Troubleshooting; When Incorrect Copies Are Produced - Konica Minolta Di1611 Advanced Information

Troubleshooting

9 Troubleshooting
9.1

When Incorrect Copies Are Produced

Symptom
The copy is too light.
The copy is too dark.
The copy is blurry.
There are streaks through the
copy.
There are specks throughout
the entire copy.
Di1611/Di2011
Possible Cause
The copy density is set too
light.
The copy paper is damp.
The copy density is set too
dark.
The document was not
pressed close enough
against the Original Glass.
The copy paper is damp.
The document was not
pressed close enough
against the Original Glass.
The Original Glass is dirty.
The document pad is dirty.
The original is highly
translucent, such as diazo
photosensitive paper or
OHP transparencies.
A double-sided document is
being copied.
The Imaging Unit has
reached the end of its
service life.
Remedy
Use the Auto/Photo key
to select a darker copy
density (p. 5-34).
Replace the paper. (p. 3-4)
Use the Auto/Photo key
to select a lighter copy
density (p. 5-34).
Position the document so
that it is pressed closely
against the Original Glass.
(p. 3-9)
Replace the paper. (p. 3-4)
Position the document so
that it is pressed closely
against the Original Glass.
(p. 3-9)
Wipe the glass with a soft
dry cloth. (p. 10-6)
Clean the document pad
with a soft cloth dampened
with a mild detergent.
(p. 10-6)
Place a blank sheet of
paper over the document.
(p. 3-10)
If a thin double-sided
document is being copied,
the information on the back
side may be reproduced in
the copy. Use the Auto/
Photo key to select a
lighter density for the
background. (p. 5-34)
Contact your service
representative.
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