Mitel Inter-Tel User Manual page 29

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Automatic Forwarding: Provides an overflow location for incoming calls. You
may specify how many calls are allowed on your extension. When this number is
exceeded, all further calls automatically forward to the specified extension. (The
number of calls for Auto Forward includes only those that are ringing. It does not
include waiting hunt group calls, connected or holding calls. A recall from hold
will not automatically forward, but will contribute to the maximum count.)
— Enable Automatic Forwarding: Enables Automatic Forwarding.
— Ringing Calls: Specifies how many calls are allowed on your extension.
When this number is exceeded, all further calls automatically forward to the
specified extension. (The number of calls for Auto Forward includes only
those that are ringing. It does not include waiting hunt group calls, connected
or holding calls. A recall from hold will not automatically forward, but will
contribute to the maximum count.)
— Forward Destination: Enter the extension number that you wish to receive
your forwarded calls.
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Hot Dialing: Enables the number to be dialed automatically if the number
entered in the Number or Name search box matches a number in the current
Group. You do not need to press Enter.
— Enable: Enables Hot Dialing.
— Disable When Destination Is: If desired, you can selectively disable Hot
Dialing when the destination is busy, in do-not-disturb, or forwarded by
checking the appropriate boxes.
NOTE:
Transfer and enable Hot Dialing.
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Skate Mode: Determines what happens to a connected call when a new call is
made. If there is not a call holding for transfer, Skate Mode is ignored and the
connected call is put on "holding for transfer" when a new call is made.
— Skate to Hold: Places a call on hold.
— Skate to Disconnect: Disconnects a call.
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Inter-Tel Attendant Console User Guide
For the fastest transfers, set the Default Transfer Type to Immediate
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