Error Codes - Tandberg Data StorageLoader Installation And User Manual

Tandberg Data

7.5 Error Codes

The error codes are listed in numerical sequence by their Fault Symptom Code
(FSC) in the tables that follow. If a persistent error condition prompts you to call
your Technical Support representative, be sure to supply the code information to
help identify the problem.
Error Display Message
Code
01ZZ Diagnostic number
ZZ failed.
0200 Initialization of the
robotics failed.
1001 Failed moving the
robotics.
11ZZ Failed to stow at
slot ZZ
12ZZ Failed to fetch at
slot ZZ
2000 Drive not found
2001 Drive hardware fault
detected.
68
Description Suggested Action
The diagnostics Reboot the loader
number ZZ failed. and retry the
operation.
The robotics failed Reboot the loader
to complete the and retry the
calibration, or the operation.
inventory sequence.
The robotics was not Reboot the loader
able to move. and retry the
operation.
The robotics is not Reboot the loader
able to stow the and retry the
cartridge. operation.
The robotics is not Reboot the loader
able to fetch the and retry the
requested cartridge. operation.
Communication Reboot the loader
error between the and retry the
loader and the drive. operation. Remove
back-panel cover
plate and check
cabling.
The drive has Reboot the loader
reported a hardware and retry the
fault. operation. If the
problem persists
replace the drive.
StorageLoader Installation and User Manual
Troubleshooting
Most likely cause
(for guidance only)
(This error code is
reserved for future
use)
Cartridge blocked,
faulty robotics
Cartridge blocked,
faulty robotics
Defective robotics,
defective magazine
Defective robotics,
defective magazine
SCSI and signal
cables, power
cables; defective
power supply;
defective drive.
Defective drive