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[] Please read this manual andthe enclosed safety materials carefully!
[] Fastenthe rnannal near the garage door after installation.
[] The door WILL NOT CLOSEunless the Protector System® is connectedand
properly aligned.
[] Periodic checks of the garage dooropener are required to ensure safe operation.
[] The model number label is located onthe left side panel ofyour garage
door opener.
[] This garage door opener is compatible with IViyO ® and Secnrity÷ 2.0
TM
accessories.
[] {DONOT enable the Timer-to-Close feature if yon are installing the garage door
opener on a one-piece door, TheTimer-to-Close is to be nsed ONLY with sectional
doors.
Write down the following information
for future reference:
Serial Number:
I
Date of Purchase:
I
/
/
{
ot os
www.charnberlain.corn
The Chamberlain Group, Inc.
845 Larch Avenue
Eimhurst, Illinois 60126-1196
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Table of Contents
Related Manuals for Chamberlain HD620EV
Summary of Contents for Chamberlain HD620EV
- Page 1 TheTimer-to-Close is to be nsed ONLY with sectional doors. Write down the following information ot os for future reference: Serial Number: www.charnberlain.corn The Chamberlain Group, Inc. Date of Purchase: 845 Larch Avenue Eimhurst, Illinois 60126-1196...
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Page 2: Safety Symbol And Signal Word Review
Checkthe Door Safety Symbol and Signal Word Review This garagedoor opener has beendesignedandtestedto offersafe serviceprovideditis instal l ed, operated,maintainedand testedinstrictaccordancewiththe instructions and warningscontainedinthis manual. When you see theseSafetySymbolsand SignalWordson thefollowing pages,they will alertyou to the To preventpossibleSERIOUSINJURYor DEATH: possibilityof serious injury or death ifyou do not complywiththewarningsthataccompanythem.The •... -
Page 3: Additional Items You May Need
Tools Needed Additional Items You May Need: Surveyyourgaragearea to see ifyou will need any ofthe followingitems: • (2)2X4 PIECESOFWOOD May beused to fastenthe header bracketto thestructuralsupports.Alsoused to positionthe garagedoor opener duringinstallationand for testingthe safetyreversingsensors. • SUPPORTBRACKETANDFASTENING H ARDWARE Mustbe usedif you have a finishedceilingin yourgarage. •... -
Page 4: Carton Inventory
Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are not included in this manual. -
Page 5: Hardware Inventory
Hardware Inventory ASSEMBLY HARDWARE INSTALLATION HARDWARE Bolt Bolt Self-Threading Screw 1/4"-20xl-3/4" 1/4"-14x5/8" (2) LockNut ....... ! ..... ! ....1/4"-20 Clevis Pin 5/16"x1-1/2" Clevis Pin 5/16"x1-1/4" IJj'4q Clevis Pin 5/16"x1"0 Hex Bolt 5/16"-18x7/8" (4) Carriage Bolt Wing Nut 1/4"-20 (2) Lock Washer 3/8"... - Page 6 To garage STEP 1 Assemble the rail and trolley dooropener (TO MOTOR UNIT) To preventINJURY frompinching, keephands andfingersawayfromthejointswhile assemblingthe rail. Toavoid installation difficulties, d onotrunthegaragedooropeneruntilinstructed todoso. Inner Trolley The front railhas a cutout"windod' atthe doorend (see illustration). T he hole abovethis windowis largeron the topof the railthanon the bottom.
