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Epson TM-S9000MJ Technical Reference Manual

Compact 3-in-1 cheque printer scanner
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See also: User Manual , Setup Manual
Technical Reference Guide
Product Overview
Describes features and general specifications for the product.
Setup
Describes setup and installation of the product.
Application Development Information
Describes how to control the scanner and necessary information
when you develop applications.
Handling
Describes how to handle the product.
Appendix
Describes the interface and character code tables.
M00046002
Rev. C

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Summary of Contents for Epson TM-S9000MJ

  • Page 1 Technical Reference Guide Product Overview Describes features and general specifications for the product. Setup Describes setup and installation of the product. Application Development Information Describes how to control the scanner and necessary information when you develop applications. Handling Describes how to handle the product. Appendix Describes the interface and character code tables.
  • Page 2 • Neither is any liability assumed for damages resulting from the use of the information contained herein. • Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating...

  • Page 3: For Safety

    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid serious bodily injury. WARNING Provides information that must be observed to prevent damage to the equipment or loss of data.

  • Page 4: Warnings

     Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.  Never attempt to repair this product yourself. Improper repair work can be dangerous.

  • Page 5: Cautions

    Cautions  Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage or fire.  Be sure to set this equipment on a firm, stable, horizontal surface. CAUTION The product may break or cause injury if it falls. ...

  • Page 6: About This Manual

    About this Manual Aim of the Manual This manual was created to provide information on development and design of scanner applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information...

  • Page 7: Table Of Contents

    Contents ■ For Safety..........................3 Key to Symbols ............................3 Warnings ..............................4 Cautions..............................5 ■ Restriction of Use........................5 ■ About this Manual ........................6 Aim of the Manual..........................6 Manual Content ............................ 6 ■ Contents ..........................7 Product Overview ................11 ■ Features ..........................11 ■...
  • Page 8 Character Specifications ........................36 Scanner Specifications ........................37 MSR (Factory Option)...........................38 Paper Specifications ..........................39 Printable Area............................41 Printing and Cutting Positions for Roll Paper ..................42 Scannable Area ...........................43 MICR Readable Area ..........................45 Area for Electric Endorsement ......................45 Environmental Conditions ........................46 Reliability..............................47 External Dimensions and Mass ......................48 Setup .....................50 ■...
  • Page 9 Handling ..................73 ■ Turning On/Off the Product....................73 Turning On ............................73 Turning Off ............................73 ■ Opening Covers .........................74 Opening the Roll Paper Cover......................74 Opening the Ink Cartridge Cover...................... 74 Opening the MICR Cover........................75 Opening the Rear Cover ........................75 Opening the Scanner Cover......................
  • Page 10 Page 2 (PC850: Multilingual) .......................95 Page 3 (PC860: Portuguese) .......................96 Page 4 (PC863: Canadian-French)....................97 Page 5 (PC865: Nordic) ........................98 Page 16 (WPC1252) ..........................99 Page 17 (PC866: Cyrillic #2) ......................100 Page 18 (PC852: Latin2) ........................101 Page 19 (PC858: Euro) ........................102 Page 255 (User-Defined Page) ......................103 International Character Sets......................104...

  • Page 11: Product Overview

    Chapter 1 Product Overview Product Overview This chapter describes features and specifications of the TM-S9000MJ. Features This compact, full-scale, up-grade hybrid product integrates functions of printing, check computerization, personal ID image reading, and magnetic card stripe reading (optional) required mainly for reception work at banks.

  • Page 12: Product Configuration

    Product Configuration The TM-S9000MJ differs in function and equipment depending on the combinations of the following specifications. • Document processing speed: 110 dpm or 200 dpm • Number of document exit pockets: 1 pocket or 2 pockets • Whether or not the product has an MSR (Magnetic Stripe Reader) and USB (Type A)

  • Page 13: Part Names And Functions

    Chapter 1 Product Overview Part Names and Functions Two-pocket model (See "Control Panel" on page 14.) Control panel Main pocket Manual cutter Roll paper cover Sub pocket Pocket guide Pocket guide Ink cartridge cover MICR cover MICR cover open lever ASF guide MSR-equipped model Power button...

