Epson FF-680W User Manual
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FF-680W User's Guide

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Summary of Contents for Epson FF-680W

  • Page 1 FF-680W User's Guide...
  • Page 3: Table Of Contents

    Scanner Parts Locations ........................8 Scanner Parts..........................8 Scanner Buttons and Lights......................11 User Replaceable Epson Scanner Parts and Accessories ............12 Changing the Power Off and Sleep Timer Settings ................13 Wi-Fi Networking ............................15 Network Security Recommendations ....................15 Connecting to an Existing Wi-Fi Network ..................
  • Page 4 Sharing Photos with Epson FastFoto .................... 68 Uploading Photos with Epson FastFoto..................69 Epson FastFoto Edit Menu ......................70 Available Epson FastFoto Preferences and Features ..............72 Cleaning and Transporting Your Scanner....................75 Cleaning Your Scanner ........................75 Cleaning Inside Your Scanner......................75 Checking the Scanner Roller Counter ....................
  • Page 5 Safety and Approvals Specifications ....................110 Notices ..............................112 Important Safety Instructions......................112 Restrictions on Copying ........................114 Default Delay Times for Power Management for Epson Products............ 115 Binding Arbitration and Class Waiver ....................115 Trademarks ............................118 FCC Compliance Statement......................119 Copyright Notice..........................
  • Page 7: Ff-680W User's Guide

    Welcome to the FF-680W User's Guide. For a printable PDF copy of this guide, click here. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide.
  • Page 8: Scanner Basics

    Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts...
  • Page 9 ADF (Automatic Document Feeder) Edge guides Input tray Input tray extension Output tray Output tray extensions Stopper Kensington security slot USB port...
  • Page 10 Power inlet Cover open lever Scanner cover Pickup rollers Separation rollers AC adapter...
  • Page 11: Scanner Buttons And Lights

    Power cord USB cable Microfiber cleaning cloth Carrier sheet Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons power button Wi-Fi connect button Wi-Fi button double feed detection skip button slow mode button stop button scan button...
  • Page 12: User Replaceable Epson Scanner Parts And Accessories

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Part Part number Carrier sheets (5) B12B819051...
  • Page 13: Changing The Power Off And Sleep Timer Settings

    Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan 2 Utility: •...
  • Page 14 4. Select the length of time after which you want the scanner to automatically turn off when not in use as the AC power or AC adapter setting. You can also turn off the timer. 5. Click Set to save the settings. 6. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics...
  • Page 15: Wi-Fi Networking

    Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network. Network Security Recommendations Connecting to an Existing Wi-Fi Network Epson DocumentScan App for iOS/Android Disabling Wi-Fi Features Restoring Default Network Settings Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
  • Page 16: Connecting To An Existing Wi-Fi Network

    Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network. Epson scanner Wireless router Computer with a wireless interface...
  • Page 17: Wi-Fi Protected Setup (Wps)

    Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you can quickly connect your scanner to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there may be a WPS setting in the software for the device.
  • Page 18: Using Wps Pin Mode To Connect To A Network

    Note: If the ! error light turns on, the connection failed. Press the stop button to clear the error, restart the scanner and router, and repeat these steps. 4. Select the link below to set up network scanner. You must set up network scanning to connect your computer and wireless scanner.
  • Page 19: Setting Up Network Scanning

    First manually configure your scanner to connect to your network. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Your scanner must be turned on and connected to the network.
  • Page 20 Add. 5. Click OK to check the connection. You see a confirmation message. 6. Click OK to save your settings and close the Epson Scan 2 Utility. Determining the Scanner's IP Address Parent topic: Connecting to an Existing Wi-Fi Network...
  • Page 21: Determining The Scanner's Ip Address

    Setting Up Network Scanning Epson DocumentScan App for iOS/Android You can use the Epson DocumentScan app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. For more information about Epson DocumentScan, search for the app on the App Store (iOS) or Google Play (Android).
  • Page 22: Restoring Default Network Settings

    Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to their defaults. 1. Turn off your scanner. 2. Press and hold the Wi-Fi button and the power button until the Wi-Fi and AP mode lights turn on.
  • Page 23: Loading Originals

    Epson FastFoto also allows you to add file names to photos as you scan them. Enter a subject or date when you scan a batch of photos and Epson FastFoto will add the subject or date to the file name of each image.
  • Page 24: Loading Photos In The Input Tray

    4. Use a soft, dry cloth to wipe the front and back of your photos to remove dust, dirt, or other particles that could potentially scratch your photos. Caution: Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos.
  • Page 25 • Photos may stick together depending on their paper types and thickness. It is best to scan photos in an environment between 59 to 77°F (15 to 25°C) with 40 to 60% humidity to prevent photos from sticking together. 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper.
  • Page 26 3. Fan your stack of photos and tap them gently on a flat surface to even the edges. Note: If you are loading a Polaroid or other instant photo, a photo that is longer than 12.1 inches (307.3 mm), or a photo inside the carrier sheet, load only one photo at a time. Note: If you are scanning a Polaroid or other instant photo, or a panoramic photo longer than 15.5 inches (393.8 mm), make sure you select the correct photo type under Scan Settings in the Settings menu.
  • Page 27 4. Load your photos in the center of the input tray faceup, in landscape orientation and top edge first, then slide them in until they meet resistance. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
  • Page 28 5. Slide the edge guides against the edges of the photos.
  • Page 29 Note: If you are scanning a photo that is longer than 12.1 inches (307.3 mm), support the photo as it enters into and ejects from the scanner as shown. 6. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected photos.
  • Page 30: Loading Multiple Sizes Of Photos In The Input Tray

    Loading a Photo with a Carrier Sheet Photo Loading Capacity Parent topic: Loading Originals Related references Available Epson FastFoto Preferences and Features Related tasks Preparing Photos for Scanning Scanning Photos with Epson FastFoto Loading Multiple Sizes of Photos in the Input Tray You can load different sizes of photos in the input tray in a single batch in these sizes: 4 ×...
  • Page 31 Follow these guidelines when loading photos: • Do not mix photos and documents. • Scan photos of the same size in a batch. • Do not add more photos during scanning. • The total thickness of the photo stack must be less than 0.3 inch (8 mm) including any curve in the photos.
  • Page 32 3. Load your photos in the center of the input tray in descending order of size with the largest at the back and the smallest at the front. The photos should be faceup, in landscape orientation and top edge first. Center the photos in relation to each other. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
  • Page 33 4. Slide the edge guides against the edges of the widest photo. 5. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected photos. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the photos to eject freely onto the surface below the scanner.
  • Page 34: Loading A Photo With A Carrier Sheet

    Photo Loading Capacity Related tasks Preparing Photos for Scanning Scanning Photos with Epson FastFoto Loading a Photo with a Carrier Sheet You can load a large, folded, fragile, or irregularly shaped photo in the input tray using the carrier sheet...
  • Page 35 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. 2. Slide the input tray edge guides all the way out.
  • Page 36 3. Insert your photo in the center of the carrier sheet with the printed side faceup and the top edge facing the arrow on the sheet. Note: If you have a portrait-oriented photo, you can rotate the image after scanning. 4.
  • Page 37: Photo Loading Capacity

    Related references Photo Loading Capacity Related tasks Scanning Photos with Epson FastFoto Photo Loading Capacity You can load photos that meet these specifications in your scanner. Note: Use the carrier sheet included with your scanner to load large photos, fragile or irreplaceable photos, valuable original documents, or artwork.
  • Page 38 Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Photos with oil, correction fluid or tape, or other liquid or residue • Photos with materials stuck on the back sides •...
  • Page 39: Loading Documents In The Input Tray

