Epson DS-530 II User Manual
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Epson DS-530 II User Manual

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Table of Contents

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User's Guide
Product Features
Scanner Basics
Specifications of Originals and Placing
Originals
Basic Scanning
Maintenance
Solving Problems
NPD6412-00 EN

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Table of Contents
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Summary of Contents for Epson DS-530 II

  • Page 1 User's Guide Product Features Scanner Basics Specifications of Originals and Placing Originals Basic Scanning Maintenance Solving Problems NPD6412-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 Trademarks ❏ EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson. ❏ Microsoft ® ® ® , Windows , and Windows Vista are registered trademarks of Microsoft Corporation. ❏ Apple, macOS, and OS X are registered trademarks of Apple, Inc.

  • Page 4: Table Of Contents

    Assigning a Job to the Scanner Button (Mac OS). 89 (Epson Scan 2)......23 Scanning Different Sizes or Types of Originals Application for Updating Software and One by One (Automatic Feeding Mode).
  • Page 5 Scanner Lights Indicate an Error... . 164 Contacting Epson Support....185 The Scanner Does Not Turn On... . 164 Before Contacting Epson.
  • Page 6 Help for Users in Vietnam....187 Help for Users in Indonesia....188 Help for Users in Hong Kong.
  • Page 7 About This Manual Introduction to the Manuals......... . . 8 Marks and Symbols.

  • Page 8: About This Manual

    Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
  • Page 9 About This Manual > Operating System References ❏ Microsoft ® ® Windows 8.1 operating system ❏ Microsoft ® ® Windows 8 operating system ❏ Microsoft ® ® Windows 7 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, and OS X Yosemite.

  • Page 10: Important Instructions

    Important Instructions Safety Instructions..........11 Restrictions on Copying.

  • Page 11: Safety Instructions

    ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions.

  • Page 12: Restrictions On Copying

    Important Instructions > Restrictions on Copying ❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners except as specifically explained in the product’s guides. ❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical outlet.

  • Page 13: Product Features

    Product Features Paper Protection to Reduce Damage to the Originals......14 Notification of Dirt on the Sensor........14 Double-Feed Detection Feature with Selectable Stop Timing.

  • Page 14: Paper Protection To Reduce Damage To The Originals

    Product Features > Double-Feed Detection Feature with Selectable Stop Timing Paper Protection to Reduce Damage to the Originals This scanner comes with a paper protection feature. This feature reduces damage to originals by stopping scanning when it detects a feeding error, such as when scanning stapled documents by mistake. Related Information “Setting the Document Protection Feature”...

  • Page 15: High-Quality Scanning With Automatic Document Detection

    Product Features > High-Quality Scanning with Automatic Document Detection For example, when scanning slips attached to sheets of paper, selecting After Eject detects a double-feed and stops after ejecting the paper, but allows you to continue scanning. Related Information “Setting the Operation When a Double-Feed is Detected” on page 133 &...
  • Page 16 Product Features > High-Quality Scanning with Automatic Document Detection Related Information “Application for Controlling the Scanner (Epson Scan 2)” on page 23 &...

  • Page 17: Scanner Basics

    Scanner Basics Part Names and Functions..........18 Buttons and Lights on the Control Panel.

  • Page 18: Part Names And Functions

    Scanner Basics > Part Names and Functions Part Names and Functions Front ADF (Automatic Document Feeder) Feeds loaded originals automatically. Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. Input tray Loads originals. Pull out the tray extension if originals are too big for the input tray.
  • Page 19 Scanner Basics > Part Names and Functions Security slot Inserts a security lock for theft prevention. USB port Connects a USB cable. DC inlet Connects the AC adapter. Inside Cover open lever Pull the cover open lever and open the scanner cover. Scanner cover Pull the cover open lever and open the scanner cover when cleaning inside of the scanner and removing jammed paper.

  • Page 20: Buttons And Lights On The Control Panel

    Scanner Basics > > Buttons and Lights on the Control Panel Buttons Buttons and Lights on the Control Panel Buttons Power button Turns the scanner on or off. Double feed detection skip button Normally, an error occurs when detecting double feeds when loading envelopes, plastic cards, originals with labels or stickers, and so on.

