Welcome; About This User's Guide; The Major Enhancements In The Version 3.0 Release - Inter-Tel Attendant Console User Manual

Welcome

Thank you for purchasing Inter-Tel's Attendant Console version 3.0 software pack-
age. The Attendant Console streamlines system attendant operations by linking the
call processing capability of your Inter-Tel telephone system with your personal com-
puter (PC).
The Attendant Console software is loaded on your PC and runs on Microsoft Win-
dows 98, Windows 2000, Windows Millennium Edition, Windows NT 4.0 with Ser-
vice Pack 3 or higher, and Windows XP.
A T U
BOUT HIS
This user guide provides all of the information you will need to use the Attendant
Console and its features.
•
Getting Started includes installation instructions that tells how to set up your
Attendant Console.
•
Using the Attendant Console includes basic call handling instructions and other
information you need to know to start using Attendant Console features.
•
Troubleshooting covers error handling, troubleshooting procedures and fre-
quently asked questions.
T M E
HE AJOR
R
ELEASE
•
Extended Information in the Directory List (see
tional information for stations and hunt groups in a ToolTip popup screen.
•
Directory Properties (see
directory entry.
•
Support for Axel AX4010 Office Server (see
tem OAI (Open Architecture Interface)
RS232 Serial Ports to communicate over a LAN (Local Area Network) using IP
(Internet Protocol). For more details, refer to the Axel AX4010 Office Server
Installation Manual, part no.
•
Directory Index Buttons (see
using the number or alphabet index buttons.
•
Configuration Wizard (see
your Console to simplify programming various Attendant Console configuration
options.
•
Automatic System OAI Server Discovery (see
finds OAI Servers on your LAN.
®
Inter-Tel Attendant Console User Guide
' G
SER S UIDE
NHANCEMENTS IN THE
page 51)
935.3913.
page
V
ERSION
page
— Allow you to change the properties of a
page 4) — Can be used as a Sys-
Server. The Axel Server allows up to four
page 67) — Allow you to search the directory
39) — Displays the most suitable settings for
pages
3.0
44) — Provides addi-
21) — Automatically
1