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5550 IP Console
Mitel 5550 IP Console Manuals
Manuals and User Guides for Mitel 5550 IP Console. We have
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Mitel 5550 IP Console manual available for free PDF download: User Manual
Mitel 5550 IP Console User Manual (84 pages)
IP Console
Brand:
Mitel
| Category:
Music Mixer
| Size: 1 MB
Table of Contents
Notice to Canadian Customers
3
Notice to Customers in EU Countries
3
Notices
4
Symbols
4
Table of Contents
5
Table of Contents
6
Getting Started
7
Introduction
9
Before You Begin Using the Console
9
Conventions Used in this Guide
9
Console Components
9
Console Screen
10
Console Keypad
12
Handset and Cradle
13
Keyboard Controls
13
Softkeys (F1 - F12)
13
Starting and Closing the Mitel 5550 IP Console
14
Tools for System Programming and Maintenance
14
Adjusting the Console
15
Console Ringer
15
Console Keypad and Handset Cradle
15
Handset/Headset
16
Console Language
16
Console Time
16
Call Handling Basics
17
Handling Calls in the Queued Calls Area
19
Accessing the Queued Calls Displays
19
Monitoring Incoming, Held, and Transferred Calls
19
Selecting Calls from the Queued Calls Displays
20
Adding Notes to Calls in the Queued Calls Display
20
Answering Calls
21
Answering Calls on a "First-Come, First-Served" or Line-Priority Basis
21
Selectively Answering Calls
22
Answering Calls Using Softkeys
22
Answering Calls from the Incoming Calls Display
23
Dialing Telephone Numbers
24
Leaving a Callback
24
Placing an Outside Call for an Extension
24
Other Ways of Dialing
25
Transferring (Extending) Calls
26
Reaching a Busy Number or an Extension with Do Not Disturb Activated
26
Introducing the Caller before Completing the Transfer
27
Transferring a Call to a Voice Mailbox
27
Transferring a Call to an Outside Number
27
Retrieving a Transferred Call
27
Holding Calls and Retrieving Held Calls
29
Annotating Calls
29
Hold Recall
30
Conference Calls
32
Placing a Conference on Hold
32
Answering Recalls
33
Recovering a Call
33
Advanced Features
35
Account Codes
37
Bulletin Board
37
Busy Lamp Field (BLF)
38
Searching the Busy Lamp Field
38
Calling, Transferring, and Picking up Calls in the Busy Lamp Field
39
Editing the BLF List
39
Call Answering Priority
41
Call Park
41
Incoming Calls Threshold / Screen Pop
42
Cancel Call Forwarding
43
Clear All Features
43
Customize the Queued Calls Displays
44
Data Calls
45
Day and Night Service
46
Do Not Disturb (Extensions)
46
Emergency Calls
47
Firmkey Programming
48
One Button to Voice Mail
48
Message Waiting
49
Operator Absent/Present Status
50
Override
50
Paging
51
Phone Book
52
Scratch Pad
53
Serial Call
53
Trunk Group Status Display
54
System Speed Call
55
Tone Signaling
55
Hotel/Motel Features
57
Displaying and Changing Room Information
59
Searching for Rooms
60
Changing Room Occupancy and Condition Status
61
Checking-In/Checking-Out
61
Setting and Clearing Wake-Up Calls
61
Setting Call Restrictions
62
Blocking Room-To-Room Calls
63
Monitoring Guest Rooms
63
Clearing the Message Register
64
Printing Reports
64
Reference
65
Alarms
67
Alarm Types
67
Minor
67
Major
67
Critical
67
Greetings
67
Rerouted Calls
68
Class of Restriction
69
Class of Service
69
Feature Access Codes
70
Glossary
71
Hunt Groups
73
Paging Zones
73
System Speed Call List
74
System Messages
74
Telephone Directory
81
Trunk Numbers
82
Index
83
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