    Loading Documents in the Input Tray You can load documents that meet the document specifications in the input tray. Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals one at a time using a carrier sheet.
  • Page 40 2. Slide the input tray edge guides all the way out. 3. If you are loading a multi-page document, fan the stack and tap them gently on a flat surface to even the edges.
  • Page 41 4. Slide your documents into the input tray as shown until they meet resistance. Make sure the printed side is facedown, in portrait orientation, and top edge first. • If you are loading paper business cards, load up to 30 cards facedown and top edge first into the center of the input tray, and slide them in until they meet resistance.
  • Page 43 • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edges of the originals. 5. Slide the edge guides against the edges of the document.
  • Page 44 6. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.
  • Page 45: Loading Multiple Sizes Of Documents In The Input Tray

    If scanning stops because a double feed was detected, press the double feed detection skip button to resume scanning. Loading Multiple Sizes of Documents in the Input Tray Document Loading Capacity Parent topic: Loading Originals Related references Document Loading Capacity Loading Multiple Sizes of Documents in the Input Tray You can load originals of different sizes, paper types, and thickness in the input tray at the same time.
  • Page 46 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. Note: If you are loading documents that are 15.5 inches (393.8 mm) or longer, do not extend the input or output tray extensions and do not open the stopper. 2.
  • Page 47 3. Load the documents in the input tray in descending order of paper size with the largest at the back and the smallest at the front. The documents should be facedown, in portrait orientation, and top edge first. Center the documents in relation to one another. Note: If you have both portrait- and landscape-oriented documents in the same stack, you can rotate the images after scanning.
  • Page 48: Document Loading Capacity

    5. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.
  • Page 49 Paper size Paper weight Paper type Loading capacity Letter (8.5 × 11 inches 10 to 110 lb Plain paper 10 lb (37 g/m²): 100 sheets [216 × 279 mm]) (37 to 413 Fine paper 21 lb (80 g/m²): 80 sheets g/m²) A4 (8.3 ×...
  • Page 50: Loading Plastic Cards In The Input Tray

    Caution: Do not load the following types of documents in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Documents with uneven surfaces, such as embossed documents • Documents with wet ink •...
  • Page 51 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. 2. Slide the input tray edge guides all the way out.
  • Page 52 3. Load up to 5 non-embossed plastic cards facedown in landscape orientation and top edge first in the center of the input tray as shown. Slide them in until they meet resistance...
  • Page 53 Note: You can load only one embossed plastic card at a time. Do not load plastic cards vertically.
  • Page 54: Plastic Card Loading Capacity

    4. Slide the edge guides against the edges of the plastic card. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic Card Loading Capacity You can load original plastic cards that meet these specifications in your scanner. Type Plastic cards, including embossed cards (ISO7810 compliant) Size 2.1 ×...
  • Page 55: Loading Special Documents

    Loading Special Documents You can load one envelope or large, thick, or folded document in the input tray. Make sure the document meets the specifications for special documents before loading it. 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper.
  • Page 56 3. Do one of the following to load your original: • Load the envelope vertically in the input tray with the printed side facedown and the flap facing as shown. Slide in the envelope until it meets resistance.
  • Page 57 • For an A4-size or larger original, fold it as shown and place it in the center of the carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. Caution: Do not load a folded document with the open side facing down. •...
  • Page 58 4. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original...
  • Page 59 Photo or irregularly shaped original 5. Slide the edge guides against the edges of the sheet or envelope. Large, Thick, or Folded Document Loading Capacity...
  • Page 60: Large, Thick, Or Folded Document Loading Capacity

    Parent topic: Loading Originals Large, Thick, or Folded Document Loading Capacity You can load one large, thick, or folded document, or one envelope that meets these specifications in your scanner. Paper type Paper size Paper weight Large or thick paper Width: 10 to 110 lb (37 to 413 g/m²) 2.0 to 8.5 inches (50.8 to 215.9 mm)
  • Page 61: Scanning

    Scanning You can scan your originals and save them as digital files. For photo scanning, use the Epson FastFoto software. Follow the instructions in this section for scanning using Epson FastFoto. For document scanning, use the Epson ScanSmart software. For instructions on scanning with Epson...
  • Page 62: Changing The Default Scan Button Application

