The System Has Intermittent Failures; The System Led Or Diagnostic Leds Are Not On And No Error Messages Appear - HP Integrity rx1600 Operation And Maintenance Manual

Step 6. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure can be cleared.
Step 7. Check that all DDR DIMMs are seated properly.
Step 8. Check that the DDR DIMM configuration on the system board matches those approved. A minimum of one DDR
DIMM pair must be installed.
Step 9. Verify that the DIMMs are fully seated. When the DIMM is fully seated in the mating connector, the retaining
latches are closed (they should be flush with the front of the DIMM). If the latches are not closed, reseat the DIMM
fully by engaging the retaining latches and closing them fully.
Step 10. Check that the processors are installed in the correct sockets and that each processor has a power pod installed.
Also verify that the processors are of the same type.
Step 11. Check the boot order with the SCSI configuration utility.
Step 12. If there are no obvious errors, reflash the BMC firmware. Refer to the Chapter 5, Utilities, for instructions.
Step 13. If the system will still not boot, it may be necessary to replace the base unit.

The system has intermittent failures.

Step 1. Examine the display panel LEDs for warning or fault indications. The system LED will be flashing yellow with a
warning indication and flashing red with a fault indication.
Step 2. Examine the four diagnostic LEDs for indications of specific warning or fault indications. The diagnostic LEDs
present patterns that categorize the source of the warning or fault.
Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further information relating
to warning or fault indication.
Step 4. Make sure that the system fan assemblies are fully seated.
Step 5. Verify that the server is plugged into a power source that is within specifications described on the label of the
power supply.
Step 6. Make sure that the internal SCSI chain is terminated and that termination is not enabled on any of the drives. Note
that with LVD SCSI, termination is provided in the cable.
Step 7. Check that the processors are installed in the correct sockets and that terminators are installed in all unused
sockets.
Step 8. Reseat the main memory DDR DIMMs.
Step 9. If date and time or customer settings are being cleared, the system board battery may need to be replaced.

The system LED or diagnostic LEDs are not on and no error messages appear.

If the server does not work (with no LEDs illuminated) and no error messages appearing, check the following:
Step 1. Make sure that all cables and the AC power cord are plugged into their proper receptacles.
Step 2. Make sure that the AC outlet is working. If the server is plugged into a switched multiple-outlet box, make sure
that the switch on the outlet box is turned on.
Step 3. Make sure that the server is turned on (the power-on light should be green and the fans should be on).
Step 4. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure can be cleared.
Chapter 6
Troubleshooting
Possible Problems
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