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Konica Minolta T.37 User Manual

Internet fax
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Konica T.37 Internet
FAX
User's Guide

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Summary of Contents for Konica Minolta T.37

  • Page 1 Konica T.37 Internet User’s Guide...
  • Page 2 Every effort has been made to ensure that the information in Trademark Information this guide is complete, accurate, and up-to-date. Konica Apple, AppleTalk, EtherTalk, KanjiTalk and MacOS Macintosh are Business Technologies, Inc. assumes no responsibility for the registered trademarks of Apple Computer Company. results of errors beyond its control.

  • Page 3: Internet Fax

    Information Provided Software Utilities CD-ROM • Components of an Internet Fax • General Conditions What Your T.37 Internet Fax Machine Can Do To use Internet Fax, • a Network Card must be installed in the machine Operation Overview (End User) •...

  • Page 4: General Information

    To make a LAN connection, the following information must Internet Fax Transmission be configured on this machine. Ask your network General Information administrator about these settings. • an IP Address To send an Internet Fax message, you need a mail server from •...
  • Page 5 SMTP Server Address / Name Internet Fax Reception Enter the SMTP server name or IP Address. General Information If entering the server’s IP Address, be sure to type the dots To receive an Internet Fax message, you need a mail server (full-stops) dividing the numbers.
  • Page 6 POP Server Address / Name Accessing Network Settings Enter the POP server name or IP Address. From the Fax Machine Front Panel When entering the server’s IP Address, be sure to enter the 1 Press Menu/Exit to enter the menu. dots (full-stops) dividing the numbers.
  • Page 7 List of Settings User Function 93 Network Settings 1: IP ADDRESS User Function 80 Auto Tray Switch 2: SUBNETMASK User Function 81 Paper Size Check 3: DEFAULT GATEWAY User Function 82 LAN Print T.O. 4: SMTP SERVER NAME User Function 83 POP Interval 5: POP SERVER NAME User Function 84...

  • Page 8: Information Provided

    T.37 Internet Fax • TIFF attachment(s) This section provides the information unique to the T.37 Your ability to receive, view, or print these components will Internet Fax configuration of the product series. vary according to the settings of different functions.

  • Page 9: Tiff Attachment(S)

    • • • • • save money What Your T.37 Internet Fax Machine Can Do • • • • • T.37 Internet Fax is a feature with many capabilities. save time This unit can • • • • • send and receive faxes via a Public Switched Telephone Network (PSTN) •...
  • Page 10 You cannot combine e-mail addresses and telephone numbers and time. in one communication session. “Helpful Hints (T.37)” provides tips that help you use your What does this mean? T.37 Internet Fax to its fullest. You can send a fax to several e-mail addresses or several telephone numbers, but not a combination of e-mail PSTN Faxing vs.

  • Page 11: Operation Overview

    Operation Overview Customization Customization covers the programming procedures, such as Before the machine is used, three processes must be One-Touch keys, machine settings, and network settings. completed. You can perform some of the customization procedures. • • • • • Installation Others must be performed by a network administrator.
  • Page 12 Network Print Protocols TCP/IP IPX/SPX NetBEUI Internet Fax Protocols TCP/IP SMTP POP3 Management Protocols SNMP Konica FAX 9930...

  • Page 13: Set Up (On A Network)

    Set Up (on a Network) Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card. Identifying Current Settings • • • • • using the fax machine’s menu: When your fax machine is setup on a network, settings for the print the NIC Configuration Report or the machine are located in two places.

  • Page 14: Settings Stored On The Fax Machine

    Using the Button on the Network Card Settings Stored on the Fax Machine General Information Some Network Cards may not have a black button. User Functions 80 to 93 are reserved for network settings. User Functions 80 to 82 are for network printing. If yours does not, refer to the previous section, “Using the Fax Machine’s Menu.”...

  • Page 15: List Of User Functions (Network Settings)

    List of User Functions (Network Settings) Explanations of each user function follow this list. User Function 80 Auto Tray Switch User Function 93 Network Settings User Function 81 Paper Size Check 1: IP ADDRESS User Function 82 LAN Print T.O. 2: SUBNETMASK User Function 83 POP Interval...
  • Page 16 Auto Tray Switch After printing, • User Function 80 set the same paper as configured for the tray Settings are: ON or OFF • change the tray configuration to the correct paper Default is: OFF. size. When Auto Tray Switch is set to ON, your fax machine will Set to OFF use paper from another tray when paper runs out in one tray.
  • Page 17 POP Interval This log prevents repeat receptions of any messages that have already been read. User Function 83 However, if there are more than 50 messages on the server, Use this to set the interval between POP receptions. you may experience errors. If the interval is set to 0, no automatic receptions occur.
  • Page 18 Time Between GMT Only US-ASCII characters will print. User Function 85 Any characters that cannot be printed are shown as spaces. GMT is Greenwich Mean Time. Text may not be printed or come out garbled, depending Use this function to set the difference between your on the mail client used.