    You can change the software that automatically launches when you push the scan button on your product. By default, the Epson FastFoto software opens when you push the scan button. 1. Do one of the following to start Epson FastFoto: •...
  • Page 63 • Windows 8.x: Navigate to the Apps screen and select Epson FastFoto. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Epson FastFoto. • Mac: Open the Applications folder and select Epson FastFoto.
  • Page 64 You see a screen like this: 4. Click Select Application. You see a screen like this:...
  • Page 65: Scanning Photos With Epson Fastfoto

    Note: This guide contains instructions for the 2.0 version of the FastFoto software. If you have an earlier version, you can download and install the latest software from the Epson support site or using the Epson Software Updater utility.
  • Page 66 You see a screen like this: 3. If you want to change any of the scanning options, click Settings. 4. Click Start Scanning. You may see a screen like this:...
  • Page 67 Windows...
  • Page 68: Sharing Photos With Epson Fastfoto

    The scanner scans your photos and prompts you to load more photos. When you are finished, the photos are processed and saved in the location you chose. After you scan your photos, you can share, upload, or edit them using Epson FastFoto. Sharing Photos with Epson FastFoto...
  • Page 69: Uploading Photos With Epson Fastfoto

    If you have not connected your Dropbox or Google Drive account with Epson FastFoto, you will be prompted to do so. To set up Dropbox, you must have Dropbox installed on your computer.
  • Page 70: Epson Fastfoto Edit Menu

    Scanning Photos with Epson FastFoto Epson FastFoto Edit Menu You can edit your scanned photos using these settings in the Epson FastFoto Edit menu. Rotate Left Rotates the selected photos 90° to the left. You can select and rotate multiple photos at the same...
  • Page 71 Allows you to add, edit, or remove a date from the selected photos (shown as the Date Taken information). (Windows only) Undo All Removes all edits from the selected photos made during the current session (since you started Epson FastFoto). Once you exit Epson FastFoto, your edits are permanent. Parent topic:...
  • Page 72: Available Epson Fastfoto Preferences And Features

    Prompt me to describe each batch of photos before scanning Select this checkbox to be prompted during scanning to add a subject and date to your photos and create a subfolder. If you deselect the checkbox, Epson FastFoto uses the default file name prefix and folder.
  • Page 73 Scan the back of my photos with Epson single-step technology Select whether to scan both sides of your photos when Epson FastFoto detects writing or printing on the back of them. Adjust the slider to determine the detection's sensitivity level.
  • Page 74 Select the software application that launches when you press the scan button on your scanner. Device Settings Adjust various scanner settings or view the scan counter. (This option opens the Epson Scan 2 Utility.) Change Select the scanner you want to use that is connected via USB or Wi-Fi.
  • Page 75: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 76 Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the scanner and unplug the AC adapter. 2.
  • Page 77 Epson cleaning kit to remove stains. Use a small amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.
  • Page 78 6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or the included microfiber cloth. Caution: Use only a genuine Epson cleaning kit or the included microfiber cloth to clean the roller; using a dry cloth may damage the surface of the roller.
  • Page 79 7. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or the included microfiber cloth. Caution: Use only a genuine Epson cleaning kit or the included microfiber cloth to clean the roller; using a dry cloth may damage the surface of the roller.
  • Page 80: Checking The Scanner Roller Counter

    Epson cleaning kit or the included microfiber cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. 10. Close the scanner cover. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced.
  • Page 81 Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4.
  • Page 82: Replacing The Scanner Rollers

    Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when the number of scans exceeds the life cycle of the rollers. Check the scanner roller counter to see when you need to replace the rollers. 1.
  • Page 83 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 84 6. Pull down the tab on the pickup rollers and slide the rollers to the right to remove them. 7. To install the new pickup rollers, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the rollers.
  • Page 85 8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 86 9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
  • Page 87 15. Plug in the AC adapter and turn on the scanner. 16. Reset the roller counter. Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter...
  • Page 88: Resetting The Scanner Roller Counter

    • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab.
  • Page 89: Transporting Your Scanner