  • Page 21: Lights

    Scanner Basics > > Buttons and Lights on the Control Panel Lights “Placing Laminated Cards” on page 44 & “Placing Envelopes” on page 56 & “Cleaning Inside the Scanner” on page 148 & Lights Error light An error has occurred. See “Light Error Indicators” for more details. Automatic Feeding Mode The scanner is in Automatic Feeding Mode.

  • Page 22: Error Indicators

    1. Connect the computer and the scan- ner with a USB cable. (During recovery mode, you cannot update the firm- ware over a network connection.) 2. Visit your local Epson website for fur- ther instructions. Related Information “Removing Jammed Originals from the Scanner” on page 166 &...

  • Page 23: Application For Controlling The Scanner (Epson Scan 2)

    Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.

  • Page 24: Software For Managing Devices On The Network (Epson Device Admin)

    Option Items and Consumables Information Carrier Sheet Codes ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > EPSON Software Updater. Starting on Mac OS Select Go > Applications > Epson Software > EPSON Software Updater.

  • Page 25: Roller Assembly Kit Codes

    B12B819681 (India only) This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement cycle. The replacement cycle may vary depending on different paper types, such as paper that generates a lot of paper dust or paper with a rough surface that may shorten the life cycle.

  • Page 26: Flatbed Scanner Dock Codes

    The dock combines the product (the sheet feed scanner) and a flatbed scanner allowing you to use it as a single scanner. This allows you to scan cardboard, booklets, and so on, that you cannot feed using the ADF. Part name Codes B12B819011 Flatbed Scanner Dock B12B819021 (China only) Flatbed Scanner Epson Perfection V19/V39 Windows only...

  • Page 27: Specifications Of Originals And Placing Originals

    Specifications of Originals and Placing Originals Specifications of Originals..........28 Placing Originals.

  • Page 28: Specifications Of Originals

    Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper...
  • Page 29 Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Size Measurement Thickness Paper Type Loading Capacity 210×297 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 6 mm (0.23 in.) (8.3×11.7 in.) Fine paper 80 g/m2: 50 sheets Recycled paper...
  • Page 30 Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Specifications of Plastic Cards The specification of plastic card you can load into the scanner. Size Card Type Thickness Loading Capacity Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.) or 1 card...

  • Page 31: Types Of Originals That Require Attention

    Specifications of Originals and Placing Originals > > … Specifications of Originals Types of Original Type Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be 0.3 mm (0.012 in.) or less 5 sheets loaded directly into the (excluding the thickness of scanner the Carrier Sheet)

  • Page 32: Types Of Originals That Must Not Be Scanned

    Off in Detect Double Feed on the Main Settings tab in Epson Scan 2 window. When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 33: Placing Originals

    Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Note: ❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use the Carrier Sheet (sold separately).
  • Page 34 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Placing Standard Size Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏...
  • Page 35 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.
  • Page 36 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed.
  • Page 37 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Note: ❏ When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or facing down. There must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals. However, there can be holes within 30 mm (1.2 inches) from the leading edge of the originals.

  • Page 38: Long Paper

    Specifications of Originals and Placing Originals > > Placing Originals Long Paper Long Paper Specifications of Long Paper The specification of long paper you can load into the scanner. Size Thickness Paper Type Loading Capacity Maximum width: 215.9 mm (8.5 in.) 50 to 130 g/m2 Plain paper 1 sheet...
  • Page 39 Specifications of Originals and Placing Originals > > Placing Originals Long Paper 2. Slide the edge guides on the input tray all the way out. 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance.

  • Page 40: Plastic Cards

    Settings button on the Scan Settings screen. There are three ways to specify the paper size in Epson Scan 2, if the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.
  • Page 41 Specifications of Originals and Placing Originals > > Placing Originals Plastic Cards Size Card Type Thickness Loading Capacity Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.) or 1 card Horizontal (Landscape) less 54.0×85.6 mm Without embossing 0.76 mm (0.03 in.) to 5 cards (2.1×3.3 in.) 1.1 mm (0.04 in)
  • Page 42 Specifications of Originals and Placing Originals > > Placing Originals Plastic Cards 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance. Important: Do not load plastic cards vertically.
  • Page 43 Select Plastic Card in Document Size or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the card from the ADF and then reload it, press the (Double Feed Detection Skip) button on the scanner as shown below to disable Detect Double Feed for the next scan, and then scan again.