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Page 7: Step 2 Fastenthe Rail To The Motor Unit
STEP 2 Fastenthe rail to the motor unit Bolt Lock Nut Bolt 1/4"-20x1-3/4""U" Bracket _ To avoidSERIOUSdamageto garage door opener,use ONLYthose bolts/fasteners m ounted inthe top ofthe opener, Cover Protection Bolt Hole 1, Inserta 1/4"-20xl-3/4"bolt into thecover protectionbolt hole on the backend ofthe railas shown,Tightensecurelywitha 1/4"-20locknut, Do NOTovertighten, 2, Removethe bolt and nutfromthetop ofthe motor unit, 3, Usethe cartonto supportthe frontend ofthe rail,... -
Page 8: Step 3 Install The Idler Pulley
STEP CORRECT 3 Install the idler pulley Laythe belt besidethe rail, asshown.Graspthe endwiththe hookedtrolleyconnectorand passapproximately12" (30 cm)of beltthrough thewindow.Keepthe ribbedsidetowardthe rail, andallow itto hang untilAssemblyStep4. 2. Removethetape fromthe idler pulley.The insidecentershouldbe pre-greased.If dry, iNCORRECT regreaseto ensureproper operation. 3. Placethe idler pulley into thewindowasshown. 4. -
Page 9: Step 4 Install The Belt
STEP 4 Install the belt Pullthe belt aroundthe idler pulley andtowardthe trolley.The ribbedside mustcontact t he pulley. Hookthetrolleyconnectorinto the retainingsloton thetrolley.(a) Sprocket Withthetrolleyagainstthe screwdriver, d ispensethe remainderofthe belt along the rail towardthe motorunit aroundthe sprocket. T he sprocketteethmustengagethebelt. (b) Thread the innernut andlockwasherontothetrolleythreadshaft(c). Checkto makesurethe belt is nottwisted. -
Page 10: Step 5 Tighten The Belt And Install The Sprocket Cover
Outer Nut Spring Retainer STEP 5 Tighten the belt and install the sprocket cover Inner Nut ALWAYS keephand clear ofsprocketwhileoperating opener, LockWasher Securely attachsprocketcoverBEFOREoperating, Line 1, Spinthe innernutand lockwasherdownthe trolleythreaded shaft,awayfrom thetrolley CORRECT 2, To tightenthe belt,turn outernut inthe directionshown untilthe lineon the springretainer plate isvisible,Besurethe belt is nottwisted,andthe ribbedside facesthe rail, Line 3, Tightenthe innernutto securethe adjustment, T his setsthe springto optimumbelttension,... -
Page 11: Important Installation Instructions
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reducethe riskof SEVERE INJURY or DEATH: 1. READANDFOLLOWALLINSTALLATION WARNINGS AND INSTRUCTIONS. 9. Install w all-mountedgarage doorcontrol: 2. Installgaragedoor openerONLY onproperly balancedand lubricatedgarage door.An • withinsightofthe garage door. improperlybalanceddoor mayNOT reversewhenrequiredand couldresult inSEVERE • outof reachof childrenat minimumheight of5 feet (1.5 m). INJURYor DEATH. -
Page 12: Step 1 Determinethe Header Bracket Location
Installation STEP 1 Determinethe header bracket location OPTIONAL CEILING MOUNT Header Wall FORHEADER BRACKET Vertical Centerline of Garage Door Structural Supports To preventpossibleSERIOUSINJURYor DEATH: • HeaderbracketMUSTbe RIGIDLYfastenedto structural s upporton headerwall or ceiling, otherwisegarage door mightNOT reversewhen required.DONOTinstallheaderbracketover drywall. • ConcreteanchorsMUSTbe usedif mountingheader bracketor 2x4 into masonry. -
Page 13: Step 2 Install The Header Bracket
Installation STEP 2 Install the header bracket CEILING INSTALLATION Youcan attachthe headerbracketeitherto the wallabove thegarage door, or to theceiling.Followthe 1. Extendthe vertical c enterlineonto theceiling asshown. instructions whichwill workbestfor your particularrequirements.Do not install the headerbracket over 2. Centerthe bracketon the verticalmark,no morethan 6" (15 cm)from thewall. Makesurethe drywall.If installing intomasonry,use concreteanchors(notprovided). -
Page 14: Step 3 Attachthe Rail To The Header Bracket
