Reporting Problems; Zone Problems - Bosch DS7400Xi Reference Manual

Keypad Problems (Continued)
Symptom
Chime Mode (#7) does not work
when a zone is faulted.
Some functions won't work on a
Master keypad.
15.2

Reporting Problems

Symptom
Won't send open or close reports.
Reports for partitions 2-8 are being
sent with partition 1's reporting ID.
Not getting AC power fail reports.
Panel never transmits history to
WDSRP.
The communicator test report is not
being sent.
15.3

Zone Problems

Symptom
Fire Alarm displays on keypad but
no zone numbers are displayed.
Every other zone displays Not Ready.
Page 88 P/N: F01U035325-01
Probable Cause
a) Not activating for interior zones.
b) The keypad is not assigned to the same
partition as the zone being activated.
Some functions require you to enter single
partition mode when using a Master
keypad.
Probable Cause
Not programmed correctly.
The account codes for 2-8 are not pro-
grammed or are not programmed correctly.
a) AC power fail messages are sent only
with other reports, such as low battery.
b) Check AC report offset (3338). If 00, AC
report will work like above, if another
number, AC report will be delayed.
a) Not programmed to send history.
b) Time and date not set.
a) Report not programmed properly.
b) There was a control problem at the time
the report should have been sent. If this
is the case, the communicator test
report will not be sent. Instead, the
control will send the "System Off
Normal" report.
Probable Cause
In Commercial Fire Mode, fire alarms must
be silenced before the zone number will
display.
Zone Programming is incorrect.
Copyright © 2007 Bosch Security Systems, Inc.
Possible Solution
a) Chime mode only activates for perimeter zones
- Chime mode must be programmed. Also, if
the perimeter zone has trouble enabled (trouble
on open), the chime won't work if that zone is
opening.
b) Chime mode will only activate the sounder on
keypads that are assigned to the same partition
as the zone.
The following commands require that you are in
Single Partition Mode when entering from a Master
keypad:
• History read-back
• Chime mode
• Checking zone status
• Checking zone trouble status (after #87 - Master
keypad will show only partition name)
• Bypassing zones
Possible Solution
Check addresses: 3331, 3332, 3334, and 3333.
Check addresses: 3429-3459.
a) Try forcing another report to send when AC is
not present.
b) Wait until the delay times out or set to a lower
number if desired.
a) Check programming.
b) Verify that the time in the panel is set.
a) Check programming addresses 4022, 4023,
4026, and 3340.
b) Program "System Off Normal" report in address
3347.
Possible Solution
Enter a valid disarm PIN and press #, then enter a
valid disarm PIN and press # again to display the
zones.
Program as a multiple zone input for DS7432 or
DS7460, a single zone input for contacts and
sensors, or program as a DS7465.
DS7400Xi (4+) Reference Guide