  • Page 44: Laminated Cards

    Specifications of Originals and Placing Originals > > Placing Originals Laminated Cards Laminated Cards Specifications of Laminated Cards The specification of laminated cards you can load into the scanner. Size Thickness Loading Capacity 120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 card Placing Laminated Cards 1.
  • Page 45 Specifications of Originals and Placing Originals > > Placing Originals Laminated Cards 3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF. Slide the laminated cards into the ADF until they meet resistance. 4.

  • Page 46: Large Size Originals

    See the Epson Scan 2 help for details. ❏ Select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the card from...
  • Page 47 Specifications of Originals and Placing Originals > > Placing Originals Large Size Originals Placing Large Size Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2.
  • Page 48 Specifications of Originals and Placing Originals > > Placing Originals Large Size Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5.

  • Page 49: Irregular Shaped Originals

    297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
  • Page 50 Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals Placing Irregular Shaped Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2.
  • Page 51 Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5.

  • Page 52: Photographs

    ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
  • Page 53 Specifications of Originals and Placing Originals > > Placing Originals Photographs Placing Photographs 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3.
  • Page 54 Specifications of Originals and Placing Originals > > Placing Originals Photographs 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides.

  • Page 55: Envelopes

    ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
  • Page 56 Specifications of Originals and Placing Originals > > Placing Originals Envelopes Placing Envelopes 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 57 Specifications of Originals and Placing Originals > > Placing Originals Envelopes 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up.

  • Page 58: Mixture Of Originals

    Select Off in Detect Double Feed on the Main Settings tab. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the envelope...
  • Page 59 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals Note: ❏ If originals are jammed or are not fed correctly, enabling Slow mode may improve feeding. ❏ Alternatively, you can scan originals of different paper sizes and types by loading them one by one using Automatic Feeding Mode.
  • Page 60 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Note: ❏...

  • Page 61: Basic Scanning

    Basic Scanning Scanning Using a Scanner Button........62 Scanning from a Computer.

  • Page 62: Scanning Using A Scanner Button

    Note: ❏ Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly. ❏ When Document Capture Pro (Windows) or Document Capture (Mac OS) is installed on your computer, you can assign the job to a button on the scanner and run the job by pressing it.
  • Page 63 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) Related Information “Application for Scanning Documents (Document Capture Pro / Document Capture)” on page 22 & “Placing Originals” on page 33 & “Setting a Resolution That Suits the Scanning Purpose” on page 79 &...
  • Page 64 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 2. Click the Job Scan tab, and then click the icon of the job you want to perform. The selected job is performed. When you perform a job for which Show the preview while scanning has been selected in the Scan Settings, a preview screen is displayed while scanning.
  • Page 65 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) ❏ Form 4. For jobs for which Show Edit Page dialog before saving has been selected in the Scan Settings, check the scan results on the Edit Scanned Results screen after scanning, and then make edits as necessary. You can check and edit the following on the Edit Scanned Results screen.
  • Page 66 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 5. Click Complete to finish performing the Job Scan. What is a Simple Scan? You can scan documents without creating a job. Check the results after scanning, and then save or set the destination.
  • Page 67 2. Click the Simple Scan tab, select Document Size, and then click the SCANdouble-sided or SCANsingle- sided icon. Note: Click Scan Settings to set the resolution. You can make more detailed settings from Epson Scan 2. The image being scanned is displayed.
  • Page 68 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 3. Check the scan results on the Edit Scanned Results screen, make edits as necessary, and then click Next. 4. Select the destination for the scanned data on the Select Destination screen.

  • Page 69: Scanning Using Document Capture (Mac Os)

    Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Set the file you want to save and the save format on the Destination Settings screen. You can also make more detailed settings according to the destination. Displayed items depend on the destination.
  • Page 70 Scanning from a Computer Scanning Using Document Capture (Mac OS) 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 71 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 3. Click the + icon. The job setting screen is displayed. 4. Set the Job Name.
  • Page 72 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals.
  • Page 73 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 6. Click Output, and then make the output settings. ❏ Save in: Select the save folder for the scanned image. ❏ Example of File Name: Display an example of the file name for the current settings. ❏...
  • Page 74 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏...

