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Scanning
Image is completely black.
Cause
You may not have loaded
film into the 35 mm carrier,
or you may have scanned
empty frames.
Image is inverted.
Cause
You may have loaded your
35 mm film in the wrong
direction.
If you are scanning cartridge
film, the image direction
depends on the camera's
cartridge loading direction.
Image is unclear or distorted.
Cause
You may have loaded your
35 mm film in the wrong
direction.
The scanner film was
obstructed while scanning.
The 35 mm film is
contaminated by dust.
7-14
Troubleshooting
What to do
Load 35 mm film into the carrier as
described in Chapter 4 and when
scanning, make sure to select only
those frames that contain film.
What to do
Reload the film in another direction
and try scanning again. Also, see
Chapter 4, "Scanning 35 mm Film
Images."
If the preview images are upside
down, click the Rotate All 180 deg.
check box in the EPSON TWAIN
window.
What to do
Reload the film in another direction
and try scanning again. Also, see
Chapter 4, "Scanning 35 mm Film
Images."
Scan again and make sure that nothing
disturbs or bumps the film or scanner
during scanning.
Clean the film and try scanning again.
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