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Example 13-47 on page 446 shows two library errors and one volume error. The
volume error may be because of a true hardware problem or a media error. In this
case, you may try to use another tape to isolate the problem or even use another
tape unit. You might realize that it was just a matter of cleaning the unit.
13.8.2 Machine errors
Although Tivoli Storage Manager can handle many error conditions, it cannot
resolve all possible errors. Therefore, when an unexpected error condition is
met, Tivoli Storage Manager notifies the operating system event logging so that
you may further isolate the problem. Note that not all error messages are true
problems. Sometimes they are simply information messages (for example, if a
3590 tape needs cleaning, then the 3494 library manager may mount the tape
and create an information record indicating that a CLEAN operation was
performed).
AIX error report using errpt
You can locate Tivoli Storage Manager errors in the AIX error log by using the
operating system command errpt. You also can use the system management
interface tool (SMIT) fast path to run the errpt command. To use the SMIT fast
path, enter smit errpt.
Notice that the information shown in Example 13-48 may not all be from Tivoli
Storage Manager. In this example, the LFTDD error is not related to Tivoli
Storage Manager. The lmcpd and rmt1 errors might be a Tivoli Storage Manager
problem or a hardware problem. You or the technical staff must investigate the
conditions when the problem occurs and take the required actions.
Example 13-48 Output example for the AIX errpt command
root@ / >
IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION
0F78A011
C6ACA566
C6ACA566
C6ACA566
D1A1AE6F
E507DCF9
undetermined error has occurred). Refer to Appendix
the 'Messages' manual for recommended action.
03:21:45 ANR1414W Volume 032AKK access mode is "read-only" due to
previous write error.
errpt | pg
0215052600 T H rmt1
0214122700 U S lmcpd
0214121300 U S lmcpd
0214083800 U S lmcpd
0212153100 I H rmt1
0212152400 I H rmt1
RECOVERY LOGIC INITIATED BY DEVICE
MESSAGE REDIRECTED FROM SYSLOG
MESSAGE REDIRECTED FROM SYSLOG
MESSAGE REDIRECTED FROM SYSLOG
TAPE SIM/MIM RECORD
TAPE DRIVE NEEDS CLEANING
Chapter 13. Routine tasks
447
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