  • Page 14: Power Button

    Power Button Turns the product on or off. Be sure not to turn off the product or open the covers while the Power LED is flashing. Control Panel (Power) LED Error LED Document LED ID Card LED Ink LED Cleaning button Paper LED Feed button Power LED (Green)
  • Page 15 Chapter 1 Product Overview Document LED (Green) • Lights when the product is ready to process cut sheet paper in the ASF or while the product is processing cut sheet paper. • Flashes when the product is waiting for cut sheet paper insertion. •...

  • Page 16: Connectors

    Connectors All cables are connected to the connector panel on the lower rear of the product. ➀ • Power supply connector ( Connects the power supply unit. ➁ • Drawer kick-out connector ( Connects the cash drawer. ➂ • USB connector (Type B) ( Connects the product with the host computer.

  • Page 17: Offline

    Chapter 1 Product Overview Offline The TM-S9000MJ automatically goes offline under the following conditions: • During initialization after: Power on (including resetting with the interface) Removal of error causes • When any of the following covers are opened: Ink cartridge cover Roll paper cover...

  • Page 18: Processing Modes For Cut Sheet Paper

    Processing Modes for Cut Sheet Paper The TM-S9000MJ has the following processing modes that are selectable with the driver in accordance with how you want to use the product with cut sheet paper. • High-speed mode • Confirmation mode (with overlap/without overlap) For detailed information about processing modes, see the TM-S9000MJ API Reference Guide.
  • Page 19 Chapter 1 Product Overview When ejecting into the sub pocket (only for two-pocket models) When documents are sorted into the two ejection pockets, a document is fed backward to the pocket switching position and then ejected into a pocket if the ejection pocket is required to be switched and the document is long.

  • Page 20: Confirmation Mode

    Confirmation Mode This mode selects pockets and specifies whether to continue processing according to commands from the application for each scan. Confirmation mode with overlap The product starts feeding the next document while ejecting the current document into a pocket. <First document>...
  • Page 21 Chapter 1 Product Overview When ejecting into the sub pocket (only for two-pocket models) When the two-pocket model receives a command to eject a document into a pocket, the processing slows down because it feeds the document backward to the pocket switching position and ejects it into a pocket.
  • Page 22 Confirmation mode without overlap The product starts feeding the next cut sheet paper after the current cut sheet paper has been stored completely into the pocket. <First document> Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding* Ejection of the document...
  • Page 23 Chapter 1 Product Overview When ejecting into the sub pocket (only for two-pocket models) When the two-pocket model receives a command to eject the document into the sub pocket, the processing slows down because it feeds the cut sheet paper backward to the pocket switching position and ejects it into the sub pocket.

  • Page 24: Selectable Functions For Processing Cut Sheet

    Selectable Functions for Processing Cut Sheet The TM-S9000MJ has the following functions that are selectable with the driver in accordance with how you want to use the product with cut sheet paper. Settings with an application are also available for the pocket ejection and processing continuance in the confirmation mode.
  • Page 25 Chapter 1 Product Overview Functions and Judgment Conditions to be Selected in Each Processing Mode: Processing Judgment Selectable Functions Modes Judged by F/W When judgments are made from the following conditions only. • Detecting double feeding • Detecting incorrect insertion •...

  • Page 26: Error Status

    Error Status When an error occurs, the printer stops operating, goes offline, and the Error LED flashes. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Automatically Recoverable Errors Printing is no longer possible when automatically recoverable errors occur. They can be recovered easily, as described below.

  • Page 27: Recoverable Errors

    Chapter 1 Product Overview Recoverable Errors Processing is no longer possible when recoverable errors occur. They can be recovered easily by sending an error recovery command from the driver after eliminating the cause of the error. Error LED flash code Error Error description Recovery measure...

  • Page 28: Unrecoverable Errors

    Unrecoverable Errors Processing is no longer possible when unrecoverable errors occur. The scanner must be repaired. Turn off the power immediately when unrecoverable errors occur. CAUTION Error LED flash code Error Error description Approx.320 ms  Internal circuit does not work correctly. Drive circuit error ...

  • Page 29: Nv Memory (Non-Volatile Memory)

    Chapter 1 Product Overview NV Memory (Non-Volatile Memory) The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user: • NV graphics memory • User NV memory •...

