groove provided for it. Next, insert the plug on the short end of the handset cable into the jack on the handset.
  • Page 23: Connecting The Phone

    inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.4 Connecting the Phone Plug the LAN cable into the connector at the bottom of the telephone and connect the cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourcing Equipment) must meet the IEEE 802.3af specification.
  • Page 24 inbetriebnahme.fm Startup Assembling and Installing the Phone If applicable, connect the following optional jacks: • LAN connection to PC • Headset (accessory) • Connection to add-on device (accessory) • Connection to external keyboard (accessory) • USB master for connection to a USB device (e. g. accessory USB Acoustic Adapter) To prevent damage on the OpenStage phone, connect an USB stick using the adapter cable C39195-Z7704-A5.
  • Page 25: Quick Start

    inbetriebnahme.fm Startup Quick Start Quick Start This section describes a typical case: the setup of an OpenStage endpoint in an environment using a DHCP server and the web interface. For different scenarios, cross-references to the corresponding section of the administration chapter are given. Alternatively, the DLS (Deployment Service) administration tool can be used.
  • Page 26 inbetriebnahme.fm Startup Quick Start If the browser displays a certificate notification, accept it. The start page of the web inter- face appears. In the upper right corner, the phone number, the phone’s IP address, as well as the DNS name assigned to the phone are displayed. The left corner contains the user menu tree.
  • Page 27: Set The Terminal Number

    inbetriebnahme.fm Startup Quick Start 2.3.2 Set the Terminal Number If the user and administrator menus are needed in the course of setup, the terminal number, which by default is identical with the phone number, must be configured first. When the phone is in delivery status, the terminal number input form is presented to the user/administrator right after booting, unless the Plug&Play facility of the DLS is used.
  • Page 28: Dhcp Resilience (V2R1)

    inbetriebnahme.fm Startup Quick Start 2.3.4 DHCP Resilience (V2R1) With firmware version V2R1, it is possible to sustain network connectivity in case of DHCP server failure. If DHCP lease reuse is activated, the phone will keep its DHCP-based IP ad- dress even if the lease expires. To prevent address conflicts, the phone will send ARP requests in 5 second intervals.
  • Page 29: Sip Server Address

    inbetriebnahme.fm Startup Quick Start 2.3.6 SIP Server Address The IP Address or hostname of the SIP server can be provided by DHCP. The option’s name and code are as follows: • option #120 "SIP Servers DHCP Option" For manual configuration of the SIP server address see Section 3.5.5.1, “SIP Addresses”. 2.3.7 Extended Network Configuration To have constant access to other subnets, you can enter a total of two more network destina-...
  • Page 30: Using A Vendor Class

    1 "Optipoint element 001" STRING 0 vendor=OptiIpPhone comment="Tag 001 for Optipoint" The value "Siemens" for optiPoint Element 1 can then be re-assigned using the DHCP console. This error was corrected in Windows 2003 Server SP2.
  • Page 31 inbetriebnahme.fm Startup Quick Start Press Add... to define a new vendor class. Enter "OptiIpPhone" as Display name and give a description of this class. Provide the class name proper by setting the cursor underneath ASCII and typing "OptiIpPhone". The binary value is displayed simultaneously. Click OK to apply the changes.
  • Page 32 inbetriebnahme.fm Startup Quick Start In the DHCP console menu, right-click the DHCP server in question and select Set Pre- defined Options from the context menu. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option.
  • Page 33 • Description: Free text, e. g. "tag 1 for OptiIpPhone class". Click OK to return to the previous window. 10. The newly created option is displayed now. Enter "Siemens" in the Value field. A31003-O1010-M100-17-76A9, 09/09/2010 2-15 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 34 inbetriebnahme.fm Startup Quick Start 11. If the VLAN is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows. If you want to proceed to the configuration of the DLS address, continue with step 13.
  • Page 35 inbetriebnahme.fm Startup Quick Start 13. If the DLS address is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows. • Name: Free text, e. g. "OptiIpPhone element 03". • Data type: "String". •...
  • Page 36 inbetriebnahme.fm Startup Quick Start 15. To define a scope, select the DHCP server in question, and then Scope, and right-click Scope Options. Select Configure Options... in the context menu. 16. Select the Advanced tab. Under Vendor class, select the class that you previously de- fined (OptiIpPhone) and, under User class, select Default User Class.
  • Page 37 inbetriebnahme.fm Startup Quick Start 17. The DHCP console now shows the information that will be transmitted to the corresponding workpoints. Information from the Standard vendor is transmitted to all clients, whereas in- formation from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in this vendor class.
  • Page 38: Using Option #43 "Vendor Specific

    07), and the value (for instance, 53:69:65:6D:65:6E:73). The options can be written in separate lines; the last option must be fol- lowed by a ’;’ instead of a ’:’. # Tag/Option #1: Vendor must be "Siemens" 01:07:53:69:65:6D:65:6E:73: # Tag/Option #2: VLAN ID 0 10 02:04:00:00:00:0A;...
  • Page 39 inbetriebnahme.fm Startup Quick Start The following example shows a VLAN ID with the decimal value "10". Providing: Code Length VLAN ID For manual configuration of the VLAN ID see Section 3.2.2.3, “Manual configuration of a VLAN ID”. The DLS IP address tag consists of the protocol prefix "sdlp://", the IP address of the DLS serv- er, and the DLS port number, which is "18443"...
  • Page 40 Startup Quick Start Enter tag 1, that is the vendor tag. The value has to be "Siemens". If the VLAN ID is to be provided by DHCP: Enter the hexadecimal value in Data entry. Pro- viding the length is not required here, as the VLAN ID is always 4 Bytes long. In the exam- ple, the VLAN ID is 10 (Hex: 2A).
  • Page 41 inbetriebnahme.fm Startup Quick Start If the DLS address is to be provided by DHCP: Enter the DLS address in the Value field, using the following format: <PROTOCOL>:://<IP ADDRESS OF DLS SERVER>:<PORT NUMBER> For ensuring proper functionality, the port number should not be followed by any >...
  • Page 42 inbetriebnahme.fm Startup Quick Start The DHCP console now shows the information that will be transmitted to the corresponding workpoints. A31003-O1010-M100-17-76A9, 09/09/2010 2-24 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 43: Registering At Openscape Voice

    inbetriebnahme.fm Startup Quick Start 2.3.9 Registering at OpenScape Voice For registration at the OpenScape Voice SIP server, a SIP user ID and passwort must be pro- vided by the phone. The following procedure describes the configuration using the web inter- face (see Section 2.3.1, “Access the Web Interface (WBM)”;...
  • Page 44: Startup Procedure

    inbetriebnahme.fm Startup Startup Procedure Startup Procedure The following flowchart shows the startup process for OpenStage phones: A31003-O1010-M100-17-76A9, 09/09/2010 2-26 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 45: Administration

    administration.fm Administration Access via Local Phone Administration This chapter describes the configuration of every parameter available on the OpenStage phones. For access via the local phone menu, see the following; for access using the web in- terface, please refer to Section 2.3.1, “Access the Web Interface (WBM)”. Access via Local Phone The data entered in input fields is parsed and controlled by the phone.
  • Page 46 administration.fm Administration Access via Local Phone Navigate within the Administration Menu OpenStage 60/80 Use the TouchGuide to navigate and execute administrative actions in the administration menu. Press the key briefly: - scroll up Press the key: Hold down: - confirm entries - scroll to top of list - perform an action Press the...
  • Page 47 administration.fm Administration Access via Local Phone OpenStage 20 Use the 3-way navigator to navigate and execute administrative actions in the administration menu. Press the key briefly: - scroll up Hold down: - scroll to top of list Press the key: - confirm entries - perform an action Press the...
  • Page 48 administration.fm Administration Access via Local Phone OpenStage 60/80 If a parameter is set by entering a number or character data, the onscreen keypad is used. Press the key to enter the editor. Within the editor, solely use the key numbers or the Sensor Wheel for selecting numbers, characters, or groups of characters.
  • Page 49: Lan Settings

    administration.fm Administration LAN Settings LAN Settings 3.2.1 LAN Port Settings The OpenStage phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s with OpenStage 20/40/60/80 G) and duplex method (full or half duplex) with whatever equip- ment is connected.
  • Page 50 administration.fm Administration LAN Settings • PC port mode / PC port status: Controls the PC port. Value range: "disabled", "enabled", "mirror". Default: "disabled" • PC port autoMDIX: Switches between MDI and MDI-X automatically. Value range: "On", "Off" Default: "Off" Administration via WBM Network >...
  • Page 51: Vlan

    administration.fm Administration LAN Settings 3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti- tion one physical network into a set of virtual networks (or broadcast domains). Physically partitioning the LAN into separate VLANs allows a network administrator to build a more robust network infrastructure.
  • Page 52: Automatic Vlan Discovery Using Dhcp

    administration.fm Administration LAN Settings 3.2.2.1 Automatic VLAN discovery using DHCP To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP en- abled, and VLAN discovery mode must be set to "DHCP". This is the default configuration. The DHCP server must be configured to supply the Vendor Unique Option in the correct Sie- mens VLAN over DHCP format.
  • Page 53: Automatic Vlan Discovery Using Lldp-Med

    administration.fm Administration LAN Settings Administration via Local Phone To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. --- Administration --- Network --- IP Configuration --- Discovery mode 3.2.2.2 Automatic VLAN discovery using LLDP-MED As an alternative, the VLAN ID can be configured by the network switch using LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Discovery).
  • Page 54 administration.fm Administration LAN Settings Network > IP configuration > change mode To enable VLAN discovery by LLDP-MED, select LLDP-MED with DHCP in the Discovery mode menu. Afterwards, click Submit. Administration via Local Phone To enable VLAN discovery by DHCP, select LLDP-MED with DHCP in the Discovery mode menu.
  • Page 55: Manual Configuration Of A Vlan Id

    administration.fm Administration LAN Settings 3.2.2.3 Manual configuration of a VLAN ID To configure layer 2 VLAN manually, first make shure that VLAN discovery is set to "Manual" (see Section 3.2.2.1, “Automatic VLAN discovery using DHCP”). Then, the phone must be pro- vided with a VLAN ID between 1 and 4095.
  • Page 56 administration.fm Administration LAN Settings Administration via WBM Network > IP configuration First, click on change mode. Afterwards, the IP configuration mode dialog opens. Network > IP configuration > change mode To enable manual VLAN configuration, select Manual settings in the Discovery mode menu. Afterwards, click Submit.
  • Page 57: Lldp-Med Operation

    administration.fm Administration LAN Settings 3.2.3 LLDP-MED Operation OpenStage phones support LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Dis- covery) for auto-configuration and network management. The auto-configurable parameters are VLAN ID (see Section 3.2.2, “VLAN”) and Quality of Service parameters (see Section 3.3.1, “Quality of Service (QoS)”).
  • Page 58: Ip Network Parameters

    administration.fm Administration IP Network Parameters IP Network Parameters 3.3.1 Quality of Service (QoS) The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Pre- cedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and delay.
  • Page 59: Layer 3 / Diffserv

    administration.fm Administration IP Network Parameters Administration via WBM Network > QoS Administration via Local Phone --- Administration --- Network --- QoS --- Service |--- Layer 2 |--- Layer 2 voice |--- Layer 2 signalling --- Layer 2 default 3.3.1.2 Layer 3 / Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header.
  • Page 60 administration.fm Administration IP Network Parameters Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High drop probability). In the case of low drop level, packets are buffered over an extend- ed period in the case of high drop level, packets are promptly rejected if they cannot be forwarded.
  • Page 61: Use Dhcp

