Avaya Compact Contact Center Installation Manual page 41

Installing CCC Components
ODBC Modifications
If your CCC Server PC is not called ARCHIVERSQL then you will need to modify the
ODBC connections to be able to connect to your database.
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Compact Contact Center Installation Manual
40DHB0002USBG Issue 4a (05/29/2003)
From the Windows taskbar click Start, select Settings and then open the Control
Panel.
If your Server PC is running Windows NT then select ODBC, if your Server PC is
running Windows 2000 then select Administrative Tools | Data Sources
(ODBC).
Select the System DSN tab.
Select SDXArchiver and then click on Configure. Change the Description field to
reflect the name of your server. In the Server drop down box select your server.
Click on Next.
Make sure that the Login ID is set to sa and enter the password that you created
for the database when applying the MSDE service pack.
Click on Next twice then click on Finish and then OK.
Do the same for the System DSN called SDXRepository.
When these are configured you can restart your CCC applications.
Installation of CCC Components - Page 41
Installation of CCC Components - Page 41
Installing CCC Components