  • Page 19: Domain Name

    Coding Mode IFAX Sender ID User Function 88 User Function 90 This function determines the coding mode for the TIFF file This function determines if the sender ID is included with images sent by Internet Facsimile. images scanned by the Internet Fax. Available settings are: MH, MR, MMR.

  • Page 20: Message Disposition Notification (Mdn)

    Data is received only from the registered (programmed) The “~” (tilde) symbol will appear on the display as “ ”. domain names. Both uppercase and lowercase letters can be used. Example To change the case, press the CAPS key If you register network.com, only the e-mail from domain (one-touch key 31).
  • Page 21 When User Function 92, Message Disposition this Internet Fax is received Notification (MDN) is set to ON, you will receive a notification when the recipient of your message opens it. · • User Function 73: ERR. REPORT (MCF) is set to The recipient MUST HAVE a mail program that uses the Message Disposition Notification (MDN) standard.
  • Page 22 Example MDN Message Domain Name Service Primary Server Subject: Automatic Disposition Notification (processed) - 9: DNS S .SRV ADDRESS hello! Domain Name Service Secondary Server The message you sent on Wed, 19 Jan 2000 15:28:28 +0900 10: HOST NAME regarding “hello!” has been processed by abc@network.com. 11: FAX E-mail Address Final-Recipient: rfc822;...
  • Page 23 DHCP Server Explanation of Settings If you are working with a DHCP (Dynamic Host 1: IP ADDRESS Configuration Protocol) server, the following items are set Sets the IP address. automatically. 2: SUBNETMASK 1: IP ADDRESS Sets the subnet mask. 2: SUBNETMASK 3: DEFAULT GATEWAY 3: DEFAULT GATEWAY Sets the default gateway address.
  • Page 24 5: POP SERVER NAME 6: POP USER ID Enter either the IP address or the host name of the POP mail Enter the user ID registered on the POP3 server. server. Restrictions • • • • • If the DNS name of the SMTP server does not work, up to 16 characters may be entered.
  • Page 25 8: DNS P .SRV ADDRESS 11: FAX E-mail Address DNS means Domain Name Service. Enter the e-mail address assigned to your machine. P.SRV means Primary Server. Restrictions • • • • • Sets the IP address of the DNS primary server. up to 64 characters may be entered.
  • Page 26 12: DSN (Delivery Status Notification) 13: NIC INITIALIZE Resets the Network Card to its original factory settings. MDN vs. DSN You may also reset the card to factory settings by pressing MDN: you receive a confirmation that your message was and holding the button on the card (if your network card received by the destination mail server.

  • Page 27: Changing Settings

    Changing Settings Settings Changed Only by Using the Web Page There are four ways to change the network settings for your Printer Status machine. Network Status 1 menu of the machine TCP/IP 2 web page of the network card NetWare 3 Telnet NetBEUI Some settings can be accessed with any method.
  • Page 28 Settings Changed by Using the Web Page or the Menu Using the Konica FAX 9930 Web Page User Function 93, Network Settings You can use the Web page of the network card to change the network settings for your machine. 1: IP ADDRESS 2: SUBNETMASK To access the Web page of the network card, use a web...
  • Page 29 SNMP POP Port Number The items listed here are only accessed via the web page. Sets the POP protocol port number. You can also use the web page to adjust the settings for Do not change this unless it is necessary. User Function 93, Network Settings.

  • Page 30: Programming E-Mail Addresses

    1 Press Menu/Exit to enter the menu. 2 Press Ä to select Location Program. Press Enter. Customization 3 The cursor will be at Speed Dial. Press Enter. 4 Input the speed dial number you want to program, then Programming e-mail Addresses press Enter.
  • Page 31 See the User’s Guide, “Reports, Telephone Directory.” Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s). Confirming e-mail Address Programming If you want to check / verify an e-mail address you have programmed, print the Telephone Directory.

