Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Manuals

Manuals and User Guides for Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server. We have 1 Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server manual available for free PDF download: Operation Manual

Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Operation Manual (91 pages)

GuestWorks and DEFINITY Enterprise Communications Server Release 8 Hospitality Operations

Brand: Lucent Technologies | Category: Server | Size: 1 MB

Table of Contents
3
Contents

5
- About this Document
  5
  - Purpose
    5
  - Organization
    6
  - Conventions
    6
  - Related Documents
    8
  - Product Support
    8
- Hospitality Services Overview
  9
  - Telephone Support
    9
  - Guest Services
    9
  - PMS Integration
    10
  - Messaging Services
    11
  - Flexibility
    11
  - Guestworks and DEFINITY ECS Release
    12
- Guest Operations
  12
  - Automatic Wakeup
    12
  - Do Not Disturb
    16
  - Emergency Access to the Attendant
    17
  - Retrieving Messages
    18
  - Dial by Name
    23
- Front Desk Operations
  24
  - Attendant Backup
    24
  - Check-In/Check-Out
    25
  - Automatic Wakeup
    29
  - Controlled Restrictions
    42
  - Do Not Disturb
    47
  - Message Waiting Notification
    52
  - PMS Alarms
    53
  - Call Accounting Alarms
    53
  - Crisis Alert
    53
  - Maid Status, Housekeeping Status, and Room Occupancy
    54
  - Recorded Announcements
    56
  - Automatic Selection of DID Numbers for Guest Rooms
    57
- Voice Messaging Operations
  59
- Call Accounting Operations
  65
- Housekeeping Staff Operations
  70
  - Status Codes
    71
- Reports
  73
  - Administration Reports
    73
  - Printer Reports
    77
- Guest Operations Artwork
  80
Index

87

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Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Manuals

Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Operation Manual (91 pages)

Table of Contents

Contents

Index

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