  • Page 30: R/E (Receipt Enhancement)

    R/E (Receipt Enhancement) Graphics, such as logos, can be printed on top or bottom of receipts by setting R/E. For information about R/E settings, see "Setting the Memory Switches and R/E" on page User-defined Page You can store character data in the user-defined page (character code table: page 255) so that you can also print characters not resident in the printer.

  • Page 31: Maintenance Counter

    Chapter 1 Product Overview Maintenance Counter The TM-S9000MJ has the maintenance counter to get the following counts. Counter Counter type Unit Number of lines fed for roll paper Resettable/Cumulative Lines Count of thermal head energizing Resettable/Cumulative Count Number of lines fed for thermal head...

  • Page 32: Product Specifications

    Product Specifications Autocutter Cutting method Scissors type with separated blades Cutting type Partial cut (cutting with one point left edge left uncut) ASF paper supply Number of sheets that can be loaded: 100 sheets or fewer (when the paper thickness is 0.13 mm or less). However, the total thickness must be 13 mm or less including warps.
  • Page 33 Chapter 1 Product Overview Interface USB (Type A*/Type B) [compliance: USB 2.0 communication speed: Hi-Speed (480 Mbps)/Full-Speed (12 Mbps)] Ink cartridge Exclusive ink cartridge: SJIC18(K) Color of ink: Black Power supply Specified AC adapter Operating voltage DC 24 V ± 7% * USB (Type A) connector is a factory option.

  • Page 34: Printing Specifications

    Printing Specifications Cut sheet paper printing Printing method Line ink jet printing with ink jet head Nozzle arrangement 360 nozzles in 2 lines 180  180 dpi Dot density Printing direction Fixed stroke control Print height 50.80 mm {2.00 in} Printable lines Font A 12 lines maximum...
  • Page 35 Chapter 1 Product Overview Roll paper printing Printing method Thermal line printing 180  180 dpi Dot density Printing direction Unidirectional with friction feed Print width 72 mm {2.83 in}, 512 dot positions Characters per line Font A Font B Character spacing* Font A 0.28 mm {0.01 in} (2 dots)

  • Page 36: Character Specifications

    Character Specifications Number of characters Alphanumeric characters 95 characters 128 characters  11 pages (including user- Extended graphics defined page) International characters 16 sets 12  24 (including 2-dot horizontal spacing) Character structure Font A 9  17 (including 2-dot horizontal spacing) Font B Character size (W ...

  • Page 37: Scanner Specifications

    Chapter 1 Product Overview Scanner Specifications Image Scanner CIS (Contact Image Sensor) Resolution (H  W) 300  300 dpi, 240  240 dpi, 200  200 dpi, Cut sheet paper 120  120 dpi, 100  100 dpi 600  600 dpi, 300  300 dpi, 200  200 dpi ID cards Graduation Binary (black and white)*...

  • Page 38: Msr (Factory Option)

    Cut sheet paper "Cut sheet paper" on page ID card Type ISO/IEC7810 compliant (without embossed effect) Size (H  W) 53.92 to 54.18 mm {2.12 to 2.13 in}  85.47 to 85.90 mm {3.36 to 3.38 in} Thickness 0.5 to 0.84 mm {0.02 to 2.13 in} Warpage 2 mm maximum (ISO/IEC7810) dpi: dots per inch (25.4 mm)

  • Page 39: Paper Specifications

    Chapter 1 Product Overview Paper Specifications Cut sheet paper Type Normal paper (single-ply only) Size (H  W) 60 to 120 mm {2.36 to 4.72 in} 120 to 235 mm {4.72 to 9.25 in} Thickness 0.075 to 0.2 mm {0.003 to 0.008 in} (single-ply only) Weight 60 to 120 g/m {16 to 32 lb}...
  • Page 40 Roll paper Paper type Specified thermal paper Paper size Roll paper diameter 83 mm {3.27 in} maximum Roll paper core Inside: 12 mm {0.47 in} Outside: 18 mm {0.71 in} Width: Must be the same as the paper width or less than the paper width by 1 mm.

  • Page 41: Printable Area

    Chapter 1 Product Overview Printable Area Cut sheet paper When the printing start position is set from the top of the paper 50.8 mm 18 mm Check insertion direction 10 mm 10 mm When the printing start position is set from the end of the paper 50.8 mm 18 mm Check insertion direction...

