Housekeeping Staff Operations - Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Operation Manual

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations 555-230-723
Hospitality Operations

Housekeeping Staff Operations

Housekeeping Staff Operations
Housekeepers can update housekeeping status information in two ways:
Using telephones in guest rooms
Using designated telephones in other locations such as a laundry room or a
house telephone.
If guest room telephones are used, 6 feature access codes can be assigned for the
housekeeper to use for transmitting information. If designated telephones are
used, 4 feature access codes can be assigned. You can assign any desired meaning
to the codes.
NOTE:
After a feature access code has been entered from a guest room, the housekeeper
can be prompted, by a second dial tone, to send more data by using 6 additional
digits. These digits can carry information such as a personal identification code.
After a status feature access code has been entered from a designated telephone,
the switch prompts the housekeeper for a room extension number and, if required,
additional digits.
The instructions on
to enter the different housekeeping codes. On
Meanings'' on page
codes and meanings, photocopy both pages, and then give them to your
housekeeping staff.
The guest room feature access codes can be used only from rooms
that have a "client-room" class of service. The designated telephone
feature access codes can be used from any telephone that has
console-permission class of service.
''How to Call In Your Work Status'' on page 67
68, fill in your specific housekeeping status feature access
''Housekeeping Status Codes and
Issue 6
December 1999
66
describe how