Avaya Compact Contact Center Installation Manual page 38

Page 38 - Installation of CCC Components
Install CCCv4 Applications
The final part of the upgrade process is to install the new CCCv4 applications.
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Page 38 - Installation of CCC Components
Installing CCC Components
From the Windows taskbar click Start, select Run and then click on the Browse
button.
View the CD drive and double click the CCC folder. Select Setup.exe and click on
the Open button.
Click the OK button to continue.
Select the required language and click on OK.
The InstallShield Wizard starts and after a few minutes the upgrade begins by
moving all of your existing applications into a new directory structure. Currently the
CCC files will be stored at C:\Program Files\Avaya\IP400\CCC but during the
upgrade they are moved to C:\Program Files\Avaya\IP Office\CCC. Whilst this is
happening the following screen will be displayed.
Once the files have been moved the new applications need to be installed. At the
InstallShield Wizard click Next.
The components screen then appears. Make sure that you select the correct
components to install. You must select the applications that you have already
installed so that they can be upgraded. The screen below shows most of the
options that you should be installing on your Server, you may also need to select
the CCV Alarm Reporter installation as well (not shown).
Click on the Next button to start the installation.
Installing CCC Components
Compact Contact Center Installation Manual
40DHB0002USBG Issue 4a (05/29/2003)