Eaton 9355 User Manual
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Eaton 9355 User Manual

Eaton 9355 User Manual

10/15 kva
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Eaton
9355 UPS
10/15 kVA
User's Guide

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  • Page 1 ® Eaton 9355 UPS 10/15 kVA User’s Guide...
  • Page 3 ® Eaton 9355 UPS 10/15 kVA User’s Guide...
  • Page 4 National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc. All other trademarks are property of their respective companies. © Copyright 2005–2016 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.
  • Page 5 Special Symbols The following are examples of symbols used on the product to alert you to important information: RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol. CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for additional information, such as important operating and maintenance instructions.

  • Page 7: Table Of Contents

    UPS Shutdown ............. . . 67 Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G...
  • Page 8 Service and Support ............78 Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G...

  • Page 9: Introduction

    During brownouts, blackouts, and other power interruptions, batteries provide emergency power to safeguard operation. With the Eaton 9355 UPS, you can safely eliminate the effects of electrical line disturbances and guard the integrity of your systems and equipment. Figure 1 shows the Eaton 9355 UPS and an optional Extended Battery Module (EBM).
  • Page 10 The parallel system consists of two to four UPSs, each with a parallel CAN Bridge Card, and a parallel tie cabinet. Refer to the Eaton 9355 Parallel UPS (10/15 kVA) User's Guide for more information.

  • Page 11: Safety Warnings

    Keep unauthorized personnel away from batteries. Proper disposal of batteries is required. Refer to your local codes for disposal requirements. Never dispose of batteries in a fire. Batteries may explode when exposed to flame. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 12 Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans votre localité. Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 13: Instrucciones De Seguridad Importantes

    Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los requisitos pertinentes. Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 14 Safety Warnings This page intentionally left blank. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 15: Ups Setup

    3-High EBM 710 lb (322 kg) 178 (12.5) Clearances The following clearances are recommended for the Eaton 9355 UPS: From Front of Cabinet 36" (91.4 cm) working space 6" (15.2 cm) without PDM installed; with PDM installed, From Back of Cabinet...

  • Page 16: Unloading The Cabinet(S)

    Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 17 Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down the pallet until the cabinet touches the floor (see Figure 4). If needed, adjust the leveling feet so that the cabinet rolls freely. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 18 With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 5). Figure 5. Removing the Pallet 10. Roll the cabinet to the desired location. 11. Continue to “Selecting an Installation Option” on page 13. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 19: Two-High Ups Cabinets

    Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad (see Figure 8). Note: Hold the back of the cabinet so that the bolts can be removed easily without the cabinet rolling backward. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 20 Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down the pallet until the cabinet touches the floor (see Figure 9). If needed, adjust the leveling feet so that the cabinet rolls freely. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 21: Selecting An Installation Option

    11. Roll the cabinet to the desired location. 12. Continue to the following section, “Selecting an Installation Option. ” Selecting an Installation Option You are now ready to install the Eaton 9355 UPS. Select one of the following installation options according to your UPS configuration: UPS Configuration...
  • Page 22 UPS Setup This page intentionally left blank. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 23: Ups Installation

    To accommodate the feature of easy system expandability, it is recommended that initial installation of the Eaton 9355 UPS contain wiring to support the maximum capacity of the UPS cabinet. Switch off utility power to the distribution point where the UPS will be connected. Be absolutely sure there is no power.
  • Page 24 Remove the UPS wiring access cover and one of the conduit landing plates and retain (see Figure 11). Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or ® similar device. Proceed to Step 12. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 25 Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. If the optional input transformer is installed, an input neutral is not required. Note: The Eaton 9355 UPS is a single-feed UPS only. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 26 Conduit sizes were chosen from NEC Table C1, type letters RHH, RHW, RHW2, TW, THW, THHW, THW2. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 27 13. For UPS only installations, replace the UPS wiring access cover and conduit landing plate. For UPS installations with an input isolation transformer, replace the transformer wiring access cover. 14. Continue to “Stabilizing the Cabinet” on page 43 to complete the UPS installation. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 28 UPS Installation Figure 15. UPS Wiring Diagram Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 29 UPS Installation Figure 16. UPS with Extended Battery Modules Wiring Diagram Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 30 UPS Installation Figure 17. UPS with Input Isolation Transformer Wiring Diagram Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 31: Version 1 Wall-Mounted Bypass Switch Installation