  • Page 32: Using Internet Fax

    Using Internet Fax Sending a Document Differences General Information Sending a document from the document feeder of the • Internet Fax data is scanned into memory before machine using the Internet Fax feature is very similar to transmission. sending a document using the Public Switched Telephone •...
  • Page 33 How to Send a Document Sending to a Non-Programmed E-mail 1 Load your documents. Also known as Numeric Keypad (Walk-up) e-mail faxing 2 Select the entry method. If you want to send an Internet Fax, but you do not want to program the e-mail address as a One-Touch, you must make sure that it is sent For more information on entry methods, refer to the User’s Guide, as an Internet Transmission.

  • Page 34: Tiff Format

    TIFF Format Limitations and Suggestions • When functioning as an Internet Fax, your machine converts If you need a digital copy of a fax transmission for your records, scanned documents into a single TIFF-format file and sends it send the fax to the destination and your e-mail address. Your e- by e-mail.

  • Page 35: Receiving Internet Faxes

    Receiving Internet Faxes Your machine attaches the following text to fax document e-mails. Your machine can receive Internet Faxes two ways. There is a TIFF file in this mail, which has been sent from • an Internet Facsimile. Automatic Reception •...

  • Page 36: Automatic Reception

    Automatic Reception Manual Reception If your machine performs an automatic reception, but no Your machine can manually receive mail. messages (mail) are on the server, no record of the session is If your machine performs a manual reception, but no made.

  • Page 37: Receiving Tiff Files

    Your machine can print out TIFFs in the Simple Mode It may include RE: (Subject) and body text (e-mail message). defined in ITU-T T.37. The e-mail of an Internet Fax often comes with added It cannot print any other TIFF format.
  • Page 38 Your fax machine cannot print • Base 64 encoded text Your fax machine may not be able to print • messages from an e-mail client • messages with text-file attachments Konica FAX 9930...

  • Page 39: Gateway Services (Forwarding)

    Gateway Services (Forwarding) Faxes to an e-mail Address Any fax image sent to this Personal Box is then forwarded to the assigned e-mail address. Your fax machine can forward incoming faxes from an F-Code fax machine to an e-mail address. See the User’s Guide, “Advanced Operations, Confidential Faxes, Programming Personal (Confidential) Mailboxes.”...
  • Page 40 Telephone Number Restrictions The Internet Fax forwards the received TIFF file to the • number given after “FAX=” by normal fax transmission. Characters that can be used Numbers 0-9 Symbols *, #, -, P (for pause) and +. The machine does not The items listed below have certain restrictions when used as receive the message if anything else is entered.
  • Page 41 Domain Name Restrictions How it Works You must register the domain names that your machine 1 The client sends a message to the mail server using the will communicate with (receive data from) when address format FAX=123@fax.abc.com. forwarding e-mail-to-fax. A client can be a computer or an Internet Fax. This is intended to prevent unauthorized access of the 2 The mail server makes an enquiry to the DNS server about e-mail forwarding function.

  • Page 42: Mail Server Settings For E-Mail-To-Fax Gateway Service

    Mail Server Settings for E-mail-to-FAX DNS Server Gateway Service First, register your fax machine onto the DNS server. The setting changes explained here can only be made by a In this example, the settings for a type of DNS server called network administrator.
  • Page 43 IP address of the client PC: Pointer (PTR) Record 192.168.1.50 ……… Host name of the client PC: 100.1.168.192.in-addr.arpa. IN mail.abc.com. user.abc.com 101.1.168.192.in-addr.arpa. IN dns.abc.com. Install the Fax Machine 50.1.168.192.in-addr.arpa. user.abc.com. Now, install your fax machine on this network. 105.1.168.192.in-addr.arpa. IN fax.abc.com.
  • Page 44 Mail Server To configure the mail server, you will 1 1 1 1 1 Most of the time, the DNS server configuration explained in insert strings into sendmail.def 2 2 2 2 2 the DNS Server section will allow you to use the e-mail-to- add strings specifying email-to-FAX relay 3 3 3 3 3 FAX relay service.
  • Page 45 With “fax”, the server DOES NOT receive mail to fax.abc.com. 3 Create sendmail.cf 4 overwrite the original sendmail.cf with it. 5 Restart the mail server. After the above changes, sendmail will forward mail addressed to xxxx@fax.abc.com to your fax machine instead of processing it itself.

  • Page 46: Network Scanner

    Network Scanner Image Resolution Your fax machine can be used as a network scanner. The setting for User Function 89: Ex.Fine Mode adjusts Remember the following when using your fax machine as a the resolution of the scanned image. network scanner: •...