  • Page 75: Scanning Using Epson Scan 2

    1. Place the original. 2. Start Epson Scan 2. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
  • Page 76 Scanning Using Epson Scan 2 ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2.
  • Page 77 Basic Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 Note: ❏ ADF is set as the Document Source automatically. ❏ On the Main Settings tab, you can also make the following settings. ❏ Stitch Images: Select to stitch the images on the front and rear when scanning both sides of the original.
  • Page 78 > > Scanning from a Computer Scanning Using Epson Scan 2 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. After selecting the save format, select Options from the list.
  • Page 79 Required Settings for Special Originals in Epson Scan 2 Window You need to set certain items on the Main Settings tab in Epson Scan 2 window when scanning special originals. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.
  • Page 80 > > Scanning from a Computer Scanning Using Epson Scan 2 ❏ File size becomes large (When you double the resolution, the file size becomes about four times larger.) ❏ Scanning, saving, and reading the image takes a long time ❏...

  • Page 81: Advanced Scanning

    Advanced Scanning Setting a Job............82 Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode).

  • Page 82: Setting A Job

    Creating and Registering a Job (Windows) Explains how to set a job in Document Capture Pro. See the Document Capture Pro help for details on the features. https://support.epson.net/dcp/ 1. Start Document Capture Pro. 2. Click Job Settings on the Job Scan screen.
  • Page 83 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 3. Click New Job. Note: To create a new job based on another job, click the job you want to use as the base, and then click Duplicate. The Job Settings window is displayed.
  • Page 84 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 5. On the 1. Scan tab, set the scan job operations you want to create. ❏ Make basic scanning settings. To make more advanced settings, click Detailed Settings to open the settings screen. Change the scan operation and click Save to return to the Document Capture Pro screen.
  • Page 85 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 6. On the 2. Save tab, you can make settings for saving the scan results. ❏ Set the name of the file. When you select a component you want to use for the file name from File Name Components, it is added to the file name.
  • Page 86 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 7. You can make index file settings on the 3. Index tab. ❏ When creating an index file, select Enable Index Function. Click Index Settings and select the items you want to use for the index. ❏...
  • Page 87 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 8. Set the destination settings on the 4. Send tab. When Destination is selected, setting items are displayed according to the send destination. When you have finished making transfer settings, click Next or the 5. Confirm/Test tab. 9.

  • Page 88: Creating And Registering A Job (Mac Os)

    Advanced Scanning > > Setting a Job Creating and Registering a Job (Mac OS) ❏ Perform a test scan using the job that is currently set. 10. Click Save to finish creating the job. If you go on to create a new job, make edits, duplicate, delete, and so on, continue to make settings. To finish making job settings, click the Back button on the left of the toolbar to return the job screen.

  • Page 89: Assigning A Job To The Scanner Button (Windows)

    Advanced Scanning > > Setting a Job Assigning a Job to the Scanner Button (Mac OS) ❏ Destination: Select the destination of the scanned images. You can send them by email or forward them to an FTP server or Web server. 5.

  • Page 90: Scanning Different Sizes Or Types Of Originals One By One (Automatic Feeding Mode)

    1. Start Epson Scan 2. Note: When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen. 2. Select Automatic Feeding Mode on the Main Settings tab.

  • Page 91: Various Scanning Settings For Document Capture Pro (For Windows Only)

    Advanced Scanning > Various Scanning Settings for Document Capture Pro (for Windows Only) Automatic Feeding Mode starts. light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 5. Adjust the edge guides, and then place the original in the ADF. Scanning starts automatically.

  • Page 92: Dividing Documents Using A Specified Number Of Pages

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu Related Information “Dividing documents using a specified number of pages” on page 92 & “Dividing documents using blank sheets of paper” on page 95 &...
  • Page 93 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Set File Type to PDF.
  • Page 94 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 3. Select Apply job separation, set Separator to Fixed Page, and then click Separation Settings. 4. On the Job Separation Settings screen, set the number of pages at which you want to divide the document. For example, when you specify "3", the document is divided after scanning every three pages.