    administration.fm Administration IP Network Parameters 3.3.2 Use DHCP If this parameter is set to "Yes" (default), the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server. If no DHCP server is available in the IP network, please deactivate this option.
  • Page 62 administration.fm Administration IP Network Parameters Administration via WBM Network > IP configuration Administration via Local Phone --- Administration --- Network --- IP Configuration --- Use DHCP A31003-O1010-M100-17-76A9, 09/09/2010 3-18 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 63: Ip Address - Manual Configuration

    administration.fm Administration IP Network Parameters 3.3.3 IP Address - Manual Configuration If not provided by DHCP dynamically, the phone’s IP address and subnet mask must be specified manually. By default, IP configuration by DHCP and LLDP-MED is enabled. For manual IP configuration, please proceed as follows: Navigate to Network >...
  • Page 64 administration.fm Administration IP Network Parameters After the phone’s network service has restarted, the other IP parameters can be configured. Administration via Local Phone --- Administration --- Network --- IP Configuration |--- IP address --- Subnet mask A31003-O1010-M100-17-76A9, 09/09/2010 3-20 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 65: Default Route/Gateway

    administration.fm Administration IP Network Parameters 3.3.4 Default Route/Gateway If not provided by DHCP dynamically (see Section 3.3.2, “Use DHCP”), enter the IP address of the router that links your IP network to other networks. If the value was assigned by DHCP, it can only be read.
  • Page 66: Specific Ip Routing

    administration.fm Administration IP Network Parameters 3.3.5 Specific IP Routing To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router or if the LAN is divided into subnets.
  • Page 67: Dns

    administration.fm Administration IP Network Parameters 3.3.6 The main task of the domain name system (DNS) is to translate domain names to IP address- es. For some features and functions of the OpenStage phone, it is necessary to configure the DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving. 3.3.6.1 DNS Domain Name This is the name of the phone’s local domain.
  • Page 68: Dns Servers

    administration.fm Administration IP Network Parameters 3.3.6.2 DNS Servers If not provided by DHCP automatically, a primary and a secondary DNS server can be config- ured. With firmware V2, enhanced survivability using DNS SRV is available. To make use > of it, a special configuration is required. For details, please refer to Section 3.5.9, “Resilience and Survivability”.
  • Page 69: Terminal Hostname (V2)

    administration.fm Administration IP Network Parameters 3.3.6.3 Terminal Hostname (V2) With OpenStage firmware V2, the phone’s hostname for registration with the DNS server can be customised. The phone will send the specified hostname to the DNS server using DDNS. Therefore, the DNS server must support DDNS. The corresponding DNS domain is configured in Network >...
  • Page 70: Configuration & Update Service (Dls)

    administration.fm Administration IP Network Parameters 3.3.7 Configuration & Update Service (DLS) The Deployment Service (DLS) is a HiPath Management application for administering work- points in both HiPath and non-HiPath networks. Amongst the most important features are: se- curity (e.g. PSS generation and distribution within an SRTP security domain), mobility for opti- Point and OpenStage SIP phones, software deployment, plug&play support, as well as error and activity logging.
  • Page 71 administration.fm Administration IP Network Parameters • Security mode / Security status: Determines whether the communication between the phone and the DLS is secure. Value range: "Default mode", "Secure mode" Default: "Default" Administration via WBM Network > Update Service (DLS) Administration via Local Phone --- Administration --- Network --- Update Service (DLS)
  • Page 72: Snmp

    administration.fm Administration IP Network Parameters 3.3.8 SNMP The Simple Network Management Protocol is used by network management systems for mon- itoring network-attached devices for conditions that warrant administrative attention. An SNMP manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones. OpenStage phones support SNMPv1.
  • Page 73 administration.fm Administration IP Network Parameters • Trap community: SNMP community string for the SNMP manager receiving TRAP mes- sages. Default: "snmp" • Queries allowed: Allows or disallows queries by the SNMP manager. • Query password: Password for the execution of a query by the SNMP manager. •...
  • Page 74 administration.fm Administration IP Network Parameters Administration via WBM System > SNMP Administration via Local Phone --- Administration --- System --- SNMP |--- Queries allowed |--- Query password |--- Trap sending enabled |--- Trap destination |--- Trap destination port |--- Trap community |--- Diag sending enabled |--- Diag destination |--- Diag destination port...
  • Page 75: Security

    administration.fm Administration Security Security OpenStage phones support secure speech transmission via SRTP. For enabling secure calls, a TLS connection to the OpenScape Voice server is required. If Use secure calls is activated , the encryption of outgoing calls is enabled, and the phone is capable of receiving encrypted calls.
  • Page 76 administration.fm Administration Security A31003-O1010-M100-17-76A9, 09/09/2010 3-32 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 77: Authentication Policy (V2R2 Onwards)

    administration.fm Administration Security 3.4.1 Authentication Policy (V2R2 onwards) For individual certificates provided by specific servers, the level of authentication can be con- figured. When "None" is selected, no certificate check is performed. With "Trusted", the certif- icate is only checked against the signature credentials provided by the remote entity for signa- ture, and the expiry date is checked.
  • Page 78: System Settings

    administration.fm Administration System Settings System Settings 3.5.1 Terminal and User Identity 3.5.1.1 Terminal Identity Within a SIP environment, both Terminal Number and Terminal Name may serve as a phone number. The values are used in the userinfo part of SIP URIs. In order to register with a SIP registrar, the phone sends REGISTER messages to the registrar containing the contents of Terminal number.
  • Page 79: Display Identity

    administration.fm Administration System Settings 3.5.1.2 Display Identity If an individual name oder number is entered as Display identity, and Enable ID is activated, it is displayed in the phone’s status bar instead of the Terminal number or Terminal name. Administration via WBM System >...
  • Page 80: Emergency And Voice Mail

    administration.fm Administration System Settings 3.5.2 Emergency and Voice Mail It is important to have an Emergency number configured. If the phone is locked, a clickable area for making an emergency call is created. If more than one emergency number is needed, additional numbers can be configu- >...
  • Page 81 administration.fm Administration System Settings Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General |--- Emergency number --- Voicemail number A31003-O1010-M100-17-76A9, 09/09/2010 3-37 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 82: Energy Saving (Openstage 40/60/80)

    administration.fm Administration System Settings 3.5.3 Energy Saving (OpenStage 40/60/80) After the phone has been inactive within the timespan specified here, the display backlight is switched off to save energy. The length of this timespan ranges from 2 hours to 8 hours. The default value is 3 hours.
  • Page 83: Date And Time

    administration.fm Administration System Settings 3.5.4 Date and Time If the DHCP server in your network provides the IP address of the SNTP server, no manual configuration is necessary. If not, you have to set the SNTP IP address parameter manually. For correct display of the current time, the Timezone offset must be set appropriately.
  • Page 84 administration.fm Administration System Settings Administration via WBM Date and Time Administration via Local Phone --- Administration --- Date and Time |--- SNTP IP address --- Timezone offset A31003-O1010-M100-17-76A9, 09/09/2010 3-40 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 85: No Sntp Server Available

    administration.fm Administration System Settings 3.5.4.2 No SNTP server available If no SNTP server is available, date and time must be set manually. The manual setting of time and date is located in the user menu, not in the > administrator menu. Data required •...
  • Page 86: Sip Addresses And Ports

    administration.fm Administration System Settings 3.5.5 SIP Addresses and Ports 3.5.5.1 SIP Addresses In this group of parameters, the IP addresses or host names for the SIP server, the SIP regis- trar, and the SIP gateway are defined. SIP server address provides the IP address or host name of the SIP proxy server (OpenScape Voice).
  • Page 87 administration.fm Administration System Settings Administration via WBM System > Registration Administration via Local Phone --- Administration --- System --- Registration --- SIP Addresses |--- SIP server |--- SIP registrar --- SIP gateway A31003-O1010-M100-17-76A9, 09/09/2010 3-43 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 88: Sip Ports

    administration.fm Administration System Settings 3.5.5.2 SIP Ports In this group of parameters, the ports for the SIP server, the SIP registrar, and the SIP gateway are defined (for further information see Section 3.5.5.1, “SIP Addresses”), as well as the SIP port used by the phone (SIP local).
  • Page 89: Sip Registration

    administration.fm Administration System Settings 3.5.6 SIP Registration Registration is the process by which centralized SIP Server/Registrars become aware of the existence and readiness of an endpoint to make and receive calls. The phone supports a num- ber of configuration parameters to allow this to happen. Registration can be authenticated or un-authenticated depending on how the server and phone is configured.
  • Page 90 administration.fm Administration System Settings Data required • Registration timer (seconds): Expiry time of the registration in seconds. Default value: 3600. • Server type: Type of server the phone will register to. Value range: "Other", "OS Voice" Default value: "OS Voice" •...
  • Page 91: Sip Communication

    administration.fm Administration System Settings 3.5.7 SIP Communication 3.5.7.1 Outbound Proxy If this option set to "Yes", the phone routes outbond requests to the configured proxy. The out- bound proxy will fulfill the task of resolving the domain contained in the SIP request. If "No" is set, the phone will attempt to resolve the domain by itself.
  • Page 92: Sip Transport Protocol

    administration.fm Administration System Settings 3.5.7.2 SIP Transport Protocol Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and "TLS" are available. The default is "UDP". Administration via WBM System > SIP interface Administration via Local Phone --- Administration --- System --- SIP Interface...
  • Page 93: Sip Session Timer

    administration.fm Administration System Settings 3.5.8 SIP Session Timer Session timers provide a basic keep-alive mechanism between 2 user agents or phones. This mechanism can be useful to the endpoints concerned or for stateful proxies to determine that a session is still alive. This is achieved by the phone sending periodic re-INVITEs to keep the session alive.
  • Page 94 administration.fm Administration System Settings Administration via WBM System > Registration Administration via Local Phone --- Administration --- System --- Registration --- SIP session |--- Session timer --- Session duration A31003-O1010-M100-17-76A9, 09/09/2010 3-50 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 95: Resilience And Survivability

    administration.fm Administration System Settings 3.5.9 Resilience and Survivability To allow for stable operation even in case of network or server failure, OpenStage phones have the capability of switching to a fallback system. The switchover is controlled by various configurable check and timeout intervals. Survivability is achieved in 3 different ways: With firmware V2, DNS SRV can be used for enhanced survivability, either in a scenario with a survivability proxy, or in a scenario with multiple primary SIP servers.
  • Page 96: Tls Connectivity Check

    administration.fm Administration System Settings Another way to realize survivability is the use of multiple, geographically separated SIP servers. Normally, the phone is registered with that server that has the highest priority in the DNS SRV server list. If the highest priority server fails to respond to the TLS connec- tivity check (see Section 3.5.9.1, “TLS Connectivity Check”), the phone will register with the server that has the second highest priority.
  • Page 97: Response Timer

    administration.fm Administration System Settings 3.5.9.2 Response Timer The Response Timer resp. Call trans timer is started whenever the phone sends a new IN- VITE message to the SIP server. If the call transaction timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if con- figured.
  • Page 98: Non-Invite Transaction Timer

    administration.fm Administration System Settings 3.5.9.3 Non-INVITE Transaction Timer The NonCall trans timer is started whenever the phone sends a non-INVITE message to the SIP server. If the timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if con- figured.
  • Page 99: Maximum Registration Backoff Timer

    administration.fm Administration System Settings 3.5.9.4 Maximum Registration Backoff Timer If a registration attempt should result in a timeout, the phone waits a random time before send- ing another REGISTER message. The Reg. backoff (seconds) parameter determines the maximum waiting time. Administration via WBM System >...
  • Page 100: Backup Sip Server

