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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations 555-230-723
Hospitality Operations
Housekeeping Staff Operations
3. As you reach different steps in cleaning the room, update the status by
repeating steps 1 and 2.
If you were told to use a designated telephone (any telephone other than a guest
room telephone) to report your status, perform the following:
1. Using the designated telephone, pick up the handset and enter the status
feature access code that corresponds with the room's current status. For
example, if you have finished cleaning a room, press the
press the
2. After you hear a dial tone, enter the room number.
3. If you hear another dial tone, enter in your identification code (a 1-
to 6-digit number). Once the code has been accepted, you will hear a
confirmation tone (a 3-burst tone). Hang up the handset and continue with
your work.
4. Repeat steps 1 through 3 as necessary to report new room status
information.
Housekeeping Status Codes and Meanings
The following table contains your specific status feature access codes and their
meanings. If any of the codes are not identified, contact your supervisor. Note that
you have only 4 status codes when using a designated telephone.
Feature Access Code
Guest
Room
button.
3
NOTE:
You should wait until you hear a confirmation tone to ensure
that the update was accepted by the system. It may take up to
40 seconds to hear the confirmation tone.
Designated
Telephone
N/A
N/A
button, then
2
Meaning
Issue 6
December 1999
68
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