  • Page 95: Dividing Documents Using Blank Sheets Of Paper

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu Note: Since there are no save formats (image files such as JPEGs) that support multiple pages, you cannot create multi-page files. When Create Folder is selected, the document is divided at the page number you specified (number of files), and then saved to a folder.
  • Page 96 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu This section explains the job settings for "Dividing a document using blank pages, and saving as PDF files” when a blank page is placed between the third and fourth pieces of paper. 1.
  • Page 97 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 2. Set File Type to PDF. 3. Select Apply job separation, set Separator to Blank Page, and then click Separation Settings.
  • Page 98 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 4. On the Job Separation Settings screen, select Delete a page for separator. Blank pages are removed after sorting. Note: ❏ If you also need to save the blank pages, clear Delete a page for separator. However, the first page of each separated file will be blank.

  • Page 99: Creating And Saving Folders Using The Barcode Character Information

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Creating and saving folders using the barcode character information Using the barcode information, you can divide files by each page on which a barcode is detected, and you can create and save folders using the text information in the barcode.
  • Page 100 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 2. Select Apply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use. To select individual barcode types, clear All Barcode Type.
  • Page 101 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 4. Check Create Folder, select Barcode from Folder Name Components.
  • Page 102 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.

  • Page 103: Creating Two Levels Of Folders Using Two Types Of Barcode

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l Related Information “Placing Originals” on page 33 & “Scanning Using Document Capture Pro (Windows)” on page 62 & Creating two levels of folders using two types of barcode You can create and save two levels of folders in a folder tree using two types of barcode information on the documents.
  • Page 104 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l 1. Display the Job Settings screen, and then click the 2. Save tab. 2. SelectApply job separation, set Separator to Barcode, and then click Separation Settings. 3.
  • Page 105 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l In this example, the QR code has been selected. 4. Check Create Folder, select Barcode from Folder Name Components. Note: You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order.
  • Page 106 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l 5. Select Apply job separation in two stages, set Separator to Barcode, and then click Separation Settings. 6. Additionally, on the Job Separation Settings screen, select the type of barcode you want to use for the second folder, select Create Folder, and then select Barcode from Folder Name Components and add to Folder Name.

  • Page 107: Saving Files With File Names Using The Barcode Character Information

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 108 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi This section explains the job settings for "Sorting by barcode, and saving files with file names using the text information in the barcode”. 1.
  • Page 109 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 2. Select Apply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use (placed in the document). Click OK to return to the Job Settings screen.
  • Page 110 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 4. Click Details. Note: To select Barcode from File Name Components, make the setting from Details and then select it. 5. On the Name Component Settings screen, click Barcode, and then select the barcode type you want to use (which is on the original).
  • Page 111 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ When using a 2D barcode that has a large number of informational items, make sure you specify the maximum length of text that can be detected in Maximum Length of Detected Text. ❏...

  • Page 112: Creating And Saving Folders Using Ocr Characters

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: You can specify the point at which the File Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 113 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Select Apply job separation, set Separator to OCR, and then click Separation Settings.
  • Page 114 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 3. On the Job Separation Settings screen, select the language of the text being read from Recognition Text. Select Create Folder, and then select OCR from Folder Name Components. OCR is added to Folder Name.
  • Page 115 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 5. Click OK on the Scan Settings screen. 6. In the scanned preview image, specify the text detection area. Click the starting point, and then drag to display a blue border to specify the text detection area.
  • Page 116 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ In Maximum Length of Detected Text, you can specify the maximum number of characters used for the folder name from the text detected in the specified area. ❏...