    administration.fm Administration System Settings 3.5.9.5 Backup SIP Server The Backup registration flag indicates whether or not the phone treats the backup proxy serv- er as a SIP registrar. If set to "Yes", the phone tries to register its SIP address with the server whose IP address or hostname is specified by Backup proxy address.
  • Page 101 administration.fm Administration System Settings Administration via WBM System > Registration Network > Port configuration A31003-O1010-M100-17-76A9, 09/09/2010 3-57 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 102 administration.fm Administration System Settings Administration via Local Phone --- Administration --- System --- Registration --- SIP Session --- SIP Survivability |--- Backup registration flag |--- Backup proxy address |--- Backup transport --- OBP flag --- Administration --- Network --- Port Configuration --- Backup proxy A31003-O1010-M100-17-76A9, 09/09/2010 3-58...
  • Page 103: Feature Configuration

    administration.fm Administration Feature Configuration Feature Configuration 3.6.1 Allow Refuse This parameter defines whether the Refuse Call feature is available on the phone. The possible values are "Yes" or "No". The default is "Yes". Administration via WBM System > Features > Configuration Administration via Local Phone --- Administration --- System...
  • Page 104: Hot/Warm Phone (V2)

    administration.fm Administration Feature Configuration 3.6.2 Hot/Warm Phone (V2) With firmware V2, hot/warm phone functionality is available. If the phone is configured as hot phone, the number specified in Hot warm destination is dialed immediately when the user goes off-hook. For this purpose, Hot warm phone must be set to "Hot phone". If set to "Warm phone", the specified destination number is dialed after a delay which is defined in Initial digit timer (seconds) (for details, see Section 3.6.3, “Initial Digit Timer”).
  • Page 105: Initial Digit Timer

    administration.fm Administration Feature Configuration 3.6.3 Initial Digit Timer This timer is started when the user goes off-hook, and the dial tone sounds. When the user has not entered a digit until timer expiry, the dial tone is turned off, and the phone changes to idle mode.
  • Page 106: Group Pickup

    administration.fm Administration Feature Configuration 3.6.4 Group Pickup 3.6.4.1 Feature Code This feature allows a user to collect a call from any ringing phone that is in the same pickup group. To be a member of a Call Pickup group, the phone must be configured with the corre- sponding URI of the Call Pickup group service provided by the server.
  • Page 107 administration.fm Administration Feature Configuration The following table shows the group pickup alert behaviour for each possible scenario: Phone State Group pickup as Group pickup as ringer=yes ringer=no Ringer on Idle Ring tone Beep Speaker Speaker In call Handset Ring tone Beep Speaker Handset...
  • Page 108 administration.fm Administration Feature Configuration Group pickup visual alert defines the user action required to accept a pickup call. If "Prompt" is selected, an incoming pickup call is signaled by an alert on the phone GUI. As soon as the user goes off-hook or presses the speaker key, the pickup call is accepted. Alternatively, the user can press the corresponding function key, if configured.
  • Page 109: Call Transfer

    administration.fm Administration Feature Configuration 3.6.5 Call Transfer 3.6.5.1 Transfer on Ring If this function is active, a call can be transferred after the user has dialled the third participant’s number, but before the third party has answered the call. This feature is enabled or disabled in the User menu.
  • Page 110 administration.fm Administration Feature Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General --- Transfer on hangup A31003-O1010-M100-17-76A9, 09/09/2010 3-66 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 111: Callback Uris

    administration.fm Administration Feature Configuration 3.6.6 Callback URIs The Callback option allows the user to request a callback on certain conditions. The callback request is sent to the SIP server. The Code for callback busy requests a callback if the line is busy, i.
  • Page 112: Message Waiting Address

    administration.fm Administration Feature Configuration 3.6.7 Message Waiting Address The MWI (Message Waiting Indicator) is an optical signal which indicates that voicemail mes- sages are on the server. Depending on the SIP server / gateway in use, the Message waiting server address, that is the address or host name of the server that sends message waiting notifications to the phone, must be configured.
  • Page 113: Indicate Messages (V2)

    administration.fm Administration Feature Configuration 3.6.8 Indicate Messages (V2) With firmware version V2, the indication of old and new messages on the display can be con- figured. There are 4 categories of voicemail messages: new, new urgent, old, and old urgent. For each category, the administrator can define whether the message count is shown or hid- den, and set a header for the category.
  • Page 114 administration.fm Administration Feature Configuration Administration via Local Phone --- Administration --- Locatl functions --- Messages settings |--- New items |--- Alternative label |--- New urgent items |--- Alternative label |--- Old items |--- Alternative label |--- Old urgent items --- Alternative label A31003-O1010-M100-17-76A9, 09/09/2010 3-70 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 115: System Based Conference

    administration.fm Administration Feature Configuration 3.6.9 System Based Conference The Conference URI provides the number/URI used for system based conferences, which can involve more than three members. This feature is not available with every system. It is recommended not to enter the full URI, but only the user part. For instance, enter >...
  • Page 116 administration.fm Administration Feature Configuration Administration via WBM System > Features > Services Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General --- Call recording |--- Recorder number |--- Recording mode --- Audible notification A31003-O1010-M100-17-76A9, 09/09/2010 3-72 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 117: Server Based Features

    administration.fm Administration Feature Configuration 3.6.11 Server Based Features Please note that the Server features parameter, despite the name similarity, is not > related to the Server feature functionality as described in Section 3.7.26, “Server Feature”. The use of server based call forwarding is enabled or disabled here. When phone based DND and phone based call forwarding are to be used, Server features must be deactivated.
  • Page 118: Administration Via Wbm

    administration.fm Administration Feature Configuration 3.6.12 Administration via WBM System > Features > Configuration Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General --- Server features A31003-O1010-M100-17-76A9, 09/09/2010 3-74 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 119: Uacsta Interface

    administration.fm Administration Feature Configuration 3.6.13 uaCSTA Interface User Agent CSTA (uaCSTA) is a limited subset of the CSTA protocol, which allows external CTI applications to interact with the phone. If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access to the OpenStage phone.
  • Page 120 administration.fm Administration Feature Configuration Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General --- Allow uaCSTA A31003-O1010-M100-17-76A9, 09/09/2010 3-76 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 121: Local Menu Timeout

    administration.fm Administration Feature Configuration 3.6.14 Local Menu Timeout The timeout for the local user and admin menu is configurable. When the time interval is over, the menu is closed and the administrator/user is logged out. The timeout may be helpful in case a user does a long press on a line key unintentionally, and thereby invokes the key configuration menu.
  • Page 122 administration.fm Administration Feature Configuration A31003-O1010-M100-17-76A9, 09/09/2010 3-78 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 123: Free Programmable Keys

    administration.fm Administration Free Programmable Keys Free Programmable Keys OpenStage 15/40/60/80 phones feature free programmable keys (FPKs) which can be associ- ated with special phone functions. In the Administrator pages of the WBM, the programmable keys menu can be accessed via System >...
  • Page 124: Clear (No Feature Assigned)

    administration.fm Administration Free Programmable Keys Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General --- FPK prog. timer 3.7.1 Clear (no feature assigned) The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 125: Repeat Dialing

    administration.fm Administration Free Programmable Keys 3.7.3 Repeat Dialing On key press, the call number that has been dialed lastly is dialed again. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 126: Ringer Off

    administration.fm Administration Free Programmable Keys 3.7.5 Ringer Off Turns off the ring tone. Incoming calls are indicated via LEDs and display only. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 127: Blind Call Transfer / Move Blind

    administration.fm Administration Free Programmable Keys 3.7.8 Blind Call Transfer / Move Blind A call is transferred without consultation, as soon as the phone goes on-hook or the target phone goes off-hook. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 128: Deflect A Call

    administration.fm Administration Free Programmable Keys 3.7.10 Deflect a Call On key press, an incoming call is deflected to the specified destination. The label displayed to the left of the key is defined in Key label <key number>. The target destination is defined in the Destination parameter. Administration via WBM System >...
  • Page 129: Accept Call Via Headset (Openstage 40/60/80)

    administration.fm Administration Free Programmable Keys 3.7.13 Accept Call via Headset (OpenStage 40/60/80) On key press, an incoming call is accepted via headset. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 130: Group Pickup

    administration.fm Administration Free Programmable Keys 3.7.15 Group Pickup On key press, a call for a different destination within the same pickup group is answered. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 131: Hunt Group: Send Busy Status

    administration.fm Administration Free Programmable Keys 3.7.17 Hunt Group: Send Busy Status This feature is relevant for hunt groups. If the user is a member of a hunt group and wants an- other member of the hunt group to pick up an incoming call, he can signal Busy status using the Feature toggle function.
  • Page 132: Directed Pickup

    administration.fm Administration Free Programmable Keys 3.7.19 Directed Pickup This feature enables the user to pick up a call which is ringing at another phone. On pressing the key, a menu opens which requests the call number of the target phone. The label displayed to the left of the key is defined in Key label <key number>.
  • Page 133: Cancel Callbacks

    administration.fm Administration Free Programmable Keys 3.7.21 Cancel Callbacks With this this function, the user can cancel all callback requests on the server. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 134: Call Recording (V2R2)

    administration.fm Administration Free Programmable Keys 3.7.24 Call recording (V2R2) Starts or stops call recording (for configuring call recording, see Section 3.6.10, “Call Recording (V2R2)”). The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 135: Auto Answer With Zip Tone (V2)

    administration.fm Administration Free Programmable Keys 3.7.25 Auto Answer With Zip Tone (V2) This feature is primarily designed for call centers. If activated, and a headset is used, the phone will automatically accept incoming calls without ringing and without the necessity to press a key.
  • Page 136: Start Application

    administration.fm Administration Free Programmable Keys 3.7.28 Start Application With this key, the user can start a pre-defined XML application (see Section 3.17, “Applica- tions”). XML applications are available for OpenStage 60/80 phones. The label displayed to the left of the key is defined in Key label <key number>. The Application name parameter selectes the XML application to be started.
  • Page 137 administration.fm Administration Free Programmable Keys The Method parameter determines the HTTP method to be used, which can either be GET or POST. If GET is selected, the additional parameters (Parameters) and the user id/password (Web server user ID/Web server password) are part of the URL. If POST is selected, these data form the body of the message.
  • Page 138 administration.fm Administration Free Programmable Keys • Push support (V2R2): Enables or disables LED control by push requests from the server. • Symbolic name (V2R2): Assigns a push request to the appropriate free programmable key resp. fixed function key. Administration via WBM System >...
  • Page 139: Built-In Forwarding (V2R2)

    administration.fm Administration Free Programmable Keys 3.7.30 Built-in Forwarding (V2R2) This function is equivalent to the function described in Section 3.8.1, “Programmable Call For- warding Key (V2)”. As a programmable key function, this is relevant for OpenStage 15 phones, which have no fixed forwarding key. System >...
  • Page 140: Mute (Openstage 15 Only)

    administration.fm Administration Free Programmable Keys 3.7.33 Mute (OpenStage 15 Only) On pressing this key, the microphone is turned off. This programmable key function is available only for OpenStage 15 phones, which have no fixed mute key. Administration via WBM System > Features > Program keys > Mute 3.7.34 Release (OpenStage 15 Only) On pressing this key, the current call is disconnected.
  • Page 141: Fixed Function Keys

    administration.fm Administration Fixed Function Keys Fixed Function Keys For the forwarding key , the release key , and the voice recognition key , specific SIP or HTTP based functions can be defined. These functions can be employed as an alternative to the built-in functions.
  • Page 142: Multiline Appearance/Keyset