Installation STEP 3 Attachthe rail to the header bracket STEP 4 Position the garage door opener 1. Alignthe railwiththe headerbracket.Inserttheclevispinthroughtheholes inthe header bracketand rail.Secure withthe ringfastener. NOTE: Usethepacking materialasa protectivebasefor thegaragedoor opener. To preventdamagetogarage door,restgaragedooropenerrailon 2x4 placedontopsedion of HARDWARE door. 0 vis. -
Page 15: Step 5 Hangthe Garage Door Opener
Installation 1, Onfinishedceilings,use the lagscrewstoattacha supportbracket(notprovided)to the STEP 5 Hangthe garage door opener structural s upportsbeforeinstallingthegarage door opener, 2, Makesurethe garagedoor opener is alignedwiththe header bracket,Measurethe distance fromeach sideof thegarage door openerto the supportbracket, 3, Cutbothpiecesofthe hangingbracket(notprovided)to requiredlengths, 4, Attachthe endof each hanging brackettothe supportbracketwithappropriatehardware(not Toavoid possibleSERIOUSINJURYfroma falling garage door opener,fastenit SECURELY to provided), structural s upportsofthe garage.Concreteanchors MUSTbe used ifinstallingANYbracketsinto... -
Page 16: Step 6 Install The Light Bulbs
Installation STEP 6 Install the light bulbs STEP 7 Attachthe emergency release rope and handle To preventpossibleSERIOUSINJURYor DEATHfrom a falling garagedoor: To preventpossibleOVERHEATING of theend panel or lightsocket: • Ifpossible,use emergencyreleasehandle to disengagetrolleyONLY whengaragedoor is • UseONLYA19 incandescent(100Wmaximum) o r compactfluorescent (26W maximum) l ight bulbs. -
Page 17: Step 8 Install The Door Bracket
Installation Metalor light weightdoorsusing a verticalangle iron bracebetween thedoorpanelsupport STEP 8 Install the door bracket andthedoorbracket: • Drill 3/16"fasteningholes.Secure the doorbracketusingthe twoselfthreadingscrews. (Figure 2) • Alternately,usetwo 5/16" bolts,lockwashersand nuts (notprovided).(Figure3) Fiberglass,aluminumor lightweightsteelgarage doorsWILLREQUIREreinforcement B EFORE Metal,insulated or light weightfactory reinforced doors: installationof doorbracket.Contactyourdoor manufacturerfor reinforcement k it. - Page 18 Installation STEP 8 Install the door bracket (continued) HeaderWall ONE-PIECE DOORS 2x4 Support (Finished Ceiling) Center the door bracket on the top ofthe door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes. Metal Doors: •...
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Page 19: Step 9 Connectthe Door Arm To The Trolley
Installation STEP 9 Connectthe door arm to the trolley Installation willvary accordingto thegarage door type.Followthe instructions whichapplyto your door. _'Straight , DoorArm SECTIONAL DOORS _. (Groove IMPORTANT: T he grooveon the straightdoor arm MUSTfaceawayfromthecurved doorarm. facing 1. Closethedoor. Disconnect t hetrolleybypulling the emergencyreleasehandle. 2. -
Page 20: One-Piece Doors
Installation CORRECT STEP 9 Connectthe door arm to the trolley (continued) iNCORRECT ONE-PIECE DOORS IMPORTANT: T he grooveon the straightdoor arm MUSTfaceawayfromthecurved doorarm. 1. Closethedoor. Disconnect t hetrolleybypulling the emergencyreleasehandle. 2. Fastenthestraightdoor armand the curveddoor armtogetherto thelongestpossiblelength (witha 2 or 3 hole overlap) usingthebolts,nuts,and lockwashers. 3. - Page 21 Installation 1. Strip 7/16inch(11 mm) of insulation from one endofthe wireand separatethe wires. STEP 10 Install the door control 2. Connectone wireto each ofthe twoscrewson the backofthe door control.The wirescan be connectedto eitherscrew.Ifyourgarage is pre-wiredfor thedoor controlchooseany two wiresto connect, n otewhichwiresare used sothe correctwiresare connectedto thegarage door openerin a laterstep.