  • Page 117: Saving Files With File Names Using Ocr Characters

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi “Scanning Using Document Capture Pro (Windows)” on page 62 & Saving files with file names using OCR characters Using OCR (a function for detecting text in scanned images and converting it to readable text), you can read the text from the specific area, and then save files with file names using the recognized text.
  • Page 118 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 2. Select Apply job separation, set Separator to OCR, and then click Separation Settings. 3. On the Job Separation Settings screen, select the language of the text being read from Recognition Text.
  • Page 119 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 4. To set the OCR text detection area, place the document on the scanner, and then click Preview Scan. 5. Click OK on the Scan Settings screen.
  • Page 120 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 6. In the scanned preview image, specify the text detection area. Click the starting point and drag to display an expanding blue border to specify the text detection area. Click OK to return to the Job Settings screen. 7.
  • Page 121 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 8. On the Name Component Settings screen, click OCR, and then select the language of the text being read from Recognition Text. Set the same language for the text as set in step 3.
  • Page 122 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 10. Click OK on the Scan Settings screen. 11. In the scanned preview image, specify the text detection area. Click the starting point, and then drag to display a blue border to specify the text detection area.
  • Page 123 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ In Maximum Length of Detected Text, you can specify the maximum number of characters used for the file name from the text detected in the specified area. ❏...

  • Page 124: Creating And Saving Folders For Each Form

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: You can specify the point at which the File Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 125 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Select Apply job separation, select Form in Separator, and then click Separation Settings.
  • Page 126 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 3. Click Add on the Job Separation Settings screen. Note: If you want to use a form for separation that has already been registered, select the form name. To edit form information that has already been registered, select the form, and then click Edit.
  • Page 127 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 4. Place the original of the form you want to register on the scanner, and then click Preview Scan. Note: Only one page of form information is saved even if there are multiple originals. 5.
  • Page 128 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 6. Enter a name for the form, and then click Register. 7. Repeat steps 3 to 6 to register all of the form information you want to use for separating. 8.
  • Page 129 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Form is added to the Folder Name. Related Information “Placing Originals” on page 33 & “Scanning Using Document Capture Pro (Windows)” on page 62 &...

  • Page 130: Useful Features

    Useful Features Setting the Glass Surface Stain Detection Feature......131 Setting the Document Protection Feature....... . 132 Setting the Operation When a Double-Feed is Detected.

  • Page 131: Setting The Glass Surface Stain Detection Feature

    Enter the software name in the search charm, and then select the icon displayed. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs - EPSON - Epson Scan 2 - Epson Scan 2 Utility.

  • Page 132: Setting The Document Protection Feature

    Enter the software name in the search charm, and then select the icon displayed. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs - EPSON - Epson Scan 2 - Epson Scan 2 Utility.

  • Page 133: Setting The Operation When A Double-Feed Is Detected

    When you are satisfied that there are no problems in the scanned image, you can continue scanning. The default setting is Immediate. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON - Epson Scan 2 Utility.
  • Page 134 Enter the software name in the search charm, and then select the icon displayed. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs - EPSON - Epson Scan 2 - Epson Scan 2 Utility.

  • Page 135: Using The Flatbed Scanner Dock

    Using the Flatbed Scanner Dock About the Flatbed Scanner Dock........136...

  • Page 136: About The Flatbed Scanner Dock

    Using the Flatbed Scanner Dock > > … About the Flatbed Scanner Dock Part Names and Functions of the Fl About the Flatbed Scanner Dock The optional Flatbed Scanner Dock allows you to scan from the scanner glass. Note: You need the applicable flatbed scanner to use the Flatbed Scanner Dock. Part Names and Functions of the Flatbed Scanner Dock Front Stopper...

  • Page 137: Scanning From The Scanner Glass

    Using the Flatbed Scanner Dock > > About the Flatbed Scanner Dock Scanning from the Scanner Glass USB port 1 Connects a USB cable to connect to a computer. USB port 2 Connects a USB cable to connect to the sheet feed scanner. DC inlet Connects the AC adapter.
  • Page 138 Using the Flatbed Scanner Dock > > About the Flatbed Scanner Dock Scanning from the Scanner Glass 2. Open the document cover. 3. Place your document or photo face down on the scanner glass making sure the upper corner of the side you want to scan is against the corner of the scanner next to the arrow mark.

