Konica Minolta 9750 Manual page 80

Your machine disconnected before you could answer a
voice request. You must answer a voice request while the
warbling tone is sounding. When you hear the warbling tone,
press the Voice Request key after picking up your handset.
Your machine will not poll a remote fax machine. Call the
person at the remote fax machine to be sure that documents
have been loaded and that the fax machine is set for polling
transmission mode.
Someone tried to send you a confidential fax but nothing
happened. You must set up a mail box before anyone can send
you a confidential fax. See "Receiving Confidential Faxes," page
47. Make sure the person sending you the fax knows the
correct mail box number.
Your machine is connected to a PBX and you cannot dial
out. You must enter your access digit to reach an outside line
before the telephone number for each number that you dial or
program into your machine. Also, your machine must be
programmed for PBX operation before it will work. See "Connect-
ing to a PBX," page 26.
You want to answer an external telephone but your
machine always answers first. If you are using an external
telephone, change your machine's incoming ring response user
function setting. See page 57.
Your received faxes sometimes look distorted. If the
document received is wider or longer than the paper you have
loaded into your paper tray, your machine automatically reduces
the length of the document to fit on your paper. This type of
problem could also be communication related.
You are constantly receiving unsolicited advertising on
your machine. Try using the closed network function. See page
40.
Your machine does not immediately switch to TEL mode
when you make or receive a voice call. Try pressing the Stop
key. Your machine will return to standby mode so that you can
converse. This condition may happen infrequently due to
telephone line conditions, or the type of external telephone used.
Check the physical line connections—wall outlet and cord. If this
problem happens often, call your local dealer or qualified service
agent.
This information is valid for the United States and Canada only.
Konica is firmly committed to the satisfaction of our
customers. If you have a problem that your customer
documentation cannot solve, contact your Konica dealer
or branch location, or phone Konica National Technical
Support Center at 1-800-825-5664.
For the latest product information and answers to com-
mon questions, as well as other support, visit Konica's
Web site:
http://www.konicabt.com