    administration.fm Administration Multiline Appearance/Keyset Multiline Appearance/Keyset This feature is available only on OpenStage 15, OpenStage 40 and OpenStage 60/ > 80 phones. A phone that has more than one line associated to it, and therefore works as a multiline phone, is referred to as "keyset".
  • Page 143 administration.fm Administration Multiline Appearance/Keyset If Ring on/off is checked, the line will ring when an incoming call occurs, and a popup will ap- pear on the display. If the option is not checked, the incoming call will be indicated only by the blinking of the key’s LED.
  • Page 144 administration.fm Administration Multiline Appearance/Keyset Data required • Key label <n>: Set the label of the line key with the key number <n>. Default: "Line" • Primary line: Determines whether the line is the primary line. Value range: "Yes", "No" Default: "No" •...
  • Page 145 administration.fm Administration Multiline Appearance/Keyset Administration via WBM Invoke the "Phone keys" dialog and select "line" in the pulldown menu of the key you want to configure. Next, press "Edit...". Features > Program keys A31003-O1010-M100-17-76A9, 09/09/2010 3-101 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 146 administration.fm Administration Multiline Appearance/Keyset In the "Line" dialog, set the specific parameters for the line key. Firmware version V1R5: Firmware version V2: A31003-O1010-M100-17-76A9, 09/09/2010 3-102 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 147 administration.fm Administration Multiline Appearance/Keyset (Only relevant if warm line / hot line is to be configured:) The destination for warm line or hot line is set in User menu > Configuration > Keyset > Lines: In the local menu, the menu path is the same. A31003-O1010-M100-17-76A9, 09/09/2010 3-103 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 148 administration.fm Administration Multiline Appearance/Keyset Administration via Local Phone The configuration of a line via Local phone is only possible when the line key has been created via Web interface or DLS before. --- Administration --- System --- Features --- Configuration --- Keyset Lines --- Details For Keyset Line <xx>...
  • Page 149: Configure Keyset Operation

    administration.fm Administration Multiline Appearance/Keyset 3.9.2 Configure Keyset Operation The following parameters provide general settings which are common for all keyset lines. The Rollover ring setting will be used when, during an active call, an incoming call arrives on a different line. If "no ring" is selected, the incoming call will not initiate a ring. If "alert ring" is selected, a 3 seconds burst of the configured ring tone is activated on an incoming call;...
  • Page 150 administration.fm Administration Multiline Appearance/Keyset • "incoming PLP": The earliest line to start audible ringing is selected, or else the earliest alerting (ringing suppression ignored) line is selected. However, if the prime line is alerting, it is given priority. • "none": To answer a call, the user manually selects a line by pressing its line key be- fore going off-hook, or by pressing the speaker key.
  • Page 151 administration.fm Administration Multiline Appearance/Keyset Data required • Rollover ring: Determines if a ring tone will signal an incoming call while a call is active. Value range: "No ring", "Alert beep", "Alert ring" Default: "Alert beep" • LED on registration: Determines if line LEDs will signal SIP registration. Value range: "Yes", "No"...
  • Page 152 administration.fm Administration Multiline Appearance/Keyset Administration via WBM System > Features > Keyset Operation System > Features > Configuration A31003-O1010-M100-17-76A9, 09/09/2010 3-108 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 153 administration.fm Administration Multiline Appearance/Keyset Administration via Local Phone --- Administration --- System --- Features --- Keyset operation |--- Rollover ring |--- LED on registration |--- Originating line preference |--- Terminating line preference |--- Line action mode |--- Show focus |--- Reservation timer |--- Forward indicated |--- Preselect mode --- Preselect timer...
  • Page 154: Line Preview (V2)

    administration.fm Administration Multiline Appearance/Keyset 3.9.3 Line Preview (V2) This key enables the preview mode, which allows the user to preview a line before using it. When preview mode is active, the line keys behave similar to when the keyset configuration is set to preselection for line keys (see Section 3.9.2, “Configure Keyset Operation”).
  • Page 155: Immediate Ring

    administration.fm Administration Multiline Appearance/Keyset System > Features > Keyset operation Administration via Local Phone --- Administration --- System --- Features --- Keyset operation |--- Preview mode --- Preview timer 3.9.4 Immediate Ring Enables or disables the preset delay for all line keys. This feature only applies to keyset lines. The label displayed to the left of the key is defined in Key label <key number>.
  • Page 156: Direct Station Select (Dss)

    administration.fm Administration Multiline Appearance/Keyset 3.9.5 Direct Station Select (DSS) This feature is available only on OpenStage 15/40/60/80, and requires HiPath V 3.0. > A DSS key is a special variant of a line key. It enables a direct connection to a target phone, allowing the user to pick up or forward a call alerting the DSS target and make/complete a call to the DSS target.
  • Page 157 administration.fm Administration Multiline Appearance/Keyset Administration via WBM (V1R5) System > Features > DSS Settings Administration via WBM (V2) System > Features > DSS Settings Administration via Local Phone (V1R5) --- Administration --- System --- Features --- Feature Access --- Call establish |--- Deflect to DSS --- Refuse DSS pickup --- Administration...
  • Page 158: Settings For A Dss Key

    administration.fm Administration Multiline Appearance/Keyset Administration via Local Phone (V2) --- Administration --- System --- Features --- DSS operation |--- Deflect to DSS |--- Refuse DSS pickup --- Forwarding shown --- Administration --- System --- Features --- Configuration --- General --- DSS Pickup timer 3.9.5.2 Settings for a DSS key The Key label <n>...
  • Page 159 administration.fm Administration Multiline Appearance/Keyset Data required • Key label <key number>: Label to be displayed on the display. Default: "DSS" • Address: SIP Address of Record of the destination that is assigned to the DSS key. • Realm: SIP Realm of the DSS destination. •...
  • Page 160: Key Modules

    OpenStage Key Module 15 (paper label) can not be combined. For key labelling, a special tool is available; please refer to: http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool The configuration of a key on the key module is exactly the same as the configuration of a phone key.
  • Page 161 administration.fm Administration Key Modules A31003-O1010-M100-17-76A9, 09/09/2010 3-117 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 162: Dialing

    administration.fm Administration Dialing 3.11 Dialing 3.11.1 Canonical Dialing Configuration Call numbers taken from a directory application, LDAP for instance, are mostly expressed in canonical format. Moreover, call numbers entered into the local phone book are automatically converted and stored in canonical format, thereby adding "+", Local country code, Local na- tional code, and Local enterprise number as prefixes.
  • Page 163 administration.fm Administration Dialing These emergency numbers can also be dialed when the phone is locked, in line with the emergency number configured in Features > Configuration (see Section 3.5.2, “Emer- gency and Voice Mail”). • Initial extension digits / Initial digits: List of initial digits of all possible extensions in the local enterprise network.
  • Page 164 administration.fm Administration Dialing • "For external numbers": Default value. All public network numbers will be prefixed with the access code that allows a number a call to be routed outside the enterprise net- work. However, international numbers that use the + prefix will not be given access code.
  • Page 165 administration.fm Administration Dialing Administration via Local Phone --- Administration --- Local Functions --- Locality --- Canonical dial settings |--- Local country code |--- National prefix digit |--- Local national code |--- Minimum local number length |--- Local enterprise node |--- PSTN access code |--- International access code |--- Operator code |--- Emergency number...
  • Page 166: Canonical Dial Lookup

    Data required • Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to. Example: "722" for Siemens Munich. • International code 1 ... 5: Sequence of "+", local country code, local area code, and local enterprise node corresponding to to one or more phone book entries.
  • Page 167 administration.fm Administration Dialing Administration via Local Phone --- Administration --- Local Functions --- Locality --- Canonical Dial Lookup |--- Local code 1 |--- International code 1 |--- Local code 2 |--- International code 2 |--- Local code 3 |--- International code 3 |--- Local code 4 |--- International code 4 |--- Local code 5...
  • Page 168: Dial Plan (V2)

    administration.fm Administration Dialing 3.11.3 Dial Plan (V2) With firmware version V2, OpenStage phones may optionally use a dial plan residing on the phone. By means of the dial plan, the phone can infer from the digits entered by the user that a complete call number has been entered, or that a particular prefix has been entered.
  • Page 169 administration.fm Administration Dialing System > Features > Configuration > Dial plan enabled Administration via Local Phone --- User --- Configuration --- Outgoing calls --- Immediate dialing --- Administration --- System --- Features --- Configuration --- General --- Dial plan --- Administration |--- General Information --- |--- Dial plan ID --- Dial plan status...
  • Page 170: Distinctive Ringing (V2)

    administration.fm Administration Distinctive Ringing (V2) 3.12 Distinctive Ringing (V2) The SIP server may provide information indicating a specific type of call within an incoming call. With firmware V2, the phone can use this information to choose a ring tone according to the call type.
  • Page 171 administration.fm Administration Distinctive Ringing (V2) Administration via WBM Ringer setting Administration via Local Phone --- Administration |--- Ringer setting --- <1 ..15> |--- Name |--- Ringer sound |--- Pattern melody |--- Pattern sequence |--- Duration --- Audible A31003-O1010-M100-17-76A9, 09/09/2010 3-127 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 172 administration.fm Administration Distinctive Ringing (V2) A31003-O1010-M100-17-76A9, 09/09/2010 3-128 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 173: Mobility

    administration.fm Administration Mobility 3.13 Mobility The Mobility feature requires the HiPath Deployment Severice (DLS). If the phone is mobility enabled by the DLS, a mobile user can log on to the phone and thereby have his own user set- tings transferred to the phone. These user data are stored in the DLS database and include, for instance, SIP registration settings, dialing properties, key layouts, as well as the user’s phonebook.
  • Page 174 administration.fm Administration Mobility Administration via WBM Administration via Local Phone --- Administration --- Mobility |--- Unauthorized logoff trap |--- Logoff trap delay |--- Timer med priority --- Mobility feature A31003-O1010-M100-17-76A9, 09/09/2010 3-130 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 175: Transferring Phone Software, Application And Media Files

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14 Transferring Phone Software, Application and Media Files New software images, hold music, picture clips for phonebook entries, LDAP templates, com- pany logos, screensaver images, and ring tones can be uploaded to the phone via DLS (De- ployment Service) or WBM (Web Based Management).
  • Page 176 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Defaults Administration via Local Phone --- Administration --- File Transfer --- Defaults |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path --- HTTPS base URL...
  • Page 177: Phone Software

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.3 Phone Software The firmware for the phone can be updated by downloading a new software file to the phone. Do not disconnect the phone from the LAN or power unit during software update. An active update process is indicated by blinking LEDs and/or in the display.
  • Page 178 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Phone application Administration via Local Phone --- Administration --- File Transfer --- Phone app |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password...
  • Page 179: Download/Update Phone Software

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.3.2 Download/Update Phone Software If applicable, phone software should be deployed using the DLS (Deployment Service). Alter- natively, the download can be triggered from the web interface or from the Local phone menu. When the download has been successful, the phone will restart and boot up using the new soft- ware.
  • Page 180: Music On Hold

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.4 Music on Hold If enabled by the user, the Music on Hold (MoH) sound file is played when a call is put on hold. The file size for a Music on Hold file is limited to 1MB. If the file is too large or the >...
  • Page 181 administration.fm Administration Transferring Phone Software, Application and Media Files • FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". Administration via WBM File transfer >...
  • Page 182: Download Music On Hold

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.4.2 Download Music on Hold If applicable, Music on Hold should be deployed using the DLS (Deployment Service). Alterna- tively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM In the File transfer >...
  • Page 183: Picture Clips

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.5 Picture Clips Picture clips are available only on OpenStage 60/80 phones. > The file size for a picture clip is limited to 300 KB. If the file is too large or the contents >...
  • Page 184 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Picture clip Administration via Local Phone --- Administration --- File Transfer --- Picture Clip |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password...
  • Page 185: Download Picture Clip

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.5.2 Download Picture Clip The download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Picture clip dialog, set After submit to "start download" and press the Submit button.
  • Page 186: Ldap Template

