Making Calls In An Executive-Secretary Team; Sample Scenarios - Siemens OpenScape Voice Operating Manual

Making calls in an executive-secretary team

An executive-secretary team is configured by the relevant service person-
nel and may include up to four executive and up to two secretary tele-
phones.

Sample scenarios

This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or with-
out consultation to the responsible executive using the direct station se-
lection key.
Secretary 1
Executive 1
Prerequisites:
The following call forwards are configured (
For All calls from Executive 1 to Secretary 1
•
For All calls from Executive 2 to Secretary 2
•
Forward on Busy and forward on No reply from Secretary 1
•
to Secretary 2
Forward on Busy and forward on No reply from Secretary 2
•
to Secretary 1
"Allow call waiting" should be activated on the secretaries' phones
( page 92). This function can optionally be activated and deactivated us-
ing a key if a key has been configured for it.
Line and direct station selection keys have been configured by service per-
sonnel and "Transfer on hangup" and server features have been activated.
Secretary 1
Line
Executive 1
Executive 2
Secretary 2
Call waiting
Shift
Executive 1
Line
Secretary 1
Secretary 2
Shift
Making calls with multiple lines
Secretary 2
Secretary 2
Executive 1
Executive 2
Secretary 1
Call waiting
Executive 2
Executive 2
Secretary 2
Secretary 1
page 67 ):
Line
Shift
Line
Shift
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