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Page 22: Step 11 Wire The Door Control To The Garage Door Opener
Installation STEP 11 Wire the door control to the garage door opener STEP 12 Attachthe warning labels 1. Attachtheentrapmentwarninglabel onthe wall near thedoor controlwithtacksor staples. 2. Attachthe manualrelease/safety reversetest labelin a visiblelocationon the insideofthe HARDWARE garage door. Insulated S taple (NotShown) 1. -
Page 23: Door Track Installation
Installation STEP 13 Install the ProtectorSystem® HARDWARE 1/4"-20xl/2" 1/4"-20 Carriage Bolt Wing Nut Be surepower is NOTconnectedto thegarage door opener BEFOREinstallingthesafetyreversing The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should sensor. - Page 24 Installation STEP 13 Install the ProtectorSystem® (continued) FLOOR ,NSTALLAT,ON wALL ..STAL T.O. Usean extensionbracket(not provided)or woodblockto raisethe sensorbracketif needed, 1, Carefullymeasurethe positionof bothsensorbrackets sothey will bethe same distancefrom Ifadditionalclearanceis neededan extensionbracket(not provided)or woodblockscan be used,Make the wall and unobstructed, sureeach brackethasthe sameamountof clearancesothey willalign correctly, 2, Attachthesensorbracketstothe floor usingconcreteanchors(notprovided), 1, Positionthe sensorbracketagainstthewall withthecurved armsfacingthedoor, Makesure 3, Slide the carriagebolt into the sloton each sensor,...
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Page 25: Step 14 Wire The Safety Reversingsensors
Installation STEP 14 Wire the Safety ReversingSensors Staple Ifyour garagealreadyhas wiresinstalledfor the safetyreversingsensors,proceedto page 25. HARDWARE Insulated Staple 7/16" (11 mm) (NotShown) 6#_i_ _ INSTALLATION WITHOUT PRE-WIRING 1. Runthe wirefromboth sensorstothe garagedoor opener.Attachthewire to thewall and ceilingwiththestaples. 2. Strip7/16inch (11 mm)of insulationfromeach setof wires.Separatethewires.Twistthe white wirestogether.Twistthewhite/black wirestogether. - Page 26 Installation STEP 14 Wire the Safety ReversingSensors (continued) Pre-installed PRE-W, RED ,NSTALLAT, Safety reversing wires sensor wires Cuttheend of thesafetyreversingsensorwire,makingsurethere isenoughwire to reachthe pre-installedwiresfromthewall. Separatethe safetyreversingsensorwiresandstrip 7/16 inch(11 mm)of insulationfrom each end.Ohoosetwoof the pre-installedwiresandstrip 7/16inch (! 1 mm)of insulationfromeach end.Makesurethatyou choosethe samecolorpre-installedwiresfor eachsensor. Connectthe pre-installedwirestothe sensorwireswithwire nuts makingsurethecolors Not Provided correspondfor each sensor.Forexample, t he whitewire would connecttothe yellowwireand...
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Page 27: Step 15 Connect Power
Installation THEREARETWOOPTIONSFORCONNECTING POWER: STEP 15 Connect power TYPICAL WIRING 1. Plug inthe garagedoor opener into a groundedoutlet. 2. DONOTrun garagedoor openerat thistime. To preventpossibleSERIOUSINJURYor DEATHfrom electrocution or fire: • Besurepower is NOTcennectedto the opener,anddiscennectpowerto circuitBEFORE PERMANENT WIRING removingcoverto establishpermanentwiringconnection. If permanent w iringis required by yourlocalcode, referto thefollowing procedure. Tomake a •... -
Page 28: Step 16 Ensure The Safety Reversingsensors Are Aligned
Installation IFTHE AMBERLEDON THESENDINGSENSORIS NOTGLOWING: STEP 16 Ensure the safety reversingsensors are aligned 1. Makesurethere ispower to thegarage door opener. Thedoor will notcloseif the sensorshave notbeeninstalledandaligned correctly. 2. Makesurethesensorwire is not shorted/broken. Whenthe light beamis obstructed or misaligned while thedoor is closing,thedoor will reverseand the 3. -
