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10. Cleaning
Cleaning thermal head
When the thermal head is dirty with dust, etc., white spots or stripes may appear on the print.
In this case, clean the thermal head in the following procedure.
1 Open the door.
2 Remove the ink-cassette and print paper.
3 Wipe off stains on the bottom of the thermal head
2 or 3 times with a soft cloth (cleaning cloth for
video head is on the market) moistened with
alcohol.
outside
Cleaning point (heating element)
inside
Note:
• Never use other than cleaning cloth for video head. It may cause damage to the
thermal head.
• When the symptom of the poor print quality is not corrected even if the head is
cleaned, replacing the thermal head is required. Contact your dealer.
• Thermal head is hot right after printing. Wait until the head temperature is low
when cleaning the thermal head.
• Take care not to damage the thermal head.
• Clean the thermal head every 2 month. ( This period changes depending on the
times you use the unit or environment.)
1
2
Clean the bottom of thermal head
Thermal head
71
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