Service And Support - Eaton Powerware 9355 Parallel User Manual

TROUBLESHOOTING

Service and Support

If you have any questions or problems with the UPS, call your Local
Distributor or the Help Desk at one of the following telephone numbers
and ask for a UPS technical representative.
United States:
Canada:
All other countries:
Please have the following information ready when you call for service:
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EATON Powerware
1-800-843-9433
1-800-461-9166 ext 260
Call your local service representative
Model number
Serial number
Firmware version number
Date of failure or problem
Symptoms of failure or problem
Customer return address and contact information
®
9355 Parallel UPS (10/15 kVA) User's Guide
1-919-870-3028
or
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164201601 Rev A www.powerware.com