  • Page 42: Printing And Cutting Positions For Roll Paper

    Roll paper 72.20 mm {2.84 in} 3.70 ± 2.00 mm {0.15 ± 0.079 in} 79.50 ± 0.50 mm {3.13 ± 0.02 in} All the numeric values are typical, Printing and Cutting Positions for Roll Paper Emergency cutter position A p p r o x . Autocutter position 27.00 mm A p p r o x .

  • Page 43: Scannable Area

    Chapter 1 Product Overview Scannable Area Cut sheet paper Image scanning may not be possible in the area a and b in the figures below. The quality of the scanned image may be decreased in the area c. Image width: Max. 255.0 mm No.
  • Page 44 ID card 10 mm 10 mm Insertion direction (Backward feeding) Paper path for check Max 116 mm Scanning direction...

  • Page 45: Micr Readable Area

    Chapter 1 Product Overview MICR Readable Area MICR read width: Max. 241 mm Reading starting position of MICR: 3 mm from the paper edge Readable width of paper: Max. 235 mm Readable MICR width: Max. 225 mm Max. 12.7 mm Paper inserting direction Area for Electric Endorsement 120 ~ 235...

  • Page 46: Environmental Conditions

    Environmental Conditions Temperature/ Operating 10 ~ 35°C {50 ~ 95°F}, 20 ~ 80% RH without condensation humidity (See the operating temperature and humidity range below.) Storage -20 ~ 60°C {-4 ~ 140°F}, 5 ~ 85% RH without condensation (120 hours or less at -20 {-4°F} or 60°C {140°F}) (Factory packing) Maximum absolute 70°C {158°F} (This temperature must never be exceeded...

  • Page 47: Reliability

    Chapter 1 Product Overview Reliability Cut sheet Life including reading of 2 million sheets paper unit checks and ID cards 2 million sheets Print head 6 billion shots/nozzles MTBF 180,000 hours MCBF 4,940,000 processes Roll paper unit Life Printer mechanism 20 million lines (printing): when printing (excluding the print 10 lines and feeding 5 lines is repeated...

  • Page 48: External Dimensions And Mass

    External Dimensions and Mass The values below are when the pocket guide is fully pulled out. One-pocket model Height Approximately 177.0 mm {6.97 in} Width Approximately 250.0 mm {9.84 in} Depth Approximately 374.8 mm {14.76 in} Mass Approximately 5.0 kg {11.00 lb} Two-pocket model Height Approximately 177.0 mm {6.97 in}...
  • Page 49 Chapter 1 Product Overview [Unit: mm]...

  • Page 50: Setup

    Setup This chapter describes setup and installation of the product. Flow of Setup This chapter consists of the following sections along with the setup flow of the product. 1. Installing the Product (page 51) 2. Connecting the Product to the Host Computer (page 52) 3.

  • Page 51: Installing The Product

    Chapter 2 Setup Installing the Product Important Notes on Installation • When carrying the product, lift the product holding the indents on both lower sides of the product. • Install the product horizontally. • Make sure that the product is not subjected to any impact or vibration. •...

  • Page 52: Connecting The Product To The Host Computer

    Connecting the Product to the Host Computer Follow the steps below to connect the product to a host computer.  Be sure to install the driver before connecting the product to the host computer.  Be sure to use the USB cable that is included with the product. Connect the USB cable to the USB (Type B) connector.

  • Page 53: Connecting The Power Supply Unit

    Chapter 2 Setup Connecting the Power Supply Unit Follow the steps below to connect the power supply unit to the product.  Be sure to use the specified AC adapter only. Connection to an improper power source may cause fire or shock. ...

  • Page 54: Installing And Replacing The Ink Cartridge

    Installing and Replacing the Ink Cartridge Follow the steps below to install the ink cartridge into the product for the first time or replace it with a new one.  Do not open the ink cartridge until you are ready to install it. ...
  • Page 55 Chapter 2 Setup If there is a used ink cartridge, remove it by pulling up the tab on the top of the cartridge while holding the product. Remove a new ink cartridge from its package. Install the ink cartridge in the correct direction, and push it until it clicks in place.

  • Page 56: Installing And Replacing The Roll Paper

    Installing and Replacing the Roll Paper Follow the steps below to install or replace the roll paper. Use paper that meets the specification. (See "Paper Specifications" on page 39.) Open the roll paper cover. "Opening the Roll Paper Cover" on page If there is a used roll paper core, remove it.