    Figure 26 and Figure 27 beginning on page 29 show the oneline diagrams. WARNING Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock. To hardwire the bypass cabinet: Verify that the electrical connections to the installation site have been properly installed.
  • Page 32 Greenlee punch or similar device. Verify that the bypass breaker is in the OFF position (see Figure 20). Mount the bypass cabinet to the wall and install the conduit. Figure 20. Version 1 Bypass Breaker Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 33 Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. If the optional input transformer is installed, an input neutral is not required. Note: The Eaton 9355 UPS is a single-feed UPS only. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 34 Conduit sizes were chosen from NEC Table C1, type letters RHH, RHW, RHW2, TW, THW, THHW, THW2. Maintenance Bypass Contacts Ground Figure 22. UPS Terminal Block (3-High Shown) Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 35 Connect the black and the red wire to TB2 on the UPS. Cap the blue wire. Note: The maintenance bypass contacts are normally-open. To ensure proper bypass operation, DO NOT use the blue wire (it is normally-closed). Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 36 17 . Replace the UPS wiring access cover and conduit landing plate. Maintenance Bypass Wiring to UPS TB2 Ground Neutral Line 1 Line 2 Line 3 Figure 24. Version 1 Load Connections Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 37 Auxiliary Contacts Blue Wire (closed when breaker is open) 225A Bypass Input 80A (4X) LOAD From UPS 1 Output Not Used Not Used Not Used Figure 26. Version 1 Bypass Wiring Diagram Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 38 Version 1 Wall-Mounted Bypass Switch Installation Figure 27. UPS with Input Isolation Transformer and Version 1 Wall Mounted Bypass Cabinet Wiring Diagram Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 39: Version 2 Wall-Mounted Bypass Switch Installation

    Figure 37 through Figure 39 beginning on page 40 show the oneline diagrams. WARNING Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock. To hardwire the bypass cabinet: Verify that the electrical connections to the installation site have been properly installed.
  • Page 40 Version 2 Wall-Mounted Bypass Switch Installation Front Cover Door Latch Door Figure 28. Version 2 Bypass Cabinet Front Door and Cover Internal Cover Front Cover Figure 29. Version 2 Bypass Cabinet Front Cover Open Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 41 Version 2 Wall-Mounted Bypass Switch Installation Remove the internal cover to gain access to the breakers (see Figure 30). Internal Cover Figure 30. Version 2 Bypass Cabinet Internal Cover Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 42 Verify that the bypass breaker is in the OFF position (see Figure 31). 10. Mount the bypass cabinet to the wall and install the conduit. Figure 31. Version 2 Bypass Cabinet Bypass Breaker Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 43 Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty. If the optional input transformer is installed, an input neutral is not required. Note: The Eaton 9355 UPS is a single-feed UPS only. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 44 Conduit sizes were chosen from NEC Table C1, type letters RHH, RHW, RHW2, TW, THW, THHW, THW2. Maintenance Bypass Contacts Ground Figure 33. UPS Terminal Block (3-High Shown) Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 45 Connect the black and the red wires from the terminal block on the Tie Cabinet to TB2 on the UPS. Note: The maintenance bypass contacts are normally-open. To ensure proper bypass operation, DO NOT use the blue wire (it is normally-closed). Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 46 18. Replace the UPS wiring access cover and conduit landing plate. Line 1 Line 2 Line 3 Neutral Ground Maintenance Bypass Wiring to UPS TB2 Figure 35. Version 2 Bypass Cabinet Load Connections Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 47 20. Verify the phase rotation for each UPS and the bypass input. 21. Reinstall the internal cover. 22. Reinstall the bypass cabinet front cover. 23. Continue to “Stabilizing the Cabinet” on page 43 to complete the UPS installation. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 48 225A Bypass Input 110A (4X) 80A (4X) LOAD From UPS 1 Output 225A Not Used Not Used Not Used Figure 38. Version 2 Bypass Cabinet Bypass Wiring Diagram – with MIS Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 49 Version 2 Wall-Mounted Bypass Switch Installation Figure 39. UPS with Input Isolation Transformer and Version 2 Wall Mounted Bypass Cabinet Wiring Diagram Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 50 Version 2 Wall-Mounted Bypass Switch Installation This page intentionally left blank. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 51: Stabilizing The Cabinet

