Call Park; Parking A Call At Your Extension; Retrieving A Parked Call From Another Extension; Call Pickup And Directed Call Pickup - Avaya DEFINITY 4612 User Manual

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Call Park

Parking a call at your extension

Retrieving a parked call from another extension

Call Pickup and Directed Call Pickup

Answering a call placed to someone in your
pickup group (when your phone is idle)
5-6
Issue 1 July 2001
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The Call Park feature lets you place a call on hold at your telephone for retrieval at
any extension.
If your System Administrator has programmed one of the Line/Feature
buttons to represent Call Park, press that button to initiate Call Park,
or
Press Trnsfr and dial the Call Park Access Code, then press Trnsfr again.
The call is parked at your extension.
1. With the handset off-hook, dial the Answer Back Access Code.
2. Dial the extension where you parked the call (usually your own extension).
If an intercept tone sounds, the parked call has been disconnected or
retrieved by someone else.
The Call Pickup feature lets you answer a call at your telephone for another
extension in your call pickup group. Directed call pickup, if available, lets you pick
up a call for a specific extension even if that extension is not part of your pickup
group. Because these features may operate differently among customers, check
your office procedures on picking up calls before performing the procedures
below.
If your System Administrator has programmed one of the Line/Feature
buttons to represent Call Pickup, press the Call Pickup Feature button,
or
Dial the Call Pickup Access Code.
The extension called stops ringing and you are connected to the call for
pickup.
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