  • Page 57: Connecting The Cash Drawer

    Connecting the Cash Drawer When using a cash drawer, connect the cash drawer. Use the cash drawer handled by EPSON or your dealer. Connecting the Drawer Kick-out Cable  Specifications of drawers differ depending on makers or models. When you use a drawer other than specified, make sure its specification meets the following conditions.
  • Page 58 Drawer Connection Circuitry Drawer kick-out connector With shielded Drawer kick-out solenoid +24V Control device Drawer open/close switch Printer side User side [drawer kick-out side]...

  • Page 59: Setting The Memory Switches And R/E

    Chapter 2 Setup Setting the Memory Switches and R/E With the memory switches and R/E (receipt enhancement) function, which are software settings for the printer, you can set the various functions. For an outline of the functions, see the following section. Use the methods shown in the table below;...

  • Page 60: Functions

    Functions Power ON information • Do not transmit (initial setting) • Transmit Auto line feed • Always disabled (initial setting) • Always enabled Remote wake-up • Enabled (initial setting) • Disabled Roll paper cover open during printing • Auto recoverable error (initial setting) •...
  • Page 61 Chapter 2 Setup Cut paper when the cover is closed • Use this function (initial setting) • Not use this function (not recommended) Roll Paper Reduction Settings • Extra Upper Space Reduction: Disable (initial setting) or Enable • Extra Lower Space Reduction: Disable (initial setting) or Enable •...
  • Page 62 • Left margin (initial setting: 0) Slip settings Paper feed direction Top margin (dots) Left margin (dots) 50.8 mm Print Area 18 mm 10 mm 10 mm • Top margin (initial setting: 0) • Left margin (initial setting: 0) Time to enter power saving mode Settable from 100ms 3600s.
  • Page 63 Chapter 2 Setup Print top logo when device is powered on • Disable (initial setting) • Enable Print top logo when cover is closed • Disable • Enable (initial setting)

  • Page 64: Application Development Information

    Application Development Information This chapter describes software and gives information useful for printer application development. Software Operating Environment Minimum Specification • CPU: At least a Pentium 4, 2.0 GHz or the equivalent • Memory: At least 512 MB or above the minimum operating system requirement •...

  • Page 65: Software For Windows

    Use this API (Application Program Interface) to fully use functions of the TM-S9000MJ, such as the scanner function, endorsement printing function, cut sheet/roll paper printing function, and to monitor the status of the TM-S9000MJ. Programming can be done in Visual C++, Basic, or other programming languages. Printer Driver for TM-S9000 This is the standard printer driver for Windows.

  • Page 66: Software For Linux

    Software for Linux Software Description SANE Backend Use this software to control the TM-S9000MJ using the main scanner interface for Linux. CUPS Driver This is a printer driver for Linux. S A N E F ro n t E n d P rin t A p p .

  • Page 67: Setting/Checking Modes

    Chapter 3 Application Development Information Setting/Checking Modes Besides the ordinary print mode, the printer has the following modes to set or check settings of the printer. • Self-test Mode (page • NV Graphics Print Mode (page • Receipt Enhancement Information Print Mode (page •...
  • Page 68 Starting the test print on cut sheet paper Follow the steps below to start a test print on the cut sheet paper. Close all covers. While pressing the Cleaning button, turn on the printer. (Keep pressing the Cleaning button until the Document LED starts flashing.) The printer goes into the insertion waiting status for cut sheet paper.

  • Page 69: Nv Graphics Print Mode

    Chapter 3 Application Development Information NV Graphics Print Mode You can confirm the following information on the cut sheet paper or roll paper by running NV graphics print mode: • Capacity of the NV graphics • Used amount of the NV graphics •...
  • Page 70 Starting the NV graphics print mode on the roll paper Follow the steps below to run this mode. Install the roll paper. With the roll paper cover opened, while pressing the Feed button, turn on the printer. (Keep pressing the button until the Error LED lights.) Press the Feed button twice.

  • Page 71: Receipt Enhancement Information Print Mode

    Chapter 3 Application Development Information Receipt Enhancement Information Print Mode You can confirm the following information on the roll paper by running the R/E information mode: • Automatic top logo setting • Automatic bottom logo setting • Extended settings for automatic top/bottom logo Starting the R/E information print mode Follow the steps below to run this mode.