    Chapter 7 Stabilizing the Cabinet Note: For seismic installations, you MUST order and install an Eaton 9355 UPS seismic kit; do not use the following instructions. Note: For non-seismic installations, you MUST install the stabilizing bracket on all 3-high cabinets. The stabilizing bracket is optional for 2-high cabinets.
  • Page 52 Stabilizing the Cabinet M4 Screws Figure 41. Stabilizing Bracket with One Cabinet M4 Screws Figure 42. Stabilizing Bracket with Two Cabinets Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 53 Stabilizing the Cabinet M4 Screws Figure 43. Stabilizing Bracket with Three Cabinets Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 54 Stabilizing the Cabinet This page intentionally left blank. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 55: Extended Battery Module Installation

    EBM. Repeat for each additional EBM. EBM Battery Circuit Breaker Rear Ground Strap UPS Battery Connector EBM Battery Connector UPS Battery Circuit Breaker EBM Cable Figure 44. Typical EBM Installation (2-High Cabinets Shown) Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 56 After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBMs (see page 67). Front Ground Strap Figure 45. Front Ground Strap Installation (2-High Cabinets Shown) Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 57: Communication

    X-Slot Communication Bay #1 Signal Input 1 X-Slot Communication Bay #2 Signal Input 2 REPO (normally open) REPO (normally closed) DB-9 Communication Port Relay Output Contacts Figure 46. Communication Options and Control Terminals Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 58: Installing Communication Options And Control Terminals

    On the bottom cover (and also the middle cover if 3-high), remove a knockout tab in the top edge of the cover for each cable: With wire cutters, cut either side of the tab and twist down to remove the tab (see Figure 49). Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 59 Continue to “Operation” on page 61 to start up the UPS. Note: After UPS startup, ensure maximum battery runtime by configuring the UPS for the correct number of EBMs (see page 67). Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 60: Communication Options

    Communication Communication Options The Eaton 9355 UPS has serial communication capabilities through the DB-9 communication port or through an X-Slot card in one of the available bays. In addition, the LanSafe Power Management Software can be installed and used to communicate with the UPS via one of the serial communication connections.

  • Page 61: X-Slot Cards

    X-Slot Cards X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The Eaton 9355 UPS has two available communication bays for any X-Slot card, including: Power Xpert Gateway Card - provides a data gateway from the UPS to the Power Xpert Software; provides ®...

  • Page 62: Remote Monitor Panel

    Figure 53 shows an RMP. Figure 54 shows the enclosure dimensions and cable exit openings. Cable Exit Opening for 1/2” Conduit or Provided Strain Relief Horn Silence Button Figure 53. Remote Monitor Panel Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 63 IRC (see Figure 56) and the RMP . Connect the wiring between the RMP and the IRC plug–in terminal blocks using terminations shown in Table 5. See Figure 55 and Figure 56 for plug–in terminal block locations. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 64: Industrial Relay Card

    Plug-in Terminal Block J1 to RMP Plug-in Terminal Block J2 Cable Exit Opening for 1/2” Conduit from Relay Contacts or Provided Strain Relief to Customer Monitoring Equipment Figure 56. Industrial Relay Card Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 65: Lansafe Power Management Software

    UPS or power information. If there is a power outage and the Eaton 9355 UPS battery power becomes low, LanSafe software can automatically shut down your computer system to protect your data before the UPS shutdown occurs.

  • Page 66: Control Terminals

    UPS running. Maximum resistance is 10 ohm. Note: Leave the REPO connector installed in the REPO port on the UPS rear panel even if the REPO function is not needed. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 67: Relay Output Contacts

    If active, the UPS knows that the batteries are disconnected. Building Alarm 1-6 These alarms can be activated separately or at the same time with other building alarms. Not in Use Default Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 68 On Generator If active, the UPS knows that input is fed from the generator. Bypass is disabled; the automatic battery test is disabled. External Transformer Overtemperature This option is not used. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 69: Operation

    Chapter 10 Operation This chapter contains information on how to use the Eaton 9355 UPS, including front panel operation, UPS startup and shutdown, and configuring the UPS for Extended Battery Modules (EBMs). Control Panel Functions The UPS has a four-button graphical LCD with backlight. It provides useful information about the UPS itself, load status, events, measurements, and settings (see Figure 58).