  • Page 139: Notes On Using The Flatbed Scanner Dock

    ❏ Do not leave originals on the scanner glass for an extended period of time as they may stick. 5. Start Document Capture Pro (Windows), Document Capture (Mac OS), or Epson Scan 2. 6. Select Scanner Glass from the Document Source list on the scan setting screen.
  • Page 140 Using the Flatbed Scanner Dock > > … About the Flatbed Scanner Dock Notes on Using the Flatbed Scanne Note: ❏ Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
  • Page 141 Using the Flatbed Scanner Dock > > … About the Flatbed Scanner Dock Notes on Using the Flatbed Scanne Note: ❏ Make sure you raise and slide the stopper so that it is a little bit longer than the length of the original. This allows the ejected originals to be stacked comfortably on the output tray.
  • Page 142 Using the Flatbed Scanner Dock > > … About the Flatbed Scanner Dock Notes on Using the Flatbed Scanne Note: ❏ Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.

  • Page 143: Maintenance

    Using the Flatbed Scanner Dock > > About the Flatbed Scanner Dock Maintenance Maintenance Cleaning the Flatbed Scanner Dock To keep your Flatbed Scanner Dock in optimum condition, follow the steps below to clean it periodically. Important: ❏ Never use alcohol, thinner, or corrosive solvent to clean the Flatbed Scanner Dock. These chemicals can damage the Flatbed Scanner Dock components and the case.
  • Page 144 Using the Flatbed Scanner Dock > > About the Flatbed Scanner Dock Maintenance Transferring and Transporting the Flatbed Scanner Dock Caution: When lifting the Flatbed Scanner Dock, place your hands in the positions shown below. If you lift the Flatbed Scanner Dock by holding it in other positions, the Flatbed Scanner Dock may fall or you may trap your fingers when placing the Flatbed Scanner Dock.

  • Page 145: Troubleshooting For The Flatbed Scanner Dock

    Using the Flatbed Scanner Dock > > … About the Flatbed Scanner Dock Troubleshooting for the Flatbed Sc 2. Unplug the AC adapter, and then disconnect the USB cable that is connected to the computer from the Flatbed Scanner Dock. 3.
  • Page 146 Advanced Settings tab. ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ When scanning from the scanner glass, place black paper or a desk pad over the original.

  • Page 147: Maintenance

    Maintenance Cleaning Outside the Scanner........148 Cleaning Inside the Scanner.

  • Page 148: Cleaning Outside The Scanner

    You can check the latest number of scans in the Epson Scan 2 Utility. If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove stains. Use a small amount of cleaner on the cleaning cloth to remove the stains.
  • Page 149 3. Pull the cover open lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. Important: ❏...
  • Page 150 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
  • Page 151 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.

  • Page 152: Resetting The Number Of Scans After Regular Cleaning

    The rollers rotate a bit each time you press the button. Press the button several times to rotate the rollers. Use a genuine Epson cleaning kit or a soft, moist cloth to clean the rollers as they rotate. Repeat this step until the rollers are clean.
  • Page 153 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 154: Replacing The Roller Assembly Kit

    Maintenance > Replacing the Roller Assembly Kit Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on your computer screen, follow the steps below to replace it.
  • Page 155 Maintenance > Replacing the Roller Assembly Kit 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. Important: Do not pull out the pickup roller forcibly.
  • Page 156 Maintenance > Replacing the Roller Assembly Kit 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
  • Page 157 Maintenance > Replacing the Roller Assembly Kit Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8.

  • Page 158: Resetting The Number Of Scans After Replacing The Rollers

    Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them. Related Information “Roller Assembly Kit Codes” on page 25 & Resetting the Number of Scans After Replacing the Rollers Reset the number of scans using Epson Scan 2 Utility after replacing the Roller Assembly Kit.
  • Page 159 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 160: Energy Saving

    Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 161: Transporting The Scanner

    Maintenance > Updating Applications and Firmware Transporting the Scanner When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner. 1. Press the button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3.
  • Page 162 Select Finder > Go > Applications > Epson Software > EPSON Software Updater. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.

  • Page 163: Solving Problems

    Solving Problems Scanner Problems..........164 Problems Starting Scanning.

  • Page 164: Scanner Problems

    ❏ Make sure the scanner cover is closed. ❏ Make sure the scanner is connected to your computer properly. ❏ Make sure Epson Scan 2 is installed correctly. ❏ If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB connection.