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.6 LDAP Template LDAP is available only on OpenStage 60/80 phones and on OpenStage 40 phones > with firmware version V2R1 onwards. The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client.
  • Page 187 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > LDAP Administration via Local Phone --- Administration --- File Transfer --- LDAP |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path...
  • Page 188: Download Ldap Template

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.6.2 Download LDAP Template If applicable, LDAP templates should be deployed using the DLS (Deployment Service). Alter- natively, the download can be triggered from the web interface or from the Local phone menu. The OpenStage phone supports LDAPv3.
  • Page 189: Logo

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.7 Logo On OpenStage 40/60/80, a custom background image for the telephony interface can be sup- plied. In most cases, this will be the company logo. On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows: •...
  • Page 190 administration.fm Administration Transferring Phone Software, Application and Media Files Data required (if not derived from Defaults) • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS" Default: "FTP" • FTP Server address: IP address or hostname of the FTP/HTTPS server in use. •...
  • Page 191: Download Logo

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.7.2 Download Logo If applicable, logos should be deployed using the DLS (Deployment Service). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM In the File transfer >...
  • Page 192: Screensaver

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.8 Screensaver The screensaver is displayed when the phone is in idle mode. It performs a slide show consist- ing of images which can be uploaded using the web interface. Screensavers are available only on OpenStage 60/80 phones. >...
  • Page 193 administration.fm Administration Transferring Phone Software, Application and Media Files • FTP username: User name for accessing the server. • FTP password: Password corresponding to the user name. • FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS".
  • Page 194: Download Screensaver

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.8.2 Download Screensaver If applicable, screensavers should be deployed using the DLS (Deployment Service). Alterna- tively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM In the File transfer >...
  • Page 195: Ringer File

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.9 Ringer File Custom ring tones can be uploaded to the phone. The file size for a ringer file is limited to 1 MB. If the file is too large or the contents >...
  • Page 196: Ftp/Https Access Data

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.9.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.14.2, “Common FTP/HTTPS Set- tings”) are to be used, Use default must be set to "Yes", and only the Filename must be spec- ified.
  • Page 197 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via Local Phone --- Administration --- File Transfer --- Ringer |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path |--- HTTPS base URL --- Filename...
  • Page 198: Download Ringer File

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.9.2 Download Ringer File If applicable, ring tone files should be deployed using the DLS (Deployment Service). Alterna- tively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM In the File transfer >...
  • Page 199: Dongle Key

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.10 Dongle Key The HPT dongle key is a special file that contains a secret hash number which is required to connect the HPT tool to the phone. This testing tool is used exclusively by the service staff. 3.14.10.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.14.2, “Common FTP/HTTPS Set-...
  • Page 200 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Dongle key Administration via Local Phone --- Administration --- File Transfer --- Dongle key |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path...
  • Page 201: Download Dongle Key File

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.14.10.2 Download Dongle Key File If applicable, dongle key files should be deployed using the DLS (Deployment Service). Alter- natively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM In the File transfer >...
  • Page 202: Corporate Phonebook: Directory Settings

    User name and a cor- responding Password. The user name is the string in the LDAP bind request, e. g. "C=GB,O=SIEMENS COMM,OU=COM,L=NTH,CN=BAYLIS MICHAEL". The internal struc- ture will depend on the specific corporate directory.
  • Page 203 administration.fm Administration Corporate Phonebook: Directory Settings • Search trigger timeout (V2): Timespan between entering the last character and search string submission to the LDAP server. Administration via WBM Local Functions > Directory settings Administration via Local Phone --- Administration --- Local Functions --- Directory Settings |--- LDAP server address |--- LDAP server port...
  • Page 204 administration.fm Administration Corporate Phonebook: Directory Settings Administration via Local Phone (V2) --- Administration --- Local Functions --- LDAP Settings |--- server address |--- server port |--- Timeout (sec) |--- authentication |--- user name --- password A31003-O1010-M100-17-76A9, 09/09/2010 3-160 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 205: Speech

    administration.fm Administration Speech 3.16 Speech 3.16.1 RTP Base Port The port used for RTP is negotiated during the establishment of a SIP connection. The RTP base port number defines the starting point from which the phone will count up when negotiat- ing.
  • Page 206: Codec Preferences

    administration.fm Administration Speech 3.16.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no con- versation, that is, if the user doesn’t speak. The OpenStage phone provides the codecs G.711, G.722, and G.729. When a SIP connection is established between two endpoints, the phones negotiate the codec to be used.
  • Page 207 administration.fm Administration Speech Administration via WBM Speech > Codec preferences Administration via Local Phone --- Administration --- Speech --- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 |--- G.729 --- G.722 A31003-O1010-M100-17-76A9, 09/09/2010 3-163 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 208: Audio Settings

    administration.fm Administration Speech 3.16.3 Audio Settings The usage of microphone and speaker for speakerphone mode can be controlled by the ad- ministrator. Both microphone and loudspeaker can be switched on or off separately. By default, both mi- crophone and loudspeaker are switched on. The microphone control is not valid for OpenStage 20E, as this model has no built- >...
  • Page 209: Applications

    administration.fm Administration Applications 3.17 Applications 3.17.1 XML Applications/Xpressions (OpenStage 60/80) 3.17.1.1 Setup/Configuration The XML interface enables server-based applications with a set of GUI elements. The techno- logies commonly used in web applications can be used: Java Servlets, JSP, PHP, CGI etc., delivered by servers such as Tomcat, Apache, Microsoft IIS.
  • Page 210 For detailed information about the OpenStage XML application interface, please see the Open- Stage 60/80 XML Applications Developer’s Guide. You can find the current version under http://wiki.siemens-enterprise.com/index.php/OpenStage_XML_Applications To set up a new XML application, enter the access data for the application on the server, which is described in the following.
  • Page 211 administration.fm Administration Applications Tab 1...3 Display Name provides the label text for the corresponding tab. Tab 1...3 Application Name is required if the application has internal tabs. This is a unique name for the specified tab. The remote program will use this name to provide the tab with specific content.
  • Page 212 administration.fm Administration Applications • XML trace enabled: Enables or Disables the debugging of the XML application. Value range: "Yes", "No" Default: "No" • Debug program name: The relative path to a special servlet that receives the debug in- formation. Administration via WBM (up to V2R0) Applications >...
  • Page 213 administration.fm Administration Applications Applications > XML Applications > Modify application A31003-O1010-M100-17-76A9, 09/09/2010 3-169 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 214 administration.fm Administration Applications Administration via WBM (V2R1 onwards) With firmware version V2R1, a fixed function key can be defined as a start key for an XML ap- plication, in addition to the previously available start methods. Since the parameters are the same for those types of application, only the screenshot for a regular XML application is shown underneath.
  • Page 215 administration.fm Administration Applications Applications > XML Applications > Modify/Delete application Administration via Local Phone (up to V2R0) --- Administration --- Applications --- XML --- Add application |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- Use proxy |--- XML trace enabled...
  • Page 216 administration.fm Administration Applications Administration via Local Phone (V2R1 onwards) --- Administration --- Applications --- XML --- Add application |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- Auto start |--- Use proxy |--- XML trace enabled |--- All tabs start |--- Debug program name...
  • Page 217: Http Proxy

    administration.fm Administration Applications 3.17.1.2 HTTP Proxy For the HTTP data transfer between the phone and the server hosting the remote program, an HTTP proxy can be used. First, the proxy itself must be configured. Enter the IP address of the proxy it in the Network > IP configuration >...
  • Page 218 administration.fm Administration Applications Network > IP Configuration Administration via Local Phone --- Administration --- Applications --- XML |--- Add application --- Use proxy --- Add Xpressions --- Use proxy --- Administration --- Network --- IP Configuration --- HTTP proxy --- Administration --- Network --- Port configuration --- HTTP proxy...
  • Page 219: Modify An Existing Application

    administration.fm Administration Applications 3.17.1.3 Modify an Existing Application An existing application can be modified by changing its parameters. Please ensure to select the desired application before changing the parameters. Administration via WBM Applications > XML applications > Modify application Administration via Local Phone --- Administration --- Applications --- XML...
  • Page 220: Remove An Existing Application

    administration.fm Administration Applications 3.17.1.4 Remove an Existing Application An existing application can be removed. Please ensure to select the desired application before changing the parameters. Administration via WBM Applications > XML applications > Modify application Administration via Local Phone Select the application to be deleted, and, in the context menu, select Remove & exit. --- Administration --- Applications --- XML...
  • Page 221: Password

    administration.fm Administration Password 3.18 Password The passwords for user and administrator can be set here. They have to be confirmed after entering. The factory setting is "123456"; it should be changed after the first login. Administration via WBM Authentication > Change Admin password Authentication >...
  • Page 222: Troubleshooting: Lost Password

    administration.fm Administration Troubleshooting: Lost Password 3.19 Troubleshooting: Lost Password If the administration and/or user password is lost, and there is no DLS available, new pass- words must be provided. For this purpose, a factory reset is necessary. Take the following steps to initiate a factory reset: On the phone, press the key to activate the administration menu (the...
  • Page 223: Restart Phone

    administration.fm Administration Restart Phone 3.20 Restart Phone If necessary, the phone can be restarted from the administration menu. Administration via WBM A31003-O1010-M100-17-76A9, 09/09/2010 3-179 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 224: Factory Reset

    administration.fm Administration Factory Reset 3.21 Factory Reset This function resets all parameters to their factory settings. A special reset password is required for this operation: "124816". Administration via WBM Maintenance > Factory reset Administration via Local Phone --- Administration --- Maintenance --- Factory reset A31003-O1010-M100-17-76A9, 09/09/2010 3-180...
  • Page 225: Ssh - Secure Shell Access (V2)

    administration.fm Administration SSH - Secure Shell Access (V2) 3.22 SSH - Secure Shell Access (V2) With firmware V2, the phone’s operating system can be accessed via SSH for special trouble- shooting tasks. Hereby, the administrator is enabled to use the built-in Linux commands. As soon as SSH access has been enabled using the WBM, the system can be accessed by the user "admin"...
  • Page 226: Display License Information

    administration.fm Administration Display License Information 3.23 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu. --- Administration --- Licence information A31003-O1010-M100-17-76A9, 09/09/2010 3-182 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 227: Diagnostics

    administration.fm Administration Diagnostics 3.24 Diagnostics Some of the diagnostic tools and functions may reveal personal data of the user, > such as caller lists. Thus, with regards to data privacy, it is recommended to inform the user when diagnostic functions are to be executed. 3.24.1 Display General Phone Information General information about the status of the phone can be displayed if desired.
  • Page 228: Lan Monitoring

    administration.fm Administration Diagnostics 3.24.2 LAN Monitoring The LAN port mirror facility allows for monitoring all network traffic at the phone’s LAN port. For further information, see Section 3.2.1, “LAN Port Settings”. Additionally, there is a possibility to monitor LAN traffic and port settings in the Local user menu: --- User --- Network information...
  • Page 229: Lldp-Med

    administration.fm Administration Diagnostics 3.24.3 LLDP-MED When the phone is connected to a switch with LLDP-MED capabilities, it can receive a VLAN ID and QoS parameters and advertise its own network-related properties. The data is ex- changed in TLV (Type-Length-Value) format. Both sent and received LLDP-MED data can be monitored at the administrator interface.
  • Page 230 administration.fm Administration Diagnostics View Data From WBM Diagnostics > LLDEP-MED TLVs View Data From Local Menu If both sent and received values are concordant, OK is appended to the parameter. If not, an error message is displayed. --- Administration --- Network --- LLDP-MED operation |--- Extended Power |--- Network policy (voice)
  • Page 231: Ip Tests

