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Powerware 9355 UPS ® 10/15 kVA User’s Guide...
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Greenlee is a registered trademark of Greenlee Textron. Modbus is a registered trademark of Modicon. ECopyright 2005 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
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92/31/EEC, Amending Directive 89/336/EEC relating to EMC The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact: Eaton Power Quality Oy Koskelontie 13 FIN-02920 Espoo Finland...
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Special Symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the associated warning should be observed. CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for additional information, such as important operating and maintenance instructions.
With the Powerware 9355 UPS, you can safely eliminate the effects of electrical line disturbances and guard the integrity of your systems and equipment. Figure 1 shows the Powerware 9355 UPS and an optional Extended Battery Module (EBM).
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INTRODUCTION Providing outstanding performance and reliability, the Powerware 9355 UPS’s unique benefits including the following: Online UPS design with pure sine wave output. The UPS filters and regulates incoming AC power and provides consistent power to your equipment without draining the battery.
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The parallel system consists of two to four UPSs, each with a parallel CAN Bridge Card, and a parallel tie cabinet. Refer to the Powerware 9355 Parallel UPS (10/15 kVA) User’s Guide for more information.
Proper disposal of batteries is required. Refer to your local codes for disposal requirements. Never dispose of batteries in a fire. Batteries may explode when exposed to flame. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans votre localité. Ne jamais jeter les batteries au feu. L’exposition aux flammes risque de les faire exploser. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los requisitos pertinentes. Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
NOTE Check the battery recharge date on the packaging label. If the date has expired and the batteries were never recharged, do not use the UPS. Contact your service representative. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
120 (8.4) 3-High EBM 710 lb (322 kg) 178 (12.5) Clearances The following clearances are recommended for the Powerware 9355 UPS: From Front of Cabinet 36” (91.4 cm) working space From Back of Cabinet 6” (15.2 cm) without PDM installed; with PDM installed, clearance determined by customer-supplied mating plug ®...
To remove a three-high cabinet or a two-high EBM from the shipping pallet: Remove the two M10 bolts securing the stabilizing bracket to the pallet (see Figure 2). M10 Bolts Figure 2. Removing the Stabilizing Bracket Bolts ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Reinstall the front cover removed in Step 3. Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 5). Figure 5. Removing the Pallet Roll the cabinet to the desired location. 10. Continue to “Selecting an Installation Option” on page 18. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
M4 Screws M10 Bolt Figure 6. Removing the Vertical Bracket Reinstall the M4 screws to the UPS (see Figure 7). M4 Screws Figure 7. Reinstalling the M4 Screws ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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If needed, adjust the leveling feet to release the bracket. Front Shipping Bracket M10 Bolts M10 Bolts Shipping Pad Figure 8. Removing the Front Shipping Bracket and Shipping Pad ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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(see Figure 9). If needed, adjust the leveling feet so that the cabinet will roll. Figure 9. Unloading the Cabinet ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
12. Continue to the following section, “Selecting an Installation Option.” Selecting an Installation Option You are now ready to install the Powerware 9355 UPS. Select one of the following installation options according to your UPS configuration: UPS Configuration Installation Chapter UPS only Chapter 4, “UPS Installation”...
22. NOTE To accommodate the feature of easy system expandability, it is recommended that initial installation of the Powerware 9355 UPS contain wiring to support the maximum capacity of the UPS cabinet. Switch off utility power to the distribution point where the UPS will be connected.
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(see Figure 11). Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or similar device. ® Proceed to Step 12. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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12. Hardwire the input, output, and ground terminations for the UPS or input isolation transformer. See Table 1 for wiring specifications. For a detailed view of the terminal block, see Figure 13 or Figure 14 on page 23. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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UPS INSTALLATION NOTE Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. NOTE The Powerware 9355 UPS is a single-feed UPS only. Table 1. Terminal Block Wiring 2, 3 10 kVA...
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For UPS installations with an input isolation transformer, replace the transformer wiring access cover. 14. Continue to “Stabilizing the Cabinet” on page 41 to complete the UPS installation. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
(MBB) maintenance bypass switch. NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch. The Powerware 9355 has the following power connections: 3-phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input 3-phase (L1, L2, and L3), neutral, and ground connection for load...
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Determine your equipment’s grounding requirements according to your local electrical code. Remove the bypass cabinet front cover (see Figure 18). Figure 18. Bypass Cabinet Front Cover ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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WALL-MOUNTED BYPASS SWITCH INSTALLATION Remove the internal cover to gain access to the breakers (see Figure 19). Internal Cover Figure 19. Internal Cover ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Verify that the bypass breaker is in the OFF position (see Figure 20). Mount the bypass cabinet to the wall and install the conduit. Figure 20. Bypass Breaker ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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12. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or similar device. Battery Circuit Breaker UPS Wiring Access Cover Conduit Landing Plates Figure 21. UPS Rear View (3-High Shown) ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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UPS terminal block. NOTE Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. NOTE The Powerware 9355 UPS is a single-feed UPS only. Table 2. UPS Terminal Block Wiring 2, 3...