  • Page 165: Paper Feeding Problems

    Solutions Make sure the following applications are installed: ❏ Document Capture Pro (Windows) or Document Capture (Mac OS) ❏ Epson Scan 2 If the applications are not installed, install them again. Job is not assigned to the scanner button. Solutions Check that the job is correctly assigned to the scanner button in Document Capture Pro (Windows) or Document Capture (Mac OS).

  • Page 166: Removing Jammed Originals From The Scanner

    ❏ Use Automatic Feeding Mode, and scan originals one by one. When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 167: The Original Jams In The Scanner Frequently

    Solving Problems > > Paper Feeding Problems The Original Jams in the Scanner Frequently 3. Carefully remove any originals remaining inside the scanner. 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow.

  • Page 168: Paper Protection Does Not Work Correctly

    Solving Problems > > Paper Feeding Problems Scanning Takes a Long Time ❏ If the ejected originals get stuck in the output tray, store the output tray and do not use it. Related Information “Cleaning Inside the Scanner” on page 148 &...

  • Page 169: Scanned Image Problems

    Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2 Utility . When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a soft cloth.

  • Page 170: Expanding Or Contracting The Scanned Image

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.

  • Page 171: Scanned Image Or Text Is Blurred

    Epson Scan 2: Click the Advanced Settings tab > Text Enhancement. Depending on the condition of your scanned image, click Settings in the Epson Scan 2 window and try setting a lower level for Edge Enhancement or a higher level for Noise Reduction Level.

  • Page 172: The Edge Of The Original Is Not Scanned When Automatically Detecting The Size Of The Original

    Note: If the size of the original you want to scan is not on the list, create the size manually in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 173: Cannot Solve Problems In The Scanned Image

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
  • Page 174 6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.

  • Page 175: Installing Your Applications

    ❏ When reinstalling applications, you need to uninstall them first. 1. Quit all running applications. 2. When installing scanner driver (Epson Scan 2), disconnect the scanner and the computer temporarily. Note: Do not connect the scanner and the computer until you are instructed to do so.

  • Page 176: Technical Specifications

    Technical Specifications General Scanner Specifications........177 Dimensions and Weight Specifications.

  • Page 177: General Scanner Specifications

    Technical Specifications > General Scanner Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan)

  • Page 178: Dimensions And Weight Specifications

    ❏ Sleep mode : Approx. 1.0 W ❏ Power off: Approx. 0.1 W Note: For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption AC Adapter Electrical Specifications Model A461H (AC 100-240 V) A462E (AC 220-240 V)

  • Page 179: Environmental Specifications

    Technical Specifications > System Requirements Environmental Specifications Temperature When operating 5 to 35 °C (41 to 95 °F) When stored –25 to 60 °C (–13 to 140 °F) Humidity When operating 15 to 80% (without condensation) When stored 15 to 85% (without condensation) Operating conditions Ordinary office or home conditions.
  • Page 180 Technical Specifications > System Requirements *1 *2 macOS Catalina Mac OS macOS Mojave macOS High Sierra macOS Sierra OS X El Capitan OS X Yosemite Fast User Switching on Mac OS or later is not supported. The UNIX File System (UFS) for Mac OS is not supported.

  • Page 181: Standards And Approvals

    Standards and Approvals Standards and Approvals for European Models......182 Standards and Approvals for Australian Models......182 Standards and Approvals for U.S.

  • Page 182: Standards And Approvals For European Models

    The following models are CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity J382D A461H, A462E Flatbed Scanner Dock option The following model is CE marked and in compliance with all the applicable EU Directives.
  • Page 183 Standards and Approvals > Standards and Approvals for U.S. Models AC adapter (A461H) Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 FCC Part 15 Subpart B Class B CAN ICES-3 (B)/NMB-3 (B) Flatbed Scanner Dock option FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B...

  • Page 184: Where To Get Help

    Contacting Epson Support........

  • Page 185: Technical Support Web Site

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 186: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 187: Help For Users In Thailand

    Where to Get Help > > Contacting Epson Support Help for Users in Vietnam World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk...

  • Page 188: Help For Users In Indonesia

    Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail...

  • Page 189: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 190: Help For Users In Malaysia

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 191 Contacting Epson Support Help for Users in the Philippines Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact...

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