    administration.fm Administration Diagnostics 3.24.4 IP Tests For network diagnostics, the OpenStage phone can ping any host or network device to deter- mine whether it is reachable. Additionally, the IP route to a host or network device can be traced using the traceroute tool contained in the phone software. The Pre Defined Ping tests provide pinging for a pre-defined selection of servers: DLS, SIP server, and SIP registrar.
  • Page 232: Process And Memory Information

    administration.fm Administration Diagnostics 3.24.5 Process and Memory Information The processes currently running on the phone’s operating system as well as their CPU and memory usage can be monitored here. 100 processes are monitored on the web page. For fur- ther information, please refer to the manual of the "top" command for Unix/Linux systems, or to related documentation.
  • Page 233 administration.fm Administration Diagnostics Administration via WBM (V2) Diagnostics > Miscellaneous > Memory information A31003-O1010-M100-17-76A9, 09/09/2010 3-189 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 234: Fault Trace Configuration

    administration.fm Administration Diagnostics 3.24.6 Fault Trace Configuration Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenStage phone. The resulting files can be viewed in the WBM web pages over the Download links. The File size (bytes) parameter sets the maximum file size.
  • Page 235 administration.fm Administration Diagnostics • Download exception file (not present with V2) If an exceptions occurs in a process running on the phone, a message is written to this file. With firmware version V2, these messages will be incorparated in the syslog file (see Download syslog file underneath).
  • Page 236 administration.fm Administration Diagnostics Brief Descriptions of the Components/Services • Administration Deals with the changing and setting of parameters within the phone database, from both the User and Admin menus. • Application framework All applications within the phone, e.g. Call view, Call log or Phonebook, are run within the application framework.
  • Page 237 administration.fm Administration Diagnostics Handles interactions with the DLS (Deployment Service). • Health service Monitors other components of the phone for diagnostic purposes and provides a logging interface for the services in the phone. • Help Handles the help function. • Instrumentation service Used by the Husim phone tester to exchange data with the phone for remote control, test- ing and monitoring purposes.
  • Page 238 administration.fm Administration Diagnostics The trace level must be set to "TRACE" or "DEBUG". > • Password management service Verifies passwords used in the phone. • Physical interface service Handles any interactions with the phone via the keypad, mode keys, fixed feature buttons, clickwheel and slider.
  • Page 239 administration.fm Administration Diagnostics Provides a switching mechanism for voice streams within the phone. This component is also involved in QDC, Music on hold and voice instrumentation. • Voice mail Handles the voice mail functionality. • Voice recognition Used by the voice dial facility for recognizing spoken dialing commands. •...
  • Page 240 administration.fm Administration Diagnostics Administration via WBM (V1R5) Diagnostics > Fault Trace Configuration A31003-O1010-M100-17-76A9, 09/09/2010 3-196 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 241 administration.fm Administration Diagnostics Administration via WBM (V2) Diagnostics > Fault Trace Configuration A31003-O1010-M100-17-76A9, 09/09/2010 3-197 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 242: Easy Trace Profiles

    administration.fm Administration Diagnostics 3.24.7 Easy Trace Profiles In order to simplify tracing for a specific problem, the tracing levels can be adjusted using pre- defined settings. The Easy Trace profiles provide settings for a specific area, e. g. call connec- tion.
  • Page 243: Bluetooth Headset

    administration.fm Administration Diagnostics 3.24.7.2 Bluetooth Headset Diagnostics > Easy Trace Profiles > Bluetooth headset profile A31003-O1010-M100-17-76A9, 09/09/2010 3-199 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 244: Call Connection

    administration.fm Administration Diagnostics 3.24.7.3 Call Connection Diagnostics > Easy Trace Profiles > Call connection This Easy Trace profile contains the tracing of SIP messages. Please note that after > changing the level for the tracing of SIP messages, the phone must be rebooted. 3.24.7.4 Call Log Diagnostics >...
  • Page 245 administration.fm Administration Diagnostics A31003-O1010-M100-17-76A9, 09/09/2010 3-201 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 246: Ldap Phonebook

    administration.fm Administration Diagnostics 3.24.7.5 LDAP Phonebook Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems 3.24.7.6 DAS Connection Diagnostics > Easy Trace Profiles > DAS connection A31003-O1010-M100-17-76A9, 09/09/2010 3-202 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 247: Dls Data Errors

    administration.fm Administration Diagnostics 3.24.7.7 DLS Data Errors Diagnostics > Easy Trace Profiles > DLS data errors A31003-O1010-M100-17-76A9, 09/09/2010 3-203 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 248: Help Application

    administration.fm Administration Diagnostics 3.24.7.8 802.1x Diagnostics > Easy Trace Profiles > 802.1x 3.24.7.9 Help Application Diagnostics > Easy Trace Profiles > Help application problems A31003-O1010-M100-17-76A9, 09/09/2010 3-204 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 249: Sidecar

    administration.fm Administration Diagnostics 3.24.7.10 Sidecar Diagnostics > Easy Trace Profiles > Sidecar problems A31003-O1010-M100-17-76A9, 09/09/2010 3-205 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 250: Key Input

    administration.fm Administration Diagnostics 3.24.7.11 Key Input Diagnostics > Easy Trace Profiles > Key input problems 3.24.7.12 LAN Connectivity Diagnostics > Easy Trace Profiles > LAN connectivity problems A31003-O1010-M100-17-76A9, 09/09/2010 3-206 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 251: Local Phonebook

    administration.fm Administration Diagnostics 3.24.7.13 Local Phonebook Diagnostics > Easy Trace Profiles > Phonebook (local) problems A31003-O1010-M100-17-76A9, 09/09/2010 3-207 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 252: Messaging

    administration.fm Administration Diagnostics 3.24.7.14 Messaging Diagnostics > Easy Trace Profiles > Messaging application problems 3.24.7.15 Mobility Diagnostics > Easy Trace Profiles > Mobility problems A31003-O1010-M100-17-76A9, 09/09/2010 3-208 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 253: Phone Administration

    administration.fm Administration Diagnostics 3.24.7.16 Phone administration Diagnostics > Easy Trace Profiles > Phone administration problems A31003-O1010-M100-17-76A9, 09/09/2010 3-209 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 254: Server Based Applications

    administration.fm Administration Diagnostics 3.24.7.17 Server based applications Diagnostics > Easy Trace Profiles > Server based application problems 3.24.7.18 Speech Diagnostics > Easy Trace Profiles > Speech problems A31003-O1010-M100-17-76A9, 09/09/2010 3-210 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 255: Tone

    administration.fm Administration Diagnostics 3.24.7.19 Tone Diagnostics > Easy Trace Profiles > Tone problems 3.24.7.20 USB Backup/Restore Diagnostics > Easy Trace Profiles > USB backup/restore A31003-O1010-M100-17-76A9, 09/09/2010 3-211 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 256: Voice Dialling

    administration.fm Administration Diagnostics 3.24.7.21 Voice Dialling Diagnostics > Easy Trace Profiles > Voice recognition problems 3.24.7.22 Web Based Management Diagnostics > Easy Trace Profiles > Web based management A31003-O1010-M100-17-76A9, 09/09/2010 3-212 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 257 administration.fm Administration Diagnostics A31003-O1010-M100-17-76A9, 09/09/2010 3-213 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 258: No Tracing For All Services

    administration.fm Administration Diagnostics 3.24.7.23 No Tracing for All Services Diagnostics > Easy Trace Profiles > Clear all profiles A31003-O1010-M100-17-76A9, 09/09/2010 3-214 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 259 administration.fm Administration Diagnostics A31003-O1010-M100-17-76A9, 09/09/2010 3-215 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 260: Bluetooth Advanced Traces (V2)

    administration.fm Administration Diagnostics 3.24.8 Bluetooth Advanced Traces (V2) For OpenStage 60/80 phones with firmware V2, low level Bluetooth traces can be controlled and viewed via web interface, in addition to the tracing facilities available in previous firmware versions (see Section 3.24.6, “Fault Trace Configuration”). Internally, the phone uses the hc- dump utility for creating the traces.
  • Page 261: Qos Reports

    administration.fm Administration Diagnostics 3.24.9 QoS Reports 3.24.9.1 Conditions and Thresholds for Report Generation For details about the functionality, please refer to the release notes. > The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Section 3.3.8, “SNMP”) is configured here.
  • Page 262 administration.fm Administration Diagnostics Non-compressing codecs / Compressing codes: • Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi- mum value during the observation interval, a report is created. Default: 10 • Consecutive lost packets: When the number of lost packets following one another ex- ceeds this maximum value during the observation interval, a report is created.
  • Page 263 administration.fm Administration Diagnostics Administration via Local Phone --- Administration --- Network --- QoS --- Reports |--- Generation |--- Mode |--- Report interval |--- Observe interval --- Minimum session length |--- Send now --- Thresholds |--- Maximum jitter |--- Round-trip delay |--- Non-compressing: |--- ...Lost packets (K) |--- ...Lost consecutive...
  • Page 264: View Report

    administration.fm Administration Diagnostics 3.24.9.2 View Report OpenStage phones generate QoS reports using a HiPath specific format, QDC (QoS Data Col- lection). The reports created for the last 6 sessions, i. e. conversations, can be viewed on the WBM. To enable the generation of reports, please ensure that: •...
  • Page 265 administration.fm Administration Diagnostics • Silence suppression: Number of silence suppression activation objects found in the RTP stream received. A silence suppression activation object is defined as a period of silence when no encoded voice signals were transmitted by the sender. •...
  • Page 266 administration.fm Administration Diagnostics • maximum jitter; • lost packets; • consecutive lost packets; • consecutive good packets. • HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are assigned. • LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing a gateway.
  • Page 267 administration.fm Administration Diagnostics Data viewing via WBM Diagnostics > QoS reports > View Session Data A31003-O1010-M100-17-76A9, 09/09/2010 3-223 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 268: Core Dump

    administration.fm Administration Diagnostics 3.24.10 Core dump If Enable core dump is checked, a core dump will be initiated in case of a severe error. The core dump will be saved to a file. By default, this function is activated. When File size unlimited is checked, there is no size limit for the core dump file. By default, it is not checked.
  • Page 269: Remote Tracing - Syslog

    administration.fm Administration Diagnostics 3.24.11 Remote Tracing - Syslog All trace messages created by the components of the phone software can be sent to a remote server using the syslog protocol. This is helpful especially for long-term observations with a greater number of phones. To enable remote tracing, Remote trace status must be set to "Enabled".
  • Page 270: Hpt Interface (For Service Staff)

    administration.fm Administration Diagnostics 3.24.12 HPT Interface (For Service Staff) For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which is able to control and observe an OpenStage phone remotely. For security reasons, this tool can only be used when a dongle key file is uploaded to the phone (see Section 3.14.10, “Dongle Key”).
  • Page 271: Bluetooth

    administration.fm Administration Bluetooth 3.25 Bluetooth The Bluetooth interface can be enabled or disabled in the admin menu. By default, it is enabled. If Bluetooth is enabled, the user has the possibility to activate or deactivate it. Additionally, the Bluetooth address is displayed. Bluetooth is available only on OpenStage 60/80 phones.
  • Page 272 administration.fm Administration Bluetooth A31003-O1010-M100-17-76A9, 09/09/2010 3-228 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 273: Technical Reference

