CHAPTER 7
Troubleshooting
Printer issues
Printer will not turn on
Problem
Is the power cord securely attached
to the printer and the plugged into an
active outlet?
Is the GERBER SOLARA UV2 power
switch turned on?
Job will not print
Problem
Is the front cover open?
Is the shutter door open?
Is the Pinch Wheel lever engaged?
Is the beam height adjusted
correctly?
Is the material covering the
appropriate material sensors?
Are all of the ink reservoirs filled
with ink?
Has the printer been activated?
Winder does not roll up the material
Problem
Is the Winder power cord plugged
in?
Is the Winder power switch turned
on?
Solution
Plug in the power cord.
Turn on the power
switch.
Solution
Close the front cover.
Close the shutter door.
Push in the Pinch Wheel
lever.
Adjust the beam height
within the acceptable
range for the material.
Load the material on the
left side of the printer.
Check the Ink Levels and
refill the ink reservoirs if
necessary.
Enter the code provided
by Gerber or licensed
distributor.
Solution
Plug in the Winder.
Toggle the power switch
correctly to the on setting
rather than resting
between on and off.
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Notes
See "Ambient conditions"
on page 15.
See "Starting the printer"
on page 21.
Notes
See "Loading the material"
on page 42.
See "Loading the material"
on page 42.
See "Loading the material"
on page 42.
See "Checking ink levels"
on page 41.
See "Activating your
GERBER SOLARA UV2
printer" on page 34.
Notes
See "Using the winding
unit" on page 56.
See "Using the winding
unit" on page 56.