Troubleshooting Ead Fast Deployment; Users Cannot Be Redirected Correctly - 3Com 4500G Family Configuration Manual

Troubleshooting EAD Fast Deployment

Users Cannot be Redirected Correctly

Symptom
When a user enters an external website address in the IE browser, the user is not redirected to the
specified URL.
Analysis
The address is in the string format. In this case, the operating system of the host regards the string
a website name and tries to have it resolved. If the resolution fails, the operating system sends an
ARP request with the address in the format other than X.X.X.X. The redirection function does
redirect this kind of ARP request.
The address is within the freely accessible network segment. In this case, the device regards that
the user is trying to access a host in the freely accessible network segment, and redirection will not
take place, even if no host is present with the address.
The redirect URL is not in the freely accessible network segment, no server is present with that
URL, or the server with the URL does not provide WEB services.
Solution
Enter an IP address that is not within the freely accessible network segment in dotted decimal
notation (X.X.X.X).
Ensure that the device and the server are configured correctly.
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