Mitel Inter-Tel User Manual page 134

ERROR POSSIBLE PROBLEM
Destination The Attendant Console cannot
Address connect to the OAI Server IP
Required Address.
Invalid Station The keyset password is incor-
Password rect
Invalid OAI The OAI Password is incorrect. Set the correct OAI password. To do so, select
Password
Network The
Dropped Con- might have crashed and/or
nection rebooted.
Network is This error could indicate a fail-
Down ure of your network subsystem.
118
OAI Server computer
FIX
Verify the IP address of the OAI Server com-
puter. To do so, select Options from the Con-
sole drop-down menu. On the Connection tab,
select the OAI Server and click Edit. If the OAI
Server is the CT Gateway, the IP address must
match the IP address in the CT Gateway Appli-
cation Settings dialog.
Select Options from the Console drop-down
menu and then click Connection tab. Verify that
the node and extension are correct. If the node
and extension are correct, the station password
is incorrect. Enter the correct station password
on the Connection tab (see
Options from the Console drop-down menu. On
the Connection tab, select the OAI Server and
click Edit. This password must match the pass-
word required by the OAI Server.
NOTE: This password is case sensitive.
If the problem persists and the OAI Server is not
rebooting, contact your Network Administrator,
and see the suggestions under "Software
Caused Connection Abort" on
Check the Attendant Console computer Wins-
Sock, protocol stack, network driver, and net-
work interface card configuration. Restart the
computer. If the problem persists, you may need
to reinstall TCP/IP.
Inter-Tel
page 22).
page 120.
®
Attendant Console User Guide