  • Page 72: Memory Switch Setting Mode

    Memory Switch Setting Mode In the memory switch setting mode, you can set the following “memory switches (customized values),” which are software switches of this printer. • Receipt print density • Automatic paper reduction • Autocutting at roll paper cover close •...

  • Page 73: Handling

    Chapter 4 Handling Handling This chapter describes basic handling of the scanner. Turning On/Off the Product Power button Turning On To turn on the product, press the power button on the front side of the product. Turning Off When turning off the product, make sure the AC cable is connected to the product and a wall socket, and always use the power button.

  • Page 74: Opening Covers

    Opening Covers Do not open the covers while processing is in progress. Opening the Roll Paper Cover Put your finger under the left side of the roll paper cover and pull it up to open it. If the roll paper cover will not open, see "Roll Paper Cover Will not Open"...

  • Page 75: Opening The Micr Cover

    Chapter 4 Handling Opening the MICR Cover Pull the MICR cover open lever and pull the MICR cover outward to open it. Opening the Rear Cover Pull the rear cover open lever and pull the rear cover outward to open it.

  • Page 76: Opening The Scanner Cover

    Opening the Scanner Cover Pull the scanner cover open lever and pull the scanner cover outward to open it.

  • Page 77: Processing Cut Sheet Paper

    Chapter 4 Handling Processing Cut Sheet Paper The TM-S9000MJ is capable of performing the following actions on cut sheet paper in a single pass. Flow of Single Pass Processing ➀ Auto sheet feeder (ASF) section feeds the cut sheet paper. ( ➁...

  • Page 78: Inserting Cut Sheet Paper

    Inserting Cut Sheet Paper You can put up to 100 sheets of cut sheet paper in the ASF to be fed automatically. Pull out the ASF guide and the pocket guide appropriately for the size of the cut sheet paper to be set. Set the cut sheet paper in the ASF with the edges aligned to the paper setting mark on the right side of the roll paper cover.

  • Page 79: Ejecting Cut Sheet Paper

    Chapter 4 Handling Ejecting Cut Sheet Paper Remove the cut sheet paper when it is ejected. To prevent a paper jam, do not leave more than 100 sheets in the pocket (for two-pocket models, 100 sheets in the main pocket and 50 sheets in the sub pocket) while processing cut sheet paper.

  • Page 80: Scanning Id Cards

    Scanning ID Cards Follow the steps below to scan both sides of an ID card.  Use an ID card that meets the specifications. (See "Paper Specifications" on page 39.)  Make sure that the ID card is flat and does not have excessive bending, cracks, folds, or embossing.

  • Page 81: Reading Magnetic Stripe Cards

    Chapter 4 Handling Reading Magnetic Stripe Cards If your product has a MSR unit, you can read the magnetic stripe on the card. Use a magnetic stripe card that meets the specification. (See "MSR (Factory Option)" on page 38.) To read the magnetic stripe card, check the insertion direction with the arrow on the card, and swipe it through the slit downward or upward with the magnetic stripe on the card facing inside and down.

  • Page 82: Cleaning

    Cleaning Cleaning the Thermal Head Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain thermal printing quality.  The thermal head can be very hot after printing. Be careful not to touch it, and let it cool before you clean it.

  • Page 83: Cleaning The Micr Head

    • KIC Team, Inc. “Waffletechnology cleaning card” (CS1B15WS) • KIC Team, Inc. "Epson Check Scanner Cleaning Kit" (Model: KWEPS-KCS2) Use a cleaning sheet only one time; then discard it.  It is recommended to clean the MICR head once per week or once every 2,000 sheets for good reading results.

  • Page 84: Cleaning The Product Case

    Lightly wipe 2 parts of glass areas shown in the picture below with a soft, dry cloth. When the glass of the scanner is smeared with oil, grease or other unremovable substance, wipe it with a cloth lightly dipped in alcohol. However, never apply any liquid directly to the glass of the scanner.
  • Page 85 Chapter 4 Handling Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. CAUTION...

  • Page 86: Troubleshooting

    Troubleshooting Error LED Is On or Flashing "Error Status" on page Paper or ID Card Is Jammed When the roll paper is jammed Follow the steps below to remove jammed roll paper. Do not touch the thermal head, because it can be very hot after printing. Let it cool before you remove the jammed paper.