Page 29: One-Piece Doors Only
Introduction One-Piece Doors Only WhensettingtheUP travelfor a one-piecedoor ensurethatthedoor does notslant backwards when fullyopen (UP).Ifthedoor is slantedbackwards thiswill causeunnecessary buckingand/orjerking whenthe door isopening or closing. Withouta properly installedsafetyreversalsystem, p ersons(particularlysmallchildren)couldbe SERIOUSLYINJURED or KILLEDbya closinggaragedoor. • Incorrectadjustmentof garagedoor travellimitswill interferewithproper operationof safety reversal s ystem. -
Page 30: Step 1 Program The Travel
PROGRAMMING BUTTONS STEP 1 Program the Travel UP Button Withouta properly installedsafetyreversalsystem, p ersons(particularlysmallchildren)couldbe DOWN Button djustment Button SERIOUSLYINJURED or KILLEDbya closinggaragedoor. • Incorrect a djustmentofgarage door travellimitswillinterferewithproperoperation ofsafety reversalsystem. • AfterANYadjustments are made,the safetyreversal s ystemMUSTbe tested.Door MUSTreverse on contact w ith1-1/2"(3.8 cm)high object(or2x4 laidflat)on floor. 1. -
Page 31: Step 2 Test The Safety Reversal System
STEP 3 Test the ProtectorSystem® STEP 2 Test the Safety Reversal System Withouta properly installedsafetyreversalsystem, p ersons(particularlysmallchildren)couldbe Withouta properly installedsafetyreversingsensor,persons(particularlysmallchildren)could be SERIOUSLYINJURED or KILLEDbya closinggaragedoor. SERIOUSLYINJURED or KILLEDby a closinggarage door. • SafetyreversalsystemMUSTbetestedevery month. • AfterANYadjustments are made,the safetyreversalsystemMUSTbetested.Door MUSTreverse 1. -
Page 32: Important Safety Instructions
IMPORTANT SAFETYINSTRUCTIONS To reducethe riskof SEVERE INJURY or DEATH: 1. READANDFOLLOWALLWARNINGS AND INSTRUCTIONS. 10. SafetyreversalsystemMUSTbe testedeverymonth.Garagedoor MUSTreverseon 2. ALWAYS keep remotecontrolsoutof reachof children.NEVERpermitchildrento operateor contact w ith1-1/2"(3.8 cm)high object(ora 2x4 laidflat) onthe floor.Failureto adjustthe play withgaragedoor controlpush buttonsor remotecontrols. garagedoor opener properlyincreasesthe riskof SEVEREINJURY or DEATH. 3. - Page 33 Features THE PROTECTOR SYSTEM ® (SAFETY REVERSING SENSORS) Whenproperly connectedandaligned,the safetyreversingsensorswilldetectan obstructioninthe path Your garagedoor opener is equippedwithfeaturesto provideyou withgreater controloveryourgarage ofthe infraredbeam.Ifan obstructionbreaksthe infraredbeamwhilethe door is closing,thedoor will door operation, stopand reverseto full openposition,andthe opener lightswillflash 10times.Ifthe door isfullyopen, Alert2Close andthe safetyreversingsensorsare not installed,or are misaligned,thedoor will notclosefrom a The Alert2Closefeatureprovidesa visualand an audiblealertthat an unattendeddoor is closing,...
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Page 34: Using Your Garage Door Opener
Using your Garage Door Opener The garage door openercan be activatedthrougha wall-mounted door control,remotecontrol,wireless PUSH BAR keylessentryor MyQ ® accessory. Pressthe push bar to openor closethe door. Whenthe door is closedand thegarage door opener isactivatedthe door will open.Ifthedoor senses anobstructionor is interruptedwhile openingthe door willstop.When the door is inany positionother LIGHTS than closedand thegarage door opener isactivatedthe door will close.Ifthegarage door opener Light Button... - Page 35 If yourvehicleisequippedwitha Homelink e , you mayrequire an external • Activate: Pressandhold the LOCKbuttonfor 2 seconds,ThecommandLEDwill flashas adapterdependingonthe make,model,and yearof yourvehicle,Visit www,homelin k ,comfor additional...
