Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Operation Manual page 27

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations 555-230-723
Hospitality Operations
Front Desk Operations
Check-Out
When a guest checks out, the room's status changes to vacant and the room's
telephone controlled restriction changes to Outward Restriction. Outward
restriction prevents unauthorized users in the room from making outgoing calls.
Check-out also cancels any Wakeup and Do Not Disturb requests and turns off the
room telephone's message waiting lamp.
To check a guest out of the hotel, perform the following:
1. Press the
CHECK OUT - Ext:
2. Enter the room number followed by the
CHECK OUT COMPLETE: MESSAGE LAMP ON
This indicates that there are unopened messages for the guest. Access those
messages and give them to the guest before they leave.
CHECK OUT COMPLETE: MESSAGE LAMP OFF
This indicates that there are no messages for the guest.
INVALID EXTENSION - TRY AGAIN
This indicates that you entered the wrong extension. Press the
button to start over.
CHECK OUT: ROOM ALREADY VACANT
This indicates that check-out has already been done for this room.
CHECK OUT FAILED
This indicates that something failed with the check-out procedure. Press
the
button.
CHECK OUT
The Check Out lamp goes on.
The following displays:
One of the following displays:
button to start over.
CHECK OUT
The console returns to the normal operating mode.
button.
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Issue 6
December 1999
23
CHECK OUT