  • Page 47: Network Printing

    Network Printing Printing Documents Printing on Transparencies When printing on transparencies, To use your fax machine to print documents via the LAN, • you need to install the appropriate software from the supplied set the Media Type to Light • CD-ROM and make the correct settings for your environment.
  • Page 48 Windows NT 4.0 and Windows 2000 Windows 95/98 Recommended procedure: Recommended procedure: Install the printer driver. Install the printer driver. Configure the network card. Install the Konica Print Monitor (LPR Utility). Configure the network card. When printing directly from Windows NT 4.0 or 2000, use LPR (Microsoft TCP/IP Printing), included in Windows NT 4.0 and When printing directly from Windows 95/98, the Konica 2000.
  • Page 49 Configuration Other Operating Systems Other operating systems, such as Macintosh or UNIX, are not Network settings can be modified through the front panel supported. (menu) of your fax machine via User Function 93: Network Settings. Configuring from Network Utilities 1 Press Menu/Exit to enter the menu. (also known as CD Setup Utilities) 2 Press ¶...
  • Page 50 User Functions If Paper Size Check is set to ON, an alarm displays when the paper size specified from the PC does not match the These three user functions are specific to Network Printing. paper size specified for the tray of the fax machine. •...

  • Page 51: Banner Output

    Banner Output Your fax machine supports TEXT-style Banner of NetWare 3.x and NetWare 4.x. Only US-ASCII characters will print. Any characters that cannot be printed are shown as spaces. If a NetWare banner cannot be printed, alter the configuration • at your PC to “No Banner Used”...

  • Page 52: Problem Solving

    Problem Solving Network Problem If any printing problems occur (other than the errors There are two areas of Problem Solving. mentioned in this section), see the information on the • supplied CD-ROM. End User • Network Administrator Network Administrator End User Service Codes Option Board Error When a communication error occurs, print the Activity...
  • Page 53 Numbers 900 and above are codes defined specifically for SMTP Protocol Error Codes this Internet Fax. The following are SMTP protocol error codes given in RFC821. Codes RFC is an Internet “standards” term meaning “Request For E001 Text print Comment.” RFCs are documents that define standards or When E001 occurs, the “Number of Pages”...
  • Page 54 E501 Syntax error in parameters or arguments POP3 Communication Errors There are no standard error code definitions for the POP3 E502 Command not implemented protocol. E503 Bad sequence of commands Here is the format for POP3 Communication Errors. E504 Command parameter not implemented F123 E550 Requested action not taken:...

  • Page 55: Transmission Troubleshooting

    Transmission Troubleshooting F040 POP protocol DELE command error Transmission fails; a communication error occurs. F050 POP protocol TOP command error See if the server is down. F900 Network Card I/F error Are the IP ADDRESS, SubNetMask and Default Gateway F910 TCP/IP or SMTP/POP not supported or allowed by settings correct? Network Card...

  • Page 56: Reception Troubleshooting

    If using DNS, is the DNS server address correct? T.37 simple mode Internet Fax products support only the Have you set the USER ID correctly as registered on the STD and FINE resolution settings and MH coding mode.
  • Page 57 When I try to receive data manually, a warning message If this happens, access the mail server from your PC and appears on the display. delete all the mail. With the mail server empty, carry out a manual reception on the Internet Fax to delete the current Have you registered a POP server and a USER ID? log stored on it.

  • Page 58: E-Mail-To-Fax Troubleshooting

    E-mail-to-Fax Troubleshooting Are the fax’s telephone line settings correct? I have sent data using the format “FAX=[telephone Received e-mails are not deleting from the server the way I number]@[domain name], but it has not been delivered to want them to. the Internet Fax.
  • Page 59 Your fax machine maintains a log of up to 50 The headers of my Internet Faxes are not printing the way communications. I want them to. This log prevents repeat receptions of any messages that Text Print (User Function 86) must be ON for this setting have already been read.
  • Page 60 The setting for this function always applies when using I’ve entered the DNS name of the SMTP server, but it Internet Fax. doesn’t work. IFAX Sender ID (User Function 89) is independent from Try entering the IP address. Sender ID On/Off (User Function 23). I’ve changed the settings for the network card (User Function 93), but the changes are not being implemented.

  • Page 61: Printing Troubleshooting

    Printing Troubleshooting I want to use my fax machine as a printer. When I try to install the printer driver on my Windows 2000 system, I get a warning message about authentication. Ignore this message if it appears. It will not cause any problems with the installation of the driver.
  • Page 62 Konica FAX 9930...

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