Fujitsu ETERNUS DX80 S2 User Manual page 97

Chapter 7 Troubleshooting
7.1 Check List
■ When the ETERNUS DX Disk storage system refuses to turn on
Check the following points. If none of these resolve the problem, leave the ETERNUS DX Disk storage system
alone and contact your maintenance engineer.
• Is the ETERNUS DX Disk storage system's power cord disconnected?
• Is PSU switch of the power supply unit turned to OFF (O)?
• Is the main line switch of the power distribution unit turned OFF (O)?
• Is there a power failure?
• Is the QSFP cable disconnected?
■ When the READY LED is not on
If more than ten minutes have passed since the ETERNUS DX Disk storage system's power was turned on and
the READY LED still has not turned on, contact your maintenance engineer.
■ When the FAULT LED is on
Check the general status and the system messages in ETERNUS Web GUI. Perform the necessary actions to
correct the problem. If the problem cannot be resolved, leave the ETERNUS DX Disk storage system alone and
contact your maintenance engineer.
When checking the general status via ETERNUS CLI, refer to "ETERNUS CLI User's Guide".
• When the general status of ETERNUS Web GUI is
- Check whether one side of the QSFP cable is disconnected. If so, install the connector in the DI port.
- Check if the QSFP cable is connected. If the QSFP cable is not connected, use the following procedure to
connect the QSFP cable.
Procedure
1
2
3
ETERNUS DX80 S2/DX90 S2 Disk storage system User's Guide -Operation-
Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS DX
Disk storage system.
Drive enclosures with no QSFP cables connected will remain on.
Connect the QSFP cable while the drive enclosure is on.
Press the controller enclosure's Power switch to turn on the ETERNUS DX Disk storage system.
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End of procedure
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