  • Page 70: User Settings

    #2: On Bypass #3: Summary Alarm #4: On Battery Signal Inputs [empty] [Logic] <empty> (see ”Programmable Signal Inputs”on page 59 ) Serial Port Config Port: [X-Slot-1] [X-Slot-2/Serv] 19200 Speed: [19200] [9600] [2400] [1200] Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 71 1 through 65535 seconds 120s Site Wiring Fault Notice Enabled/Disabled Enabled Reset Custom Event Settings 0 through 32 Total: 0/32 Auto Output Configuration Enabled/Disabled Enabled for initial startup Disabled after initial startup Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 72: Initial Startup

    Operation Initial Startup Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the warranty terms as specified on page 79 become void. This service is offered as part of the sales contract for the UPS. Contact service in advance (usually a two-week notice is required) to reserve a preferred startup date.

  • Page 73: Starting The Ups On Battery

    If an optional isolation transformer is installed, switch the input circuit breaker to the ON position (see Figure 12 on page 17). Switch on utility power where the UPS is connected. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 74: Ups Maintenance Bypass Startup

    Switch the bypass breaker to the ON position. The load is now powered by utility power. To transfer the load to the UPS, see “Using the Wall-Mounted Bypass Cabinet” on page 71. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 75: Configuring The Ups For Ebms

    Switch the UPS battery circuit breaker to the OFF position. The UPS disconnects from the batteries and is on logic power only. Switch off utility power where the UPS is connected. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 76 Operation This page intentionally left blank. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 77: Ups Maintenance

    Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead–acid batteries and must be disposed of properly. For more information, contact your local recycling/reuse or hazardous waste center. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 78: Using The Ups Maintenance Bypass Switch

    Turn the maintenance bypass switch to the BYPASS position. The battery circuit breaker trips, and the UPS is now bypassed, with the load powered by utility power. The UPS automatically shuts down. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 79: Using The Wall-Mounted Bypass Cabinet

    If present, switch the maintenance isolation breaker (MIS) on the wall-mounted bypass cabinet to the ON position; otherwise, switch the UPS breakers (may be designated MOB or UPS) on the wall-mounted bypass cabinet to the ON position. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 80 Transfer the UPS to Normal mode: Press the button to select the Go To Normal Mode option. Press the button until the Eaton logo appears. The UPS is now powering the load in Normal mode. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 81: Specifications

    32.2" x 12" x 30.3" (81 x 30 x 77 cm) 480 lb (218 kg) 3-High EBM 47.8" x 12" x 30.3" (121.5 x 30 x 77 cm) 710 lb (322 kg) Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 82 <5% THD nonlinear load Output Frequency 50/60-Hz selectable or autoconfiguring Output Frequency Synchronization to line Regulation 101110% for 10 minutes 111125% for 60 seconds 126149% for 5 seconds Output Overload >150% for 300 milliseconds Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 83 ABM technology increases battery service life, optimizes recharge time, and provides a warning Performance before the end of useful battery life Protection Extended Battery Module output protected by 100A circuit breaker Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 84 64 Internal UPS Load Batteries (1) EBM-96 (2) EBM-96 (3) EBM-96 15 kVA/13.5 kW 10 kVA/9 kW NOTE Battery times are approximate and vary depending on the load configuration and battery charge. Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...

  • Page 85: Troubleshooting

    Chapter 13 Troubleshooting The Eaton 9355 UPS is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user. Use the following troubleshooting chart to determine the UPS alarm condition.

  • Page 86: Silencing The Alarm

    Please have the following information ready when you call for service: Model number Serial number Firmware version number Date of failure or problem Symptoms of failure or problem Customer return address and contact information Eaton 9355 UPS (10/15kVA) User’s Guide 164201594—Rev G www.eaton.com/powerquality...
  • Page 87 “Warranted Items”) are free from defects in material and workmanship. If, in the opinion of Eaton, a Warranted Item is defective and the defect is within the terms of this Warranty, Eaton's sole obligation will be to repair or replace such defective item (including by providing service, parts, and labor, as applicable), at the option of Eaton.
  • Page 88 OTHER LIMITATIONS: Eaton's obligations under this Warranty are expressly conditioned upon receipt by Eaton of all payments due to it (including interest charges, if any). During such time as Eaton has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Eaton shall have no obligation under this Warranty.
  • Page 90 *164201594E* 164201594 G...

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