  • Page 87: Printout Is Faint

    Chapter 4 Handling When cut sheet paper is jammed Open the MICR cover, rear cover, or scanner cover to remove the jammed paper in the paper path. "Opening the MICR Cover" on page "Opening the Rear Cover" on page 75, and "Opening the Scanner Cover"...

  • Page 88: Roll Paper Cover Will Not Open

    Roll Paper Cover Will not Open When the roll paper cover will not open, the autocutter blade is locked. Follow the steps below to return the autocutter blade to the correct position. Turn off the product. "Turning Off" on page Open the ink cartridge cover.

  • Page 89: Preparing For Transport

    Chapter 4 Handling Preparing for Transport Follow the steps below to transport the product. Keep the product upright and horizontal during transportation. Install the transportation cartridge If transporting a product for which the initial ink filling has been done, install the transportation cartridge and transport it.

  • Page 90: Appendix

    Appendix Specifications of USB Interface USB Interface (Type B) Outline • High-speed transmission at 480 Mbps [bps: bits per second] • Plug & Play, Hot Insertion & Removal USB transmission specifications Overall specifications According to USB 2.0 specifications Transmission speed USB High-Speed (480 Mbps) USB Full-Speed (12 Mbps) Transmission method...

  • Page 91: Character Code Tables

    Appendix Character Code Tables  The character code tables show only character configurations. They do not show the actual print pattern.  “SP” in the table shows a space.

  • Page 92: Common To All Pages

    Common to All Pages When the international character set (See "International Character Sets" on page 104.) is USA: " XOFF & ∗ < ¥ >...

  • Page 93: Pc437: Usa, Standard Europe]

    Appendix Page 0 [PC437: USA, Standard Europe] Ç É á ░ └ ╨ α ≡ í ü æ ▒ ┴ ╤ β ± Γ é Æ ó ▓ ┬ ╥ ≥ â ô ú │ ├ ╙ π ≤ ä ö...

  • Page 94: Katakana)

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  • Page 95: Pc850: Multilingual)

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  • Page 96: Pc860: Portuguese)

    Page 3 (PC860: Portuguese) Ç É á ░ └ ╨ α ≡ í ü À ▒ ┴ ╤ β ± Γ é È ó ▓ ┬ ╥ ≥ â ô ú │ ├ ╙ π ≤ ã õ ñ ┤ ─...

  • Page 97: Pc863: Canadian-French)

    Appendix Page 4 (PC863: Canadian-French) Ç É ¦ ░ └ ╨ α ≡ ü È ´ ▒ ┴ ╤ β ± Γ é Ê ó ▓ ┬ ╥ ≥ â ô ú │ ├ ╙ π ≤ Â Ë ¨ ┤...

  • Page 98: Pc865: Nordic)

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  • Page 99: Wpc1252)

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  • Page 100: Pc866: Cyrillic #2)

    Page 17 (PC866: Cyrillic #2) А Р а ░ └ ╨ р Ё Б С б ▒ ┴ ╤ с ё В Т в ▓ ┬ ╥ т Є Г г У │ ├ ╙ у є Ї Д Ф д...

  • Page 101: Pc852: Latin2)

    Appendix Page 18 (PC852: Latin2) Ç É á ░ └ đ Ó í ü Ĺ ▒ ┴ Ð β ˝ ĺ é ó ▓ ┬ Ď Ô ˛ â ô ú │ ├ Ë Ń ˇ ä ö Ą ┤ ─...

  • Page 102: Pc858: Euro)

    Page 19 (PC858: Euro) Ç É á ░ └ ð Ó í ü æ ▒ ┴ Ð β ± é Æ ó ▓ ┬ Ê Ô â ô ú │ ├ Ë Ò ¾ ä ö ñ ┤ ─ È õ...

  • Page 103: User-Defined Page)

    Appendix Page 255 (User-Defined Page)

  • Page 104: International Character Sets

    International Character Sets ASCII code (Hex) Country ¥ France à ° ç § é ù è ¨ Germany § Ä Ö Ü ä ö ü β U.K. £ ¥ Denmark I Æ Ø Å æ ø å Sweden ¤ É Ä...

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