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14. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 23). Ground Neutral Line 1 Line 2 Line 3 Figure 23. UPS Output to Bypass Cabinet Wiring ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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17. Replace the UPS wiring access cover and conduit landing plate. Maintenance Bypass Wiring to UPS TB2 Ground Neutral Line 1 Line 2 Line 3 Figure 24. Load Connections ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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19. Verify the bypass input. 20. Reinstall the internal cover. 21. Reinstall the bypass cabinet front cover. 22. Continue to “Stabilizing the Cabinet” on page 41 to complete the UPS installation. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Blue Wire (closed when breaker is open) 225A Bypass Input 80A (4X) LOAD From UPS 1 Output Not Used Not Used Not Used Figure 26. Bypass Wiring Diagram ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Chapter 6 Stabilizing the Cabinet NOTE For seismic installations, you MUST order and install a Powerware 9355 UPS seismic kit; do not use the following instructions. NOTE For non-seismic installations, you MUST install the stabilizing bracket on all 3-high cabinets. The stabilizing bracket is optional for 2-high cabinets.
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X-Slot cards or remote emergency power-off (REPO). “Operation” on page 67 to start up the UPS. M4 Screws Figure 29. Stabilizing Bracket with One Cabinet ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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STABILIZING THE CABINET M4 Screws Figure 30. Stabilizing Bracket with Two Cabinets M4 Screws Figure 31. Stabilizing Bracket with Three Cabinets ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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STABILIZING THE CABINET ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Plug the EBM cable into the UPS battery connector. If additional EBMs are installed, plug the EBM cable of the second cabinet into the battery connector on the first EBM. Repeat for each additional EBM. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBMs (see page 77). Front Ground Strap Figure 33. Front Ground Strap Installation (2-High Cabinets Shown) ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Signal Input 1 X-Slot Communication Bay #2 Signal Input 2 REPO (normally open) REPO (normally closed) DB-9 Communication Port Relay Output Contacts Figure 34. Communication Options and Control Terminals ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
(see Figure 35). Figure 35. Removing the Front Covers Install the appropriate X-Slot card and/or necessary cable(s) into the top cabinet (see Figure 34 and Figure 36). ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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With wire cutters, cut either side of the tab and twist down to remove the tab (see Figure 37). Figure 37. Removing Knockout Tabs ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Be sure the cables fit in the access holes in the covers. Figure 38. Reinstalling the Front Covers Continue to “Operation” on page 67 to start up the UPS. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
COMMUNICATION Communication Options The Powerware 9355 has serial communication capabilities through the DB-9 communication port or through an X-Slot card in one of the available bays. In addition, the Powerware LanSafe Power Management Software can be installed and used to communicate with the UPS via one of the serial communication connections.
X-Slot Cards X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The Powerware 9355 has two available communication bays for any X-Slot card, including: ConnectUPS -X Web/SNMP Card - has SNMP and HTTP capabilities as well as monitoring through a Web browser interface;...
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USB Card - connects to a USB port on your computer. NOTE The Powerware 9355 does not detect plug-and-play hardware. Before installing the USB Card, set the UPS baud rate to 1200 through the front panel (see Table 8 on page 70).
Figure 42 shows the enclosure dimensions and cable exit openings. Cable Exit Opening for 1/2” Conduit or Provided Strain Relief Horn Silence Button Figure 41. Remote Monitor Panel ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Provided Strain Relief (3 places) Mounting Slots (6 places) NOTE Matches mounting holes on a single- or Dimensions are in mm [inches] double-gang electrical box. Figure 42. RMP Dimensions ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Use Beldon 8690 060 or J1-4 J1-4 equivalent cable equivalent cable J1-5 J1-5 J1-6 J1-6 Install the IRC into an open X-Slot communication bay (see page 50). ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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NOTE Conduit and wiring supplied by the customer. The maximum distance between the RMP and the UPS is not to exceed 152.4m (500 ft). Figure 43. RMP Top Internal View ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
IRC still does not operate correctly, replace the fuse. If this does not correct the problem, contact your service representative for verification that the IRC is working correctly. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
It also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the Powerware 9355 UPS battery power becomes low, Powerware LanSafe software can automatically shut down your computer system to protect your data before the UPS shutdown occurs.