    referenz.fm Technical Reference Menus Technical Reference Menus This section describes the structure of the administration menus of the OpenStage > phone. For information on user menus, please refer to the user manual. 4.1.1 Web Interface Menu 4.1.1.1 Menu Structure Admin Login Applications (OpenStage 60/80) XML applications Add application...
  • Page 274 referenz.fm Technical Reference Menus Program keys > Line (V1R5 on OpenStage 15/40/60/80) Program keys > Line (V2 on OpenStage 15/40/60/80) Key Module 1 Key Module 2 Fixed keys (V2R0) / Fixed keys (V2R1) Keyset operation (V1R5) / Keyset operation (V2) Services Security (up to V2R2) File transfer...
  • Page 275 referenz.fm Technical Reference Menus Mobility Diagnostics LLDP-MED TLVs Fault trace configuration / Fault trace configuration (V1R5) / Fault trace configuration (V2) Fault trace configuration (V2R2) EasyTrace Profiles Bluetooth handsfree profile (OpenStage 60/80) Bluetooth headset profile (OpenStage 60/80) Call connection Call log problems DAS connection DLS data errors Help application problems (OpenStage 60/80)
  • Page 276 referenz.fm Technical Reference Menus Remote trace (V1R5) / Remote trace (V2) Restart phone Factory reset HPT interface Secure shell (V2) A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 277: Web

    referenz.fm Technical Reference Menus 4.1.1.2 Web Pages Admin Login Add application A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 278 referenz.fm Technical Reference Menus Modify application (up to V2R0) A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 279 referenz.fm Technical Reference Menus Modify/Delete application (V2R1) Xpressions A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 280 referenz.fm Technical Reference Menus Add messages application (V2R1) XML Phonebook (up to V2R0) A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 281 referenz.fm Technical Reference Menus Add phonebook application (V2R1) Add call log application (V2R1) A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 282 referenz.fm Technical Reference Menus Add help application (V2R1) Bluetooth A31003-O1010-M100-17-76A9, 09/09/2010 4-10 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 283 referenz.fm Technical Reference Menus IP configuration (up to V2R0) IP configuration (V2R1) A31003-O1010-M100-17-76A9, 09/09/2010 4-11 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 284 referenz.fm Technical Reference Menus Update Service (DLS) Port configuration LLDP-MED operation A31003-O1010-M100-17-76A9, 09/09/2010 4-12 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 285 referenz.fm Technical Reference Menus System Identity System Identity (V2) SIP interface A31003-O1010-M100-17-76A9, 09/09/2010 4-13 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 286 referenz.fm Technical Reference Menus Registration SNMP A31003-O1010-M100-17-76A9, 09/09/2010 4-14 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 287 referenz.fm Technical Reference Menus Configuration (V1R5) Configuration (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-15 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 288 referenz.fm Technical Reference Menus Configuration (V2R2) DSS settings DSS settings (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-16 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 289 referenz.fm Technical Reference Menus Program keys Line (V1R5 on OpenStage 15/40/60/80) A31003-O1010-M100-17-76A9, 09/09/2010 4-17 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 290 referenz.fm Technical Reference Menus Line (V2 on OpenStage 15/40/60/80) Key Module 1 A31003-O1010-M100-17-76A9, 09/09/2010 4-18 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 291 referenz.fm Technical Reference Menus Key Module 2 Fixed keys (V2R0) Fixed keys (V2R1) A31003-O1010-M100-17-76A9, 09/09/2010 4-19 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 292 referenz.fm Technical Reference Menus Keyset operation (V1R5) Keyset operation (V2) Services A31003-O1010-M100-17-76A9, 09/09/2010 4-20 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 293 referenz.fm Technical Reference Menus Security Defaults Phone application A31003-O1010-M100-17-76A9, 09/09/2010 4-21 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 294 referenz.fm Technical Reference Menus Hold music Picture Clip LDAP A31003-O1010-M100-17-76A9, 09/09/2010 4-22 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 295 referenz.fm Technical Reference Menus Logo Screensaver Ringer file A31003-O1010-M100-17-76A9, 09/09/2010 4-23 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 296 referenz.fm Technical Reference Menus Dongle key Directory settings (OpenStage 60/80, OpenStage 40 V2R1) LDAP settings (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-24 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 297 referenz.fm Technical Reference Menus Messages settings (V2) Canonical dial settings Canonical dial lookup Canonical dial A31003-O1010-M100-17-76A9, 09/09/2010 4-25 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 298 referenz.fm Technical Reference Menus Energy saving Date and time Codec preferences Audio settings General information A31003-O1010-M100-17-76A9, 09/09/2010 4-26 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 299 referenz.fm Technical Reference Menus General information (V2R2) Change Admin password Change User password A31003-O1010-M100-17-76A9, 09/09/2010 4-27 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 300 referenz.fm Technical Reference Menus Ringer setting (V2) Mobility A31003-O1010-M100-17-76A9, 09/09/2010 4-28 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 301 referenz.fm Technical Reference Menus LLDP-MED TLVs A31003-O1010-M100-17-76A9, 09/09/2010 4-29 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 302 referenz.fm Technical Reference Menus Fault trace configuration A31003-O1010-M100-17-76A9, 09/09/2010 4-30 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 303 referenz.fm Technical Reference Menus Fault trace configuration (V1R5) A31003-O1010-M100-17-76A9, 09/09/2010 4-31 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 304 referenz.fm Technical Reference Menus Fault trace configuration (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-32 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 305 referenz.fm Technical Reference Menus Fault trace configuration (V2R2) A31003-O1010-M100-17-76A9, 09/09/2010 4-33 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 306 referenz.fm Technical Reference Menus Bluetooth handsfree profile Bluetooth handsfree profile (V2R2) Bluetooth headset profile A31003-O1010-M100-17-76A9, 09/09/2010 4-34 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 307 referenz.fm Technical Reference Menus Bluetooth headset profile (V2R2) Call connection Call connection (V2R2) A31003-O1010-M100-17-76A9, 09/09/2010 4-35 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 308 referenz.fm Technical Reference Menus Call log problems Call log problems (V2R2) Call Recording (V2R2) A31003-O1010-M100-17-76A9, 09/09/2010 4-36 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 309 referenz.fm Technical Reference Menus DAS connection DAS connection (V2R2) DLS data errors A31003-O1010-M100-17-76A9, 09/09/2010 4-37 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 310 referenz.fm Technical Reference Menus DLS data errors (V2R2) Help application problems Help application problems (V2R2) A31003-O1010-M100-17-76A9, 09/09/2010 4-38 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 311 referenz.fm Technical Reference Menus Key input problems Key input problems (V2R2) LAN connectivity problems LAN connectivity problems (V2R2) A31003-O1010-M100-17-76A9, 09/09/2010 4-39 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 312 referenz.fm Technical Reference Menus Messaging application problems Messaging application problems (V2R2) Mobility problems A31003-O1010-M100-17-76A9, 09/09/2010 4-40 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 313 referenz.fm Technical Reference Menus Mobility problems (V2R2) Phone administration problems Phone administration problems (V2R2) A31003-O1010-M100-17-76A9, 09/09/2010 4-41 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 314 referenz.fm Technical Reference Menus Phonebook (LDAP) problems Phonebook (LDAP) problems (V2R2) Phonebook (local) problems A31003-O1010-M100-17-76A9, 09/09/2010 4-42 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 315 referenz.fm Technical Reference Menus Phonebook (local) problems (V2R2) Server based application problems Server based application problems (V2R2) Sidecar problems A31003-O1010-M100-17-76A9, 09/09/2010 4-43 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 316 referenz.fm Technical Reference Menus Sidecar problems (V2R2) SIP standard multiline (V3) SIP standard singleline (V3) A31003-O1010-M100-17-76A9, 09/09/2010 4-44 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 317 referenz.fm Technical Reference Menus Speech problems Speech problems Tone problems A31003-O1010-M100-17-76A9, 09/09/2010 4-45 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 318 referenz.fm Technical Reference Menus Tone problems (V2R2) USB backup/restore USB backup/restore (V2R2) Voice recognition problems A31003-O1010-M100-17-76A9, 09/09/2010 4-46 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 319 referenz.fm Technical Reference Menus Voice recognition problems (V2R2) Web based management (V1R5) Web based management (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-47 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 320 referenz.fm Technical Reference Menus 802.1x problems 802.1x problems (V2R2) Clear all profiles A31003-O1010-M100-17-76A9, 09/09/2010 4-48 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 321 referenz.fm Technical Reference Menus Clear all profiles (V2R2) Bluetooth Advanced Traces (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-49 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 322 referenz.fm Technical Reference Menus Generation A31003-O1010-M100-17-76A9, 09/09/2010 4-50 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 323 referenz.fm Technical Reference Menus View Session Data A31003-O1010-M100-17-76A9, 09/09/2010 4-51 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 324 referenz.fm Technical Reference Menus IP tests Memory information (V1R5) A31003-O1010-M100-17-76A9, 09/09/2010 4-52 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 325 referenz.fm Technical Reference Menus Memory information (V2) Core dump A31003-O1010-M100-17-76A9, 09/09/2010 4-53 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 326 referenz.fm Technical Reference Menus Core dump (V2R1) Remote trace (V1R5) Remote trace (V2) Remote trace (V2R2) Restart phone Factory reset A31003-O1010-M100-17-76A9, 09/09/2010 4-54 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 327 referenz.fm Technical Reference Menus HPT interface Secure shell (V2) A31003-O1010-M100-17-76A9, 09/09/2010 4-55 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 328: Local Phone Menu

    referenz.fm Technical Reference Menus 4.1.2 Local Phone Menu Menu Further information ... |--- Administration |--- Applications |--- CPP |--- Java --- XML |--- Add application |--- Display name -> Section 3.17.1.1 |--- Application name -> Section 3.17.1.1 |--- Server address ->...
  • Page 329 referenz.fm Technical Reference Menus Menu Further information ... |--- Server port -> Section 3.17.1 |--- Protocol -> Section 3.17.1 |--- Program name -> Section 3.17.1 |--- Auto start -> Section 3.17.1 |--- Use proxy -> Section 3.17.1 |--- XML trace enabled ->...
  • Page 330 referenz.fm Technical Reference Menus Menu Further information ... --- Auto restart -> Section 3.17.1.1 Add application |--- Display name -> Section 3.17.1 |--- Application name -> Section 3.17.1 |--- Server address -> Section 3.17.1 |--- Server port -> Section 3.17.1 |--- Protocol ->...
  • Page 331 referenz.fm Technical Reference Menus Menu Further information ... |--- Layer 3 -> Section 3.3.1.2 |--- Layer 3 voice -> Section 3.3.1.2 --- Layer 3 signalling -> Section 3.3.1.2 --- Reports |--- Generation |--- Mode -> Section 3.24.9 |--- Report interval ->...
  • Page 332 referenz.fm Technical Reference Menus Menu Further information ... |--- Default OBP domain -> Section 3.5.7.1 |--- SIP transport -> Section 3.5.7.2 |--- Call trans (ms) / Response timer (ms) -> Section 3.5.9.2 |--- NonCall trans (ms) -> Section 3.5.9.3 |--- Registration backoff ->...
  • Page 333 referenz.fm Technical Reference Menus Menu Further information ... |--- Server features -> Section 3.6.11 |--- Transfer on hangup -> Section 3.6.5.2 |--- Not used timeout -> Section 3.6.14 |--- DSS Pickup timer -> Section 3.9.5.1 |--- Bridging enabled -> Section 3.9.2 |--- Dial plan ->...
  • Page 334 referenz.fm Technical Reference Menus Menu Further information ... |--- Callback: busy -> Section 3.6.6 |--- Callback: no reply -> Section 3.6.6 |--- Callback: cancel all -> Section 3.6.6 --- BLF pickup code -> Section 3.6.4 --- Feature Access --- Call establish |--- Deflect to DSS ->...
  • Page 335 referenz.fm Technical Reference Menus Menu Further information ... |--- FTP Password -> Section 3.14.6.1 |--- FTP path -> Section 3.14.6.1 |--- HTTPS base URL -> Section 3.14.6.1 --- Filename -> Section 3.14.6.1 |--- Picture clip |--- Use default -> Section 3.14.5.1 |--- Download method ->...
  • Page 336 referenz.fm Technical Reference Menus Menu Further information ... |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path |--- HTTPS base URL --- Filename |--- Local Functions |--- Directory Settings / LDAP |--- (LDAP) server address ->...
  • Page 337 referenz.fm Technical Reference Menus Menu Further information ... |--- Old items |--- Alternative label |--- Old urgent items --- Alternative label |--- Date and Time |--- Time source |--- SNTP IP address -> Section 3.5.4.1 --- Timezone offset -> Section 3.5.4.1 --- Daylight saving ->...
  • Page 338 referenz.fm Technical Reference Menus Menu Further information ... |--- Name -> Section 3.12 |--- Ringer sound -> Section 3.12 |--- Pattern melody -> Section 3.12 |--- Pattern sequence -> Section 3.12 |--- Duration -> Section 3.12 --- Audible -> Section 3.12 |--- Mobility |--- Unauthorized logoff trap ->...
  • Page 339: Default Port List