    You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here.
  • Page 90 3. Close the input tray and the output tray. Note: Make sure the output tray is securely closed. 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner...
  • Page 91: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
  • Page 92 • Check the scanner connection to your computer to make sure it is • ! error secure. • ready • Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support. • AP mode • Wi-Fi ready light is off and The firmware update has failed and the scanner is in recovery mode.
  • Page 93: Solving Scanning Problems

    • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Sleep Timer setting in the Epson Scan 2 Utility.
  • Page 94: Scanning Software Does Not Operate Correctly

    • Check that the correct scanner is selected using the Epson Scan 2 Utility. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. • On Windows, be sure to unblock the EEventManager Application program in the Windows security settings;...
  • Page 95: Original Feeds Incorrectly In Scanner

    • If your scanner is connected to one computer via USB and another computer via wireless connection, pressing the scan button on the scanner will save the scanned images to the computer connected via USB. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references...
  • Page 96: Original Jams In Scanner

    Related tasks Cleaning Inside Your Scanner Loading Photos in the Input Tray Loading Multiple Sizes of Photos in the Input Tray Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: Never pull or remove a jammed original without opening the scanner first or damage to the rollers can occur.
  • Page 97 4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.
  • Page 98: Scanning Is Slow

    6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Clean inside the scanner and clean the rollers. •...
  • Page 99: Cannot Scan Over A Network

    Then try scanning again. You can also unblock your scanner driver or network address in your firewall or anti-virus software. • If the Firewall function is active, the scanner may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add.
  • Page 100: Solving Scanned Image Quality Problems

    Check these sections if a scanned image on your computer screen has a quality problem. Note: For additional solutions when scanning with the Epson FastFoto software, see the Epson FastFoto help utility. For solutions when using the Epson ScanSmart software, see the Epson...
  • Page 101: Streaks Appear In All Scanned Images

    • The Epson FastFoto software can alert you when dirt is detected on the scanner glass. Click Settings > Device Setting > Scanner Setting and select a setting for Detect Glass Dirt. Click Set.
  • Page 102: Uninstalling Scanner Software - Mac

    Uninstall/Change. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.
  • Page 103: Where To Get Help

    Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your product.
  • Page 104: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
  • Page 105: General Specifications

    • OS X 10.11.x Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X are not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...
  • Page 106 Document size Maximum: (Epson ScanSmart) • 8.5 × 240 inches (215.9 × 6096 mm) at 200 dpi • 8.5 × 214 inches (215.9 × 5435.6 mm) at 300 dpi • 8.5 × 15.5 inches (215.9 × 393.8 mm) at 600 dpi Minimum: 2 ×...
  • Page 107: Dimension Specifications

    Output resolution 75 to 1200 dpi in 1 dpi increments (maximum output resolution is determined by the document size) (Epson ScanSmart) 75 to 300 dpi if length is 15.5 inches (393.7 mm) to 215 inches (5461.0 mm) 75 to 200 dpi if length is 215 inches (5461.1 mm) to 240 inches (6096.0 mm)
  • Page 108: Electrical Specifications

    Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions. Rated DC input power supply DC 24 V voltage Rated DC input current Power consumption Operating: 17 W (approximate) (USB connection) Ready mode: 9.2 W (approximate) Sleep mode: 1.2 W (approximate)
  • Page 109: Environmental Specifications

    Environmental Specifications Temperature Operating: • Photo scanning: 50 to 95 °F (10 to 35 °C) • Document scanning: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions...
  • Page 110: Safety And Approvals Specifications

    Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate generation (Server) Certificates/Secret key imports (Server) Authentication for email sending POP before SMTP, APOP, SMTP Authentication MIB accessing SNMPv3 Authentication/Encryption...
  • Page 111 • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) • This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 112: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 113 • Do not place or store the scanner outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. •...
  • Page 114: Restrictions On Copying

    ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
  • Page 115: Default Delay Times For Power Management For Epson Products

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 116 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 117 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 118: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
  • Page 119: Fcc Compliance Statement

    General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 120: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

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