End-Of-Week/End-Of-Month Audit Procedures - Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server Operation Manual

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations 555-230-723
Hospitality Operations
Call Accounting Operations
12. Press the
13. Press the
14. Press the
15. Press the
number 1).
16. Press the
17. Press the
18. If this property is using Promus Corporation equipment, press the
to enter the Utilities subsystem from the Main Menu and continue with step
19. Otherwise, continue with step 22.
19. At the Utilities menu, press the
options.
20. Press the
accounting system and the PMS. You may receive a confirmation message
(pms.pause 644 mode). If you do, press the
21. Press the
22. Press the

End-of-Week/End-of-Month Audit Procedures

Depending on the number of call records generated at your property, you should
run an accumulative report, every week or every month (or both, if necessary).
This should be done after you have run the nightly audit reports. To run an
accumulative report, perform the following:
1. If this property is using Promus Corporation equipment, press the
to enter the Utilities subsystem from the call accounting system terminal
Main Menu and continue with step 2. Otherwise, continue with step 6.
2. At the Utilities menu, press the
options.
3. Press the
system and the PMS.
4. Press the
5. Press the
6. Press the
7. Press the
8. Press the
button to select the Chronological (CHRONO) report.
5
button to select the Config option.
3
button to select the Range option.
2
button to select the Interval option (this is the letter I, not the
I
button to set the Interval at 1 (1 equals an interval of 24 hours).
1
button to run the Chronological report.
7
button to restart the call record transfer between the call
T
button to exit from the Miscellaneous options.
Q
button to return to the Main Menu.
8
button to stop call record transfer between the call accounting
P
buttons to exit from the Miscellaneous options.
Q
button to return to the Main Menu.
8
button to enter the Reports subsystem.
5
button to select the Audit report.
4
button to run and print the current accumulative report.
2
button to select the Miscellaneous
4
button.
Y
button to select the Miscellaneous
4
Issue 6
December 1999
62
button
6
button
6