To Retrieve A Parked Call At Another Extension; To Display Parked Calls; Holding Calls; Transfer A Call - Avaya IP Office 44/46/64xx User Manual

Holding Calls

To Retrieve a Parked Call at Another Extension

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To Display Parked Calls

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Holding Calls
The system automatically reconnects held calls after a set period, the default setting is
2 minutes.
To display held calls:
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Transfer a Call

To transfer a call:
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44/46/64xx & TransTalk MDW 9040 User's Guide
40DHB0002UKEG – Issue 10 (9th February 2004)
At any extension on the system, dial *38*N# where N is the number that was
assigned to the parked call (usually the parking extension number followed by 0) of
the parked call.
For example: To unpark the first call parked by 206, dial *38*2060#.
A P on your display indicates that you have a parked call.
Press Menu twice.
Select HC&P (held, conference and parked).
The above Parks indicates that there are parked calls. Select Parks.
The displays show the parked calls using the number assigned to each parked
call.
To unpark a particular call, press the display key under the parked call.
An H on your display indicates that you have a held call.
Press Menu twice.
Select HC&P (held, conference and parked).
The above Helds indicates that there are held calls. Select Helds.
If you have several held calls you can use the and keys to the details of the
different held calls.
• To clear a held call: Select Drop.
• To reconnect a held call: Select Pickup.
During the call, press Trnsfr
Dial the number to which you want to transfer the call.
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If the extension doesn't answer or doesn't want the call press the call
appearance button to return to the original call.
• If the extension answers and will accept the transfer press Transfr
• To do a blind transfer, hang up the call or hit the transfer button again.
Hold, Park & Transfer - Page 19
. The call is put on hold.
Hold, Park & Transfer - Page 19
again.
Holding Calls