Client Pcs Installation; Agent Pcs Installation - Avaya Compact Contact Center Installation Manual

Page 30 - Installation of CCC Components

Client PCs Installation

For Client configurations, repeat steps 1-12 of the Server installation procedure (see
page 28) but using the table below for the appropriate applications:-
Notes: Report Client must be installed with the same language as the Report Manager.

Agent PCs Installation

Agent PCs can have (optional) the PC Wallboard application installed. Repeat steps 1-5
of the Server installation procedure (see page 28) but using the table below for the
appropriate applications:-
Page 30 - Installation of CCC Components
Installing CCC Components
Client PCs
Call Center View
PC Wallboard
Wallboard Client
Report Client
CCV Alarm Reporter
Workforce Management (optional)
Agent PCsPCs
PC Wallboard
CCV Alarm Reporter
Installing CCC Components
Note: Only available with CCV
Note: If not installed on a Server PC
Note: Ensure that Call Centre View is
unticked.
Compact Contact Center Installation Manual
40DHB0002USBG Issue 4a (05/29/2003)