Figure 45. External Control Terminal Connections NOTE If using a semiconductor switch type, pay attention to the proper polarity. A relay or other mechanical control is preferred. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
NOTE See Figure 45 on page 62 for the polarity and verify these connections if polarity control is required. The default and programmable settings for the signal inputs are shown in Table 6. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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If active, the UPS knows that input is fed from the generator. Bypass is disabled; the automatic battery test is disabled. External Transformer This option is not used. Overtemperature ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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COMMUNICATION ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Chapter 9 Operation This chapter contains information on how to use the Powerware 9355, including front panel operation, UPS startup and shutdown, and configuring the UPS for Extended Battery Modules (EBMs). Control Panel Functions The UPS has a four-button graphical LCD with backlight. It provides useful information about the UPS itself, load status, events, measurements, and settings (see Figure 46).
Display Functions As the default or after 15 minutes of inactivity, the LCD displays the selectable startup screen. The default is the Eaton Powerware logo and can be changed to the Mimic screen in the User Settings menu. The backlit LCD automatically dims after a long period of inactivity. Press any button to restore the screen.
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This screen is password-protected. Identification UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge Turn UPS ON/OFF ON and OFF Options ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Call modem: no Set Modem Init String ATZ0 Set Modem Call Command None Set Modem Communication Password None Start Screen Eaton Powerware logo Eaton Powerware logo Mimic screen User Password Enabled/Disabled Disabled If Enabled is selected, the password is USER. ®...
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Allowed/Disabled Allowed Control Commands from X-Slot2/Serv Allowed/Disabled Allowed X-Slot Signal Input Activation Delay 0 through 65 seconds Input signal delayed shutdown delay 1 through 65535 seconds 120s ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Initial Startup Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the warranty terms as specified on page 95 become void. This service is offered as part of the sales contract for the UPS. Contact service in advance (usually a two-week notice is required) to reserve a preferred startup date.
The UPS is now powering the load. If the indicator is flashing, check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Select the TURN UPS ON option. Press and hold the button for three seconds, until the UPS stops beeping. The UPS starts in Battery mode within two minutes and supplies battery power to your equipment. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
To switch to Normal mode from internal Bypass mode: Press the button to select the Go To Normal Mode option. Press the button until the Eaton Powerware logo appears. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Switch the bypass breaker to the ON position. The load is now powered by utility power. To transfer the load to the UPS, see “Using the Wall-Mounted Bypass Cabinet” on page 83. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Switch the UPS battery circuit breaker to the OFF position. The UPS disconnects from the batteries and is on logic power only. Switch off utility power where the UPS is connected. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Check the battery recharge date on the shipping carton label. If the date has expired and the batteries were never recharged, do not use the UPS. Contact your service representative. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
C A U T I O N Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
UPS input and verify its operation while the load is powered through bypass. Figure 47. Maintenance Bypass Switch ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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Turn the maintenance bypass switch to the UPS position to return to Normal mode. The UPS is now powering the load. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Switch on utility power where the UPS is connected. Wait for the front panel LCD to illuminate. indicator flashes. Switch all battery circuit breakers to the ON position. indicator stops flashing. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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10. Transfer the UPS to Normal mode: Press the button to select the Go To Normal Mode option. Press the button until the Eaton Powerware logo appears. The UPS is now powering the load in Normal mode. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide...
3-high: UPS with one battery and one isolation transformer section PW9355-15-64 3-high: UPS with two battery sections 15 kVA, 13.5 kW Extended Battery Description Module (EBM) EBM-64 2-high: two battery sections EBM-96 3-high: three battery sections ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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EN 55022 Class A (CISPR22 Class A) and IEC 60950; IEC 62040-1-1 Agency Markings cULus, cUL, CE (pending) EMC (Class A) IEC 62040-2, FCC Part 15, ICES-003 ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
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50/60-Hz selectable or auto-configuring Output Frequency Synchronization to line Regulation Output Overload 101–110% for 10 minutes 111–125% for 60 seconds 126–149% for 5 seconds >150% for 300 milliseconds ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Chapter 12 Troubleshooting The Powerware 9355 is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.
Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing. ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
Please have the following information ready when you call for service: Model number Serial number Firmware version number Date of failure or problem Symptoms of failure or problem Customer return address and contact information ® EATON Powerware 9355 UPS (10/15 kVA) User’s Guide 164201594 Rev C www.powerware.com...
“Warranted Items”) are free from defects in material and workmanship. If, in the opinion of Eaton, a Warranted Item is defective and the defect is within the terms of this Warranty, Eaton’s sole obligation will be to repair or replace such defective item (including by providing service, parts and labor, as applicable), at the option of Eaton.
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(including interest charges, if any). During such time as Eaton has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Eaton shall have no obligation under this Warranty.