    referenz.fm Technical Reference Default Port List Default Port List The following table contains all default ports, resp. port ranges, and protocols used by the ser- vices running on OpenStage SIP phones. Service Server De- Client Default Protocol Stack fault Port Port Payload transport (for 30 lines) 5004 - 5065...
  • Page 340 referenz.fm Technical Reference Default Port List Service Server De- Client Default Protocol Stack fault Port Port SNTP client; receives time SNTP / UDP information in broadcast operation Web server for unencrypted WBM 8085 HTTP / TCP access (up to firmware version V1.4; in higher versions, only encrypted- connections are possible) Secure web Server for encrypted...
  • Page 341: Troubleshooting: Error Codes

    referenz.fm Technical Reference Troubleshooting: Error Codes Troubleshooting: Error Codes For a set of error cases, specific error codes are defined. These error codes are shown in brackets on the display, following a general error note. Example: „No Telephony possible (LP1)“. Problem Description Error code...
  • Page 342 referenz.fm Technical Reference Troubleshooting: Error Codes A31003-O1010-M100-17-76A9, 09/09/2010 4-70 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 343: Examples And Howtos

    Minimum number of digits in a local PSTN length number (e. g. 3335333 = 7 digits). Local enterprise node Prefix to access Nottingham numbers from within the Siemens network. PSTN access code Prefix to make an international call in the UK. Operator codes 0, 7800 Set of numbers to access the local operators.
  • Page 344: Canonical Dial Lookup

    beispiele.fm Examples and HowTos Canonical Dialing 5.1.2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assign- ing them to entries in the local phone book, and for generating correct dial strings from phone book entries, depending on whether the number is internal or external. Parameter Example value Explanation Local code <1>...
  • Page 345: Conversion Examples

    beispiele.fm Examples and HowTos Canonical Dialing 5.1.2.1 Conversion examples In the following examples, numbers entered into the local phonebook by the user are converted according to the settings given above. Example 1: Internal number, same node as the local phone User entry 2345 External numbers...
  • Page 346 beispiele.fm Examples and HowTos Canonical Dialing Example 3: External number, same local national code as the local phone User entry 011511234567 External numbers Local public form External access Not required code International gate- Use national code way code Number stored in the +4411511234567 phone book Dial string sent when...
  • Page 347: How To Create Logo Files For Openstage Phones

    beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones How to Create Logo Files for OpenStage Phones 5.2.1 For OpenStage 40 Create a New Image Create an image with the following specifications: • Width: 144 px • Height: 32 px •...
  • Page 348: For Openstage 60/80

    beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Save the Image Finally, save the image in BMP format. You can now upload the logo file to the phone as described in Section 3.14.7, “Logo”. 5.2.2 For OpenStage 60/80 In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/80 is described.
  • Page 349 beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Create a New Image Create an image with the size according to the phone type: Phone Type Size (px) OpenStage 60 240 x 70 OpenStage 80 480 x 142 Adobe Photoshop: Insert the Logo Place the logo image on the background, e.g.
  • Page 350 beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Background Transparency Delete the background colour so that only the exact former background colour is 100% transparent. Adobe Photoshop: Make sure that the background color is selected by clicking on the Background Color icon. In the Tool palette, click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool.
  • Page 351: How To Set Up The Corporate Phonebook (Ldap)

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) How to Set Up the Corporate Phonebook (LDAP) The Corporate Phonebook function is based on an LDAP client that can be connected to the company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active Directory, OpenLDAP, or Apache Directory Server.
  • Page 352: Create An Ldap Template

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3.2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval. The task of an LDAP template is to map the phone’s search and display fields to LDAP at- tributes that can be delivered by the server.
  • Page 353 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) The following examples show the relations between GUI field names, the attribute labels used in the template, and exemplary mappings to LDAP attributes. In an LDAP template for OpenStage 40, the entries must be sorted according to the >...
  • Page 354 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) ATTRIB10="title" ATTRIB11="mail" Microsoft Active Directory Specific Example OpenStage Field LDAP LDAP Attribute Example Template Value Attribute Last name ATTRIB01 First name ATTRIB02 givenName John Business 1 ATTRIB03 ipPhone 9991234 Business 2 ATTRIB04...
  • Page 355: Load The Ldap Template Into The Phone

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3.3 Load the LDAP Template into the Phone When you have configured the LDAP template, you can upload it to the phone: Save the template under a suitable name, for example, ldap-template.txt. Copy the template file to the FTP server designated for deploying LDAP templates.
  • Page 356: Configure Ldap Access

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 5.3.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: Navigate to Local Functions > Directory Settings. Enter the following parameters: • Server address (IP address or hostname of the LDAP server) •...
  • Page 357 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Enter the text to be searched. For information on using the onscreen keypad, see Section 3.1, “Access via Local Phone”, step 5. Navigate to the Find option and press .
  • Page 358 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Navigate to the desired entry and press on the TouchGuide to open the context menu. You can select one of the following options: • Dial the Business 1 number. •...
  • Page 359: An Lldp-Med Example

    beispiele.fm Examples and HowTos An LLDP-Med Example An LLDP-Med Example The following example illustrates the mode of operation of LLDP-MED. In order to evoke a re- action from LLDP-MED, the LAN switch has been set to auto-negotiation, whereas the phone’s LAN port (see Section 3.2.1, “LAN Port Settings”) is set to 100Mbit/s, hence a fixed value.
  • Page 360 beispiele.fm Examples and HowTos An LLDP-Med Example A31003-O1010-M100-17-76A9, 09/09/2010 5-18 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 361: Dial Plan (V2)

    beispiele.fm Examples and HowTos Dial Plan (V2) Dial Plan (V2) 5.5.1 Introduction A dial plan is a set of rules that determine the phone’s behaviour on digit entry by the user. Up to 48 rules are possible. With OpenStage phones, a dial plan rule is constructed from 9 param- eters.
  • Page 362 beispiele.fm Examples and HowTos Dial Plan (V2) • Maximum length: Automatic sending will occur when this number of digits have been di- aled. If not specified, then the digits will be sent when the timer expires, or a terminating character is entered. •...
  • Page 363: How To Set Up And Deploy A Dial Plan

    beispiele.fm Examples and HowTos Dial Plan (V2) 5.5.3 How To Set Up And Deploy A Dial Plan For creating and deploying a dial plan to an OpenStage phone, a working installation of the DLS (version V2R4 onwards) is required. This HowTo describes the creation of a simple dial plan for OpenStage phones by example.
  • Page 364 beispiele.fm Examples and HowTos Dial Plan (V2) Click on to create the second dial plan rule. Enter the following data: Parameter Value Description/Remarks Digit string This rule matches numbers beginning with 0. In the USA, this number calls the operator. Action When Minimum length, Maximum length, and the length of the digit string entered by the user match, the...
  • Page 365 beispiele.fm Examples and HowTos Dial Plan (V2) 10. Enter the following data: Parameter Value Description/Remarks Digit string This rule matches numbers beginning with 011. In the USA, this digit string is the prefix international calls. Action When the entered digit string reaches the Minimum length, the Timer is started.
  • Page 366 beispiele.fm Examples and HowTos Dial Plan (V2) A31003-O1010-M100-17-76A9, 09/09/2010 5-24 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 367: Glossary

    bkglos.fm Glossary Nur für den internen Gebrauch Glossary Address of Record (AoR) A ->SIP ->URI that represents the "public address" of a SIP user resp. a phone or line. The format is similar to an E-mail address: "username@hostname". (for a definition, see RFC 3261) ADPCM Adaptive Differential Pulse Code Modulation.
  • Page 368 bkglos.fm Glossary Nur für den internen Gebrauch The Deployment Service (DLS) is a HiPath management application for the administration of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks. Domain Name System. Performs the translation of network domain names and computer hostnames to ->IP addresses.
  • Page 369 bkglos.fm Glossary Nur für den internen Gebrauch Graphical User Interface. HTTP Hypertext Transfer Protocol. A standard protocol for data transfer in ->IP networks. Internet Protocol. A data-oriented network layer protocol used for transferring data across a packet-switched internetwork. Within this network layer, reliability is not guaranteed. IP address The unique address of a terminal device in the network.
  • Page 370 bkglos.fm Glossary Nur für den internen Gebrauch Light Emitting Diode. Cold light illumination in different colours at low power consumption. LLDP Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the dis- covery of elements on a data network and how they are connected to each other. MAC Address Media Access Control address.
  • Page 371 bkglos.fm Glossary Nur für den internen Gebrauch PSTN Public Switched Telephone Network. The network of the world's public circuit-switched telephone networks. Quality of Service. The term refers to control mechanisms that can provide different priority to different users or data flows, or guarantee a certain level of performance to a data flow in accordance with requests from the application program.
  • Page 372 bkglos.fm Glossary Nur für den internen Gebrauch Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used e. g. for ->VoIP calls. SNMP Simple Network Management Protocol. Used for monitoring, controlling, and administra- tion of network and network devices. SNTP Simple Network Time Protocol.
  • Page 373 bkglos.fm Glossary Nur für den internen Gebrauch Uniform Resource Locator. A special type of ->URI which provides means of acting upon or obtaining a representation of the resource by describing its primary access mechanism or network location. VLAN Virtual Local Area Network. A method of creating several independent logical networks within a physical network.
  • Page 374 bkglos.fm Glossary Nur für den internen Gebrauch A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 375: Index

    OperaAdminSIX.fm Index Nur für den internen Gebrauch Index Address of Record (AoR) 6-1 Graphics Display 1-4, 1-5 Administration Menu (Local Menu) 3-1, 3-2 Group Pickup 3-62 Audible notification 3-71 Audio Keys 1-4, 1-5, 1-6, 1-7 Handset 1-4, 1-5, 1-6, 1-7 Bluetooth 3-227 Initial Digits 3-119 Internal Numbers 3-119...
  • Page 376 OperaAdminSIX.fm Index Nur für den internen Gebrauch MDI-X 3-5, 6-4 MIB 6-4 TCP 6-6 Multiline / Keyset 3-98 Terminal Number 2-9, 3-34 Music on Hold (Download) 3-136 Timeout (Not used) 3-77 MWI 3-68 Timer MWI (Message Waiting Indicator) 6-4 FPK programming 3-79 Timezone Offset 2-10, 3-39 TLS 6-6 National Prefix (Trunk Prefix) 3-118...
  • Page 377 OperaAdminSIX.fm Index Nur für den internen Gebrauch A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 378 OperaAdminSIX.fm Index Nur für den internen Gebrauch A31003-O1010-M100-17-76A9, 09/09/2010 OpenScape Voice - OpenStage Family, Administration Manual...

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