- Page 36 Remote Control (continued) To Open the Door Manually PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON 1, Locatethe Learn Button, 2, Pressand immediatelyreleasethe Learn button,The Learn LEDwillglowsteadyfor 30 seconds, W ithin30 seconds,,, To preventpossibleSERIOUSINJURY or DEATHfroma falling garage door: 3, Pressandhold the buttonon the remotecontrolthatyou wishto use, •...
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Page 37: Maintenance Schedule
Maintenance MaintenanceSchedule NOTICE:To cornp]ywith FCC and/orlndustryCanada (IC) rules, adjustment orrnod_f_ationsof thistransceiver are prohib_ted.THERE ARENO USER SERVICEABLEPARTS.Any changes or rnodifications notexpresslyapproved by the partyresponsble for compliance EVERYMONTH could vo)dthe useCsauthorityto operate the equ)prnent. This device compliesw)th Part 15 of the FCC ru(es and ICRSS-210. Operation issubjectto the fo((owingtwo conditions: (1)this device •... -
Page 38: Diagnostic Chart
DiagnosticChart Your garagedoor opener is programmedwithself-diagnostic capabilities. T he UPand DOWNarrowson the garagedoor opener flashthediagnosticcodes. DIAG NOSTIC CODE SYMPTO M SOLUTIO N Up Arrow DownArrow Flash(es) Flash(es) The garagedoor openerwill notcloseandthe light Safetysensorsare notinstalled,connected,or wiresmaybe cut. Inspect s ensorwiresfor a bulbsflash, disconnectedor cutwire. - Page 39 DIAGNOSTIC CODE SYMPTOM SOLUTION UpArrow DownArrow Flash(es) Flash(es) Dooris movingstopsor reverses. Manuallyopenand closethe door. Checkfor bindingor obstructions, suchas a brokenspring or door lock, correctas needed.Ifthe door is bindingor stickingcontacta traineddoor systems technician. I f door is not bindingor stickingattemptto reprogramtravel(referto page 28). Openerrunsapproximately6-8",stopsandreverses.
- Page 40 Accessories 7702CB OutsideQuickRelease: 41A5281 ExtensionBrackets: CLSS1 System SurgeProtector: 953EV RemoteControl: Requiredfor a garage withNO (Optional)Forsafetyreversing The GarageDoor Opener WorkswithALL Chamberlainopenersfrom Surge Protectoris designedto _ 1993-present, M yQ ® compatible,Includes floor, protect C hamberlaingarage visorclip, door openers againstdamage accessdoor, sensor installation onto thewall or from lightningand power surges,Easytoinstall, MyQ®...
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Page 41: Contact Information
CHAMBERLAIN ® FiVE YEAR LiMiTED WARRANTY LIFETIME MOTOR AND BELT LIMITED WARRANTY The Chamberlain Group, Inc.® ("Seller") warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/... -
Page 42: Repair Parts
RepairParts InstallationParts RailAssemNyParts Belt 41A5250 Curved Door Arm 178B35 Door Bracket with Clevis 41A5047-1 Pulley 144C54 Pin and Fastener MasterLink 4A1008 Emergency Release 41A2828 Rail 41A5665 Rope and Handle Trolley Assembly 4105141-1 Header Bracket with 41A5047-2 "U" Bracket 12D598-1 Clevis Pin and Fastener Not Shown Remote Control 29B137... - Page 43 RepairParts Belt Cap Retainer 41A4371 GarageDoorOpenerParts- WD832KEV Gearand Sprocket 41A4885-5 End Panel with Light Socket 41A7760 Light Socket 41C279 Light Lens 41D7570 Capacitor 39B532 Capacitor Bracket 12A373 Travel Module 41D7742-7 Cover 41A7620-8 Receiver Logic Board 45ACT End Panelfor Receiver Logic Board 41D7638 with Light Socket Motor with Travel Module...
- Page 44 RepairParts Belt Cap Retainer 41A4371 GarageDoorOpenerParts- HD620EV Gearand Sprocket 41A4885-5 Drive and Worm Gear 41A2817 Line Cord 41B4245 End Panel with Light Socket 41A7760 Light Socket 41C279 Light Lens 41D7572 Capacitor 30B652 Terminal Block 41A3